Airline Facilities

Cabin Baggage
7 kg

Check-in Time Limit
1 hour before departure

Flight Services in Traveloka

Smart Combo

Multi-city Flights

High Flexibility Ticket

Smart Combo

With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs.

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Multi-city Flights

Make your way to more cities when you book your flights at Traveloka. Travel to various destinations—fly up to 5 different routes, hop between 10 cities—all in one booking. Start your journey by opening the Flight menu, select the Multi-city option, fill in all of your desired routes, then select the flights that best suit your needs.

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High Flexibility Ticket

Your travel plans keep changing? With High Flexibility Ticket at Traveloka, you can reschedule your domestic flight bookings with 0% penalty or get refunded with a low penalty. Just open the Flight menu, fill in your flight details, click More Options on the bottom, and check High Flexibility Ticket in the Ticket Flexibility option before you search for your flights.

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Baggage

Seat Selection

In-flight Meal

Baggage

Select your preferred baggage allowance when booking your flight at Traveloka. Once you’ve chosen your flight and filled in your passenger details, see the Baggage section to check your current baggage allowance or add more to fulfill all your traveling needs.

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Seat Selection

Window, aisle, or between your traveling partners—select your favorite seat on the plane when booking flight tickets at Traveloka. When you’ve chosen your flight and filled in your passenger details, see the Seat Number to look at the seating layout and choose where you can sit comfortably throughout your flight.

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In-flight Meal

Whenever your flight is, make sure you don’t fly hungry. When you book at Traveloka, see the In-flight Meal section after choosing your flight and filling in your passenger details. Then, check out the menu and choose a meal or beverage for your flight.

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Refund

Reschedule

Online Check-in

Airport Lounge

Baggage Wrap

Refund

If you ever need to cancel your flight at Traveloka, you can submit a refund request through a number of simple steps. First, make sure your flight is refundable. To request a refund, open your e-ticket and select Refund. Continue to choose your refund reason and passenger, complete your transfer details and documents, then tap Submit Refund.

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Reschedule

When your flight is booked but you need to make some changes, there’s no need to worry. Change your flight schedule at Traveloka in just a few clicks. Open your e-ticket on My Booking, select the Reschedule menu, then Request Reschedule. Continue to select the flight(s) and passenger(s) to reschedule, then choose your new flight(s) and get your new e-ticket.

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Online Check-in

Exclusive for Traveloka members, Online Check-in allows you to check in for your flight even before you arrive at the airport. A completely hassle-free experience, simply see your e-ticket on My Booking, then go to the Online Check-in menu, fill in your check-in details, then tap Check-in. You will see your boarding pass through your e-ticket and email.

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Airport Lounge

Enjoy a selection of food, WiFi, television, newspapers and magazines, workstations, massage chairs, and more at an airport lounge while waiting for your flight. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your access to your preferred lounge.

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Baggage Wrap

Take extra care of the items you’ve packed with thick and waterproof plastic at the airport baggage wrap counters. When you check in online at Traveloka, select the Airport Services section, choose your airport, and book your baggage wrap voucher from your preferred baggage wrap counter.

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Price Alert

Flight status

Price Alert

Find tickets that match your budget. With Price Alerts at Traveloka, you can monitor the ticket prices of your most desired flight. Set a range of your travel date and get notifications as soon as the prices match the budget you set. This way, you will be able to book the right flight at the right time.

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Flight Status

Find your flight information at your fingertips. Flight Status provides up-to-date flight information from airports and airlines that you can also share with your friends and families. Just choose the Flight Status menu on your Traveloka App homepage, fill in the flight route and date or the flight code, click See Status, then you will be able to see the flight’s current status, including its gate and terminal info.

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About Susi Air

Airline Introduction

Services & Facilities

Policy

Airline Profile

Susi Air: An Introduction

Susi Air is one of Indonesia's private airlines that offers regular service flights, as well as charter flights. The airline, founded in 2004, initially only served cargo flights to transport fishery cargo from its subsidiary, PT ASI Pudjiastuti. Now, with 50 units of aircraft and at least 140 experienced pilots, travelers can fly with Susi Air’s commercial flights to any of the airline’s 32 routes, and buy the tickets online at Traveloka.

Susi Air Seat Class

Susi Air Special Services

Susi Air Fleet

Susi Air In-flight Crew

Susi Air Seat Class

Compared to the general commercial airlines, Susi Air does not provide seat class selection. Alternatively, charter flight passengers in selected are allowed to request VIP class configuration. Susi Air aircraft facilities are ordinarily the same, where the passenger's cabin is outfitted in a limited capacity, depending on its fleets.

Susi Air VIP Class

Susi Air passengers are certainly entitled to access the luxurious VIP service, presented by the special fleet of Piaggio P-180 Avanti II. This charter aircraft offers a classy cabin with a capacity of 7 to 8 passengers and plush leather sofa seats, complemented with a power socket on each side.

Susi Air Route & Schedule

Day	Route
Monday	HLP CXP CXP - HLP HLP-CJN CJN-HLP SOQ-NTI SOQ-RJM LNU-TRK TRK-LNU TRK-NNX NNX-TRK
Tuesday	TRK-LNU
Wednesday	SOQ-NTI TRK-LNU NNX-TRK TRK-TJS
Thursday	TRK-TJS
Friday	TRK-LNU NNX-TRK
Saturday	LNU-TRK TRK-LNU

Susi Air Fleet

Susi Air operation is supported by 50 units of sophisticated fleets from various aircraft types, consisting mostly of Cessna Grand Caravan aircraft. With more than 30 units, this Indonesian airline becomes the largest operator of Cessna Grand Caravan in the Asia Pacific area.

Susi Air Fleet

Piaggio Avanti II (Susi VIP)

Capacity:

8 seats

:

: :

Cessna Grand Caravan C208B

Capacity:

12 seats

:

: :

Pilatus Porter

Capacity:

9 seats

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: :

Let 410

Capacity:

19 seats

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: :

Air Tractor

Capacity:

9 seats

:

: :

Susi Air In-flight Crew

Being a charter flight service provider, Susi Air does not provide flight attendants to assist passengers during the flight. The in-flight crew generally consists of Susi Air pilot and co-pilot. Today, Susi Air employs more than 140 experienced pilots, who are mostly foreigners.

Susi Air Baggage Allowance

Susi Air Passenger Policy

Susi Air Baggage Allowance

All Susi Air passengers reserve the right of 10 kg free checked baggage per person.
The excess baggage will be charged on a per kilo rate.
Each passenger is only allowed to carry one cabin baggage with a maximum dimension of 30 x 15 x 10 cm and a maximum weight of 6 kg.
Susi Air ground staff will check the excess weight and dimension of the cabin baggage to decide whether it needs to be transferred to the cargo or rejected.

Susi Air Passenger Policy

Infant Passenger Policy (0-2 Years Old)

Infant passengers are allowed to share a seat with their parents (on the parent’s lap)
Only 50% of the total seat capacity can be occupied by adults sharing a seat with an infant (example: an aircraft with a 9-seat capacity can only have a maximum of 4 infants sharing a seat with their parent).

About Susi Air

Susi Air tickets are now available at Traveloka, giving travelers an easier yet safer way to purchase flight tickets—and certainly at its best price. We can finally cherish the best experience of exploring various destinations throughout Indonesia at any time in a Cessna Grand Caravan by Susi Air. With Traveloka, purchasing Susi Air tickets is now as easy as online shopping.

The airline, owned by Susi Pudjiastuti and originated from West Java’s Pangandaran, enlivens the motherland's aviation industry by offering charter and scheduled flight services. Originally started as a cargo flight service for transporting fishery products from its subsidiary company, PT ASI Pudjiastuti then developed Susi Air to cover commercial flight service.

Nowadays, Susi Air flight operation consists of 60% regular and pioneer routes, and 40% charter flights. Additionally, Susi Air runs 20 main operational bases, scattered across Banda Aceh, Medan, Dabo, Bengkulu, Padang, Pangandaran, Jakarta, Samarinda, Palangkaraya, Tarakan, Kupang, Malinau, Masamba, Timika, Manokwari, Jayapura, Nabire, Biak, Merauke, and Wamena. Its largest bases mainly spread across six locations, which are Medan, Jakarta, Central Java, West Java, Balikpapan, and Jayapura.

Headquartered at Jalan Merdeka 312, Pangandaran, West Java, Susi Air was established in 2004 and today has become quite fast-growing within the national scope. This company has at least 140 pilots, supported by 75 aircraft engineers and 650 high-quality staff. The airline owns 50 aircraft.

In facing the challenge of digital-based modern business today, Susi Air also provides online ticket selling. Traveloka is one of the most trusted online travel companies that provide Susi Air tickets in an easy and safe digital platform.

Moreover, Susi Air completes its fleets with an advanced satellite tracking system. Holder of Air Operator Certificate AOC 135-028, the airline utilizes the system from Blue Sky Network to ensure it can track the movement of each aircraft through the Iridium satellite network. This state-of-the-art technology also allows Susi Air to make a voice call from and to the plane, as well as to send and receive short message code.

Susi Air History

Susi Pudjiastuti (Indonesia's Minister of Maritime Affairs and Fisheries for Working Cabinet 2014 – 2019), alongside his husband, Christian von Strombeck, established Susi Air in late 2004, through its holding company PT ASI Pudjiastuti Aviation. Susi Air was originally established to transport fisheries cargo of another sister company of PT ASI Pudjiastuti. The set-up is meant for time and cost efficiency, including quality control, since the land route from Jakarta may take about 12 hours.

By that same year, Susi Air had purchased two new Cessna Grand Caravans. Not long after, a huge tsunami struck Aceh and caused a terrible impact along the western coast of Sumatra. Susi Air then operated its new fleets to help the rescue team transferring the medical supplies and equipment to Aceh. During 2005, various NGOs in Aceh also relied on Susi Air charter flight service.

Since then, Susi Air had seen even more development that it was able to buy another new aircraft in 2006. The third Cessna Grand Caravan opened an opportunity for Susi Air to begin its scheduled services out of Medan.

Furthermore, Susi Air began to add more variations on its fleets, so that today it has 9 types of airplanes with various specifications and services. Susi Air is now registered to own 50 fleets.

Today, Susi Air has spread its wings to bring passengers on board a pleasant flight to more than 650 destinations in Indonesia and neighboring countries. Passengers can choose the scheduled flight or the charter service which is more exclusive, suitable for VIP guests, group bookings, or cargo needs.

Susi Air ticket is available at Traveloka and you can purchase it easily via the website or Traveloka App. Enjoy the freedom of exploring various Susi Air routes by accessing Susi Air flight tickets online booking service, from any place, at any time, as easy as online shopping!

Susi Air Booking & E-ticket

How to Book

Here’s how you can book your AirAsia ticket online:

Go to Traveloka website or open your Traveloka App
Fill in the flight details in the search box
Choose and book your flight
Fill in contact information and passenger details
Complete your payment through the selected method
Receive your AirAsia e-ticket in My Booking or in your email

How to Pay

Payment for your AirAsia ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.

Susi Air E-ticket

Susi Air e-ticket is an eligible proof for booking a Susi Air flight. Show your e-ticket during check-in at the Susi Air counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.