Help Center - Flights

How to Activate Flight Price Alerts

How to Add My Frequent Flyer Number

Why couldn’t I find any available flights for my preferred class?

How to Fill in My Name During Flight Booking

Identity Document Required for Flying

Purchasing Travel Insurance

Has insurance been included in the ticket price?

What flights support the seat selection feature at Traveloka?

Do I have to pay to select my seat?

Am I guaranteed to get the seat that I have reserved?

May I know which airlines have already included Passenger Service Charge (PSC) or airport tax in their ticket?

Are the prices for children and infant different?

What is High Flexibility Ticket?

How can I buy High Flexibility Ticket?

Why can’t I find the High Flexibility Ticket option when I search for a flight?

How do I search for a Business Class flight?

What are the benefits of flying Business Class?

How do I submit special requests before flying Business Class (e.g. special meal)?

How do I request for a flight upgrade?

How do I get into the Business Class/First Class/Premium lounge at the airport?

Is it possible to downgrade the class?

About Multi-city Flights

Refund and Reschedule Policies for Multi-city Flights

Schedule Change on One of My Flights

How to Book Multi-city Flights