Help Center - Flights

How to Correct a Flight Passenger Name

How to Check My Flight Status

My Passport is Being Renewed, Can I Still Book a Flight?

How to Check In Online

How to Reschedule a Flight Booking

Rescheduling a Booking After Online Check-in

I Want To Confirm Flight Cancellation from The Airline

About Travel Voucher

Refund for a COVID-19 Test Purchased Together with a Flight

Refund in the Form of Traveloka Points

Refund in the Form of Traveloka Coupon

How to Refund PCR Test Service by Lion Air Group

Updates on Travel Regulations during COVID-19 Outbreak

Are infant passengers and/or child passengers allowed to board the plane?

What COVID-19 test results can I show, if there is no PCR or antigen test service in my hometown?

Can I get tested for COVID-19 at the airport?

Can I still be allowed onboard if my COVID-19 test results have not been issued?

Flight Travel Documents during the PPKM