Help Center - Hotels

What is pay near stay date?

What are the benefits of choosing to pay near stay date?

Can I use promo coupons with my booking?

Pay near stay date seems pretty similar to Pay at Hotel, what is the difference?

Am I guaranteed to get my accommodation?

Aside from promo coupons, are there other features that cannot be used?

How will I know which rooms allow me to pay near stay date?

Will there be any cancellation fees if my booking gets canceled due to failed payment?

What happens if my credit card or PayLater fails to be charged?

If I use a credit card, can I still pay the credit card bill in installments?

What can I do if my booking is canceled because of a failed payment?

I just realized that my credit card limit is insufficient after booking. Can I change cards or switch to another payment method?

When will I get my payment receipt?

Will I get a reminder or notification before the payment is made?

Can I pay earlier or later than the stated date?

What are the payment methods I can use?

Can I cancel my booking?

How do I cancel my booking?

Can I reschedule my booking?

Can I reschedule before the payment has been charged?