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Help Center - Hotels

Hotel Info

Accommodation Booking

Pre Booking

Am I guaranteed to stay at the accommodation that I’ve booked?

Can I pay for my booking by cash at the accomodation?

How to Make a Special Request for My Hotel Booking

If I book an overseas accommodation in my country’s currency, what currency will I be charged in when I pay for my stay at the accommodation?

Is it safe to enter my Credit Card details when I book?

Hotel Room for Hourly Usage

How can I find the perfect hotel for my destination?

How to Book a Hotel

Room Availability Info

How to Find Hotels in a Particular Area

Booking

Breakfast Info for Hotel Booking

General Hotel Check-in Policies

Villa Check-In Policies

Post Booking

Hotel Rescheduling Fees

Does Easy Reschedule incur any charges?

Can I cancel my booking if I have booked a Pay at Hotel room? How do I cancel it?

I’ve booked a Pay at Hotel room and would like to cancel it. If there’s any cancellation fee imposed, how do I pay for it?

Product Information

Hotel Information

Can I book with Pay Upon Check In methode for a hotel with Traveloka Clean Accommodation logo?

Villa Information

Pay at Property

Pay at Hotel

How to Make a Hotel Booking with Pay at Hotel

My Credit Card/Debit Card/PayLater Should not be Deducted

Credit Card, Debit Card and PayLater To Guarantee a Pay at Hotel Booking

I’ve booked a Pay at Hotel room and would like to cancel it. If there’s any cancellation fee imposed, how do I pay for it?

Can I use promo coupons to book Pay at Hotel rooms?

What are the advantages of booking a Pay at Hotel room?

Where is Pay at Hotel available?

Pay Near Stay Date

What is pay near stay date?

Can I cancel my booking?

How do I cancel my booking?

Am I guaranteed to get my accommodation?

Aside from promo coupons, are there other features that cannot be used?

How will I know which rooms allow me to pay near stay date?

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