Help Center - Hotels

How will I know which rooms allow me to pay near stay date?

Pay near stay date seems pretty similar to Pay at Hotel, what is the difference?

What are the benefits of choosing to pay near stay date?

Am I guaranteed to get my accommodation?

Aside from promo coupons, are there other features that cannot be used?

Can I use promo coupons with my booking?

What are the payment methods I can use?

Can I pay earlier or later than the stated date?

Will I get a reminder or notification before the payment is made?

When will I get my payment receipt?

If I use a credit card, can I still pay the credit card bill in installments?

I just realized that my credit card limit is insufficient after booking. Can I change cards or switch to another payment method?

What happens if my credit card or PayLater fails to be charged?

Will there be any cancellation fees if my booking gets canceled due to failed payment?

What can I do if my booking is canceled because of a failed payment?

Can I cancel my booking?

How do I cancel my booking?

Can I reschedule my booking?

Can I reschedule before the payment has been charged?