As regulated by PT KAI, seat changes must be requested directly at any of the selected stations for verification purposes. Please also be advised of the things below:

• Seat changes incur an administration fee of 25% of your ticket price. Please note that PT KAI only accepts cash. 
• Seat changes can be done at the latest 1 hour before your departure schedule.

• When requesting for a seat change, please bring your e-ticket and ID card (KTP, passport, or SIM