We apologize for the inconvenience caused by the closure of your TPayLater facility.
The impact of the Covid-19 pandemic on the national economy is quite large. Companies, including the travel industry, have had to take drastic steps to adapt to the current situation.
In order to provide a more sustainable TPayLater service, it is with a heavy heart that we have now temporarily disabled your TPayLater account, indefinitely.
Currently you are not able to apply for opening your TPayLater account. If economic conditions have improved, we will review and consider opening your TPayLater account again.
Even though you can no longer use TPayLater for transactions, other payment methods at Traveloka are still available to you and you can still pay off your TPayLater bill according to the billing in your application to avoid late fees (ignore if you have paid all bills).
We hope for your understanding of this decision and thank you for your trust in TPayLater.
This is the information we can convey.