You are only eligible to apply for PayLater if you meet these requirements:

• Have a valid identification document (KTP)
• Aged 21–70 years old.

If you have met all the requirements above, it is possible that your application was rejected due to our credit analysis:

• Application details did not match the details in your documents.
• You have applied and have been approved for PayLater previously.
• Documents were blurry/unclear, incorrect or expired.
• Family contact number was incorrect or unreachable.

Any further inquiries, please contact us by email at cs@traveloka.com