If your registered email or phone number is no longer active, please send us the following information:

1. The registered email or phone number in your Traveloka account
2. An active email address or phone number that you want to register to your Traveloka account
3. A copy of your valid ID card (KTP).

To send all the above information, please visit our Contact Us page, and follow these steps:

1. Select product: General.
2. Select category: Help me with.
3. Select your situation: Setting up my Traveloka account.
4. Tell us your concerns: Please add this email address/phone number to my account.
5. Attach a copy of your ID card (KTP).

Here’s the direct link to Contact Us.

You can also send all of your information via email at cs@traveloka.com with the subject: Help me with setting up my Traveloka account.