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Help Center - travelokaPay

travelokaPay

General Information

About travelokaPay

What is travelokaPay?
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What are the payment methods supported by travelokaPay?
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travelokaPay Account

How do I register to and access travelokaPay?
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How do I check my account verification status? How long does it take to verify an account?
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Payment Problem

I Haven't Received My Ticket but I Have Paid
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I Make a Wrong Transfer to Traveloka
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How to Submit Refund If I Make Multiple Payment
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I Already Paid for My Reschedule Booking, But the Ticket is Not Issued
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I want to Cancel My Booking, but I Already Paid
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Why My Payment is Not Verified
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Customer Dissatisfaction and Complaint

Customer Complaints Submission Procedure
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My Cards

About My Cards
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How to Add a Credit or Debit Card to My Cards
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Does Traveloka save my credit card details?
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Payment Methods Eligibility for My Cards
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How to Remove a Credit or Debit Card in My Cards
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What types of credit cards can be used in My Cards?
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How to Activate a Debit Card for Online Transactions
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About 100% Money Back Guarantee
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How to Change the Authentication Settings for My Cards
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Debit Card Cannot be Saved or Used
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Traveloka Mandiri Card

General Information

About Traveloka Mandiri Card
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Application

How to Get a Traveloka Mandiri Card
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Rejected Application
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How to Activate a Traveloka Mandiri Card
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Traveloka Mandiri Card Application Status and Delivery
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Application, Approval, and Rejection

Rejected Application
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