Serras Andorra

Hotels
9,8
/10
Exceptional
57 reviews

What Guests Say About Their Stay

Mark

10,0
/ 10
An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.

Yana

10,0
/ 10
Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!

Michael

10,0
/ 10
Amazing property and fantastic staff. Would be great to have air con in the rooms for t
In the Area
See Map
Carretera General 2, nº26, Andorra, Canillo, AD100

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Serras Andorra is located in area / city Canillo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Serras Andorra

Carretera General 2, nº26, Andorra, Canillo, AD100
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Lobby Serras Andorra
Lobby 2 Serras Andorra

Discover More About Serras Andorra

General


Near TSD4 Tarter

Location


Located in Soldeu, Serras Andorra is in the mountains, a 1-minute drive from Soldeu Ski Resort and 12 minutes from TSF4 Solana Ski Lift. This family-friendly hotel is 6.5 mi (10.5 km) from TSD4 Pas De La Casa Ski Lift and 7 mi (11.3 km) from Pas de la Casa Resort.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Incles Valley - 0.1 km / 0.1 mi
Soldeu Ski Resort - 0.4 km / 0.2 mi
TC10 Tarter - 1.9 km / 1.2 mi
TSD4 Tarter - 1.9 km / 1.2 mi
Pla de les Pedres Soldeu Ski Lift - 4.5 km / 2.8 mi
TK Bassots Ski Lift - 4.7 km / 2.9 mi
Pla de les Pedres Grau Roig Ski Lift - 4.7 km / 2.9 mi
El Tarter Snow Park - 1 km / 0.6 mi
Sant Joan de Caselles - 4.7 km / 2.9 mi
Sorteny Valley Nature Park - 5.8 km / 3.6 mi
Motorcycle Museum - 5.8 km / 3.6 mi
TC8 Canillo Ski Lift - 5.9 km / 3.7 mi
Palau de Gel - 5.9 km / 3.7 mi
TSD4 Antenes Ski Lift - 7.9 km / 4.9 mi
TSD 4 Cubil Ski Lift - 8.3 km / 5.2 mi

The nearest airports are:
La Seu d'Urgell (LEU) - 43.2 km / 26.8 mi
Barcelona El Prat Airport (BCN) - 203.6 km / 126.5 mi

The preferred airport for Serras Andorra is Barcelona El Prat Airport (BCN).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Restaurante Bruna, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 60 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Serras Andorra

Bar, Cafe and Lounge Serras Andorra
Bar, Cafe and Lounge
Swimming Pool Serras Andorra
Swimming Pool
Entertainment Facility Serras Andorra
Entertainment Facility
Fitness Center Serras Andorra
Fitness Center
Functional Hall Serras Andorra
Functional Hall

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Outdoor facilities
  • TV lounge
  • Spa
  • Fitness center
  • Sauna

Transportation

  • Limited parking
  • Ski shuttle
  • Bicycle storage
  • Secure parking
  • Valet parking (surcharge)

Public Facilities

  • Coffee/tea in lobby
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Lockers
  • Banquet
  • Terrace

Food and Drinks

  • Vegetarian meal
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible bathroom

Sports and Recreations

  • Ski storage
  • Game room

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Toys

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Serras Andorra

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Some water is reused through a grey water recycling system
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 2 weeks before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Serras Andorra
60
Number of floors in Serras Andorra
4
Another facilities in Serras Andorra
Romantic proposal packages, Indoor pool, Outdoor facilities, TV lounge, Spa

Frequently asked question in Serras Andorra

What are available facilities at Serras Andorra?
There are top facilites at Serras Andorra such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Serras Andorra?
The standard check-in time at Serras Andorra is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Serras Andorra?
Serras Andorra is a 5.0-star hotel.
How many floors does Serras Andorra have?
Serras Andorra has 4 floors.
How many rooms are available at Serras Andorra?
Serras Andorra has 60 rooms in total.
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More Reviews from Other Guests in Serras Andorra

9,8
Exceptional
From 57 reviews
Cleanliness

10,0

Room Comfort

9,8

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serras Andorra

Number of reviews per page
20
40
Top reviews
Mark
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Yana
icon-
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Michael
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Paul
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Read More
Melissa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Iryna
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Read More
KEITH
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Well kept property with super helpful staff.
Gerardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Absolutely amazing
Weiwei
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent hotel !!!
Kelvin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Amazing hotel and amenities! Beautiful setting and amazing build quality!
adele
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

It’s the perfect spot for a family vacation! Everything and everyone was amazing
Elizabeth
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Read More
Nicholas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Great location excellent service. Top class cuisine
Weston
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Read More
STEVEN
10,0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Nice facilities. Friendly staff
Laura
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
Rafael
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Sandra
icon-with Partner
with Partner
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Jörg
icon-Business
Business
8,0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Number of reviews per page
20
40

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Exterior 4 Serras Andorra

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,8
Exceptional
From 57 reviews
Cleanliness

10,0

Room Comfort

9,8

Service and Facilites

9,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Serras Andorra

Number of reviews per page
20
40
Top reviews
Mark
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe.
Yana
icon-
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Didn’t have much of a Mountain View, but the room was spacious and perfect! They had champagne and snacks in my room. The staff was first class. Food in the restaurant was amazing!! Just perfect!!!
Michael
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing property and fantastic staff. Would be great to have air con in the rooms for t
Paul
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

From the moment you checkin the experience is 5stars. The team is amazing for all areas of the resort the pool area is indoors and has everything you can imagine cold plunge, steam room, hot tub, all the massage services are amazing we are in early July and the hotel isn't full so the attention you get is unbelievable. Definitely coming here again
Read More
Melissa
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Our stay at Serras Andorra was wonderful. Everyone on the staff was helpful and knowledgeable. The facilities were just what we required and the staff anticipated all of our needs before we even had to ask. We would definitely recommend this hotel to anyone!
Iryna
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The hotel is furnished in line with expectations of a luxury hotel - it's comfortable, clean, well-appointed and the staff are very polite and make you feel looked after, which is lovely but also something you would expect at that price point. We didn't have a super smooth experience with the room - we selected a Grand Deluxe and were given a room which was a part of a connected family unit, meaning that we could hear absolutely everything that the family next door did and were woken up by their children at 7am on both days. Another misunderstanding was regarding the dogs - the hotel is listed as dog-friendly, but after booking I discovered that dogs are not allowed in winter, which left me in a hurry to find dogcare at home at a short notice. I am happy with dogs not being allowed in winter, because I would rather enjoy clean snow, I just wish that this was made clear upfront (I actually discovered this information by accident, by asking explicitly if we would keep the room we paid for if we brought the dog), and that the rule applied to everyone (we saw families with dogs there). Expect to be charged disproportionately for even the tiny things. Re the Spa - the masseuses don't read the information you fill out before the treatment. From positives - the breakfast was lovely, a lot of activities for younger children and the facilities are truly nice. It seems to be one of the better hotels in Andorra. So overall, not a terrible experience but not our best either.
Read More
KEITH
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Well kept property with super helpful staff.
Gerardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Absolutely amazing
Weiwei
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

Excellent hotel !!!
Kelvin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Amazing hotel and amenities! Beautiful setting and amazing build quality!
adele
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

It’s the perfect spot for a family vacation! Everything and everyone was amazing
Elizabeth
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Read More
Nicholas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 150 week(s) ago

Expedia Group verified review

Great location excellent service. Top class cuisine
Weston
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 152 week(s) ago

Expedia Group verified review

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Read More
STEVEN
10,0
/10
Reviewed 154 week(s) ago

Expedia Group verified review

Nice facilities. Friendly staff
Laura
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Limpeza e tamanho dos quartos, equipe do espaço kids maravilhosa, super atenciosos
Verified traveler
icon-with Partner
with Partner
10,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Bel hôtel très confortable. Personnel accueillant et professionnel. Bel equipement piscine et spa
Rafael
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Hotel bem luxuoso e confortável, comodidades e atendimento excelentes, ótimo cafe da manha. Único problema é estar bem longe dos centros comerciais
Sandra
icon-with Partner
with Partner
10,0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Jörg
icon-Business
Business
8,0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Number of reviews per page
20
40