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G Eleven Hotel
Hotels
7,0
/10
Pleasant
123 reviews
What Guests Say About Their Stay
Saravanan
10,0
/ 10
The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
Adriana
10,0
/ 10
We stayed at G Eleven for 2 nights. The staff is really nice, always helpful and they gave us one night, one of the VIP rooms. Also the pool is really nice and good after a full day of traveling. Basic breakfast cooked in front of you and airport drop off arange at a good price. Overall, I would recommend this place.
Jairo
10,0
/ 10
This hotel is great. The rooms are spacious and clean. Many complaint about the hotel its a moderate hotel nothing bad about it. Its behind the Royal Palace which makes it very convenient to walk almost anywhere around the surrounding areas and the riverbank. The staff were extremely friendly, the breakfast was good.
In the Area
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G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Chey Chumneah, Doun Penh, Phnom Penh, Cambodia, 12206
Main Facilities
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24-Hour Front Desk
WiFi
Available Room Types in G Eleven Hotel
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What's around G Eleven Hotel
G11 Street 184, Behind Royal Palace, and National Museum, Khan Daun Penh, Chey Chumneah, Doun Penh, Phnom Penh, Cambodia, 12206
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Discover More About G Eleven Hotel
General
Near Royal Palace
Location
With a stay at G Eleven Hotel, you'll be centrally located in Phnom Penh, steps from Royal Palace and 8 minutes by foot from Riverside. This hotel is 0.3 mi (0.6 km) from National Museum of Cambodia and 0.5 mi (0.8 km) from Preah Sisowath Quay.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Royal Palace - 0.1 km / 0.1 mi
National Museum of Cambodia - 0.4 km / 0.3 mi
Royal Palace Park - 0.5 km / 0.3 mi
Riverside - 0.7 km / 0.4 mi
Kandal Market - 0.8 km / 0.5 mi
Wat Ounalom - 0.8 km / 0.5 mi
313 Quayside - 0.8 km / 0.5 mi
Wat Botum - 0.9 km / 0.6 mi
Independence Monument - 0.9 km / 0.6 mi
Preah Sisowath Quay - 0.9 km / 0.6 mi
Preah Sihanouk Garden - 1 km / 0.6 mi
Cambodia-Vietnam Friendship Monument - 1.1 km / 0.7 mi
Chaktomouk Conference Hall - 1.1 km / 0.7 mi
Sorya Shopping Center - 1.1 km / 0.7 mi
Silver Pagoda - 1.2 km / 0.7 mi
The nearest major airport is Techo Intl. Airport (KTI) - 24.9 km / 15.5 mi
Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business Facilities
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.
Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Rooms
Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in G Eleven Hotel
Swimming Pool
Common Space
Lobby
Others
Restaurant
Hotel Services
- Laundry service
- Express check-in
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Transportation
- Limo or town car service
- Shopping center shuttle
- Area shuttle
- Airport transfer
- Storage
General
- Parking
- Terrace
- Motorcycle parking
Things to Do
- TV lounge
- Sun loungers
Food and Drinks
- Continental breakfast
- Breakfast
Connectivity
- Free WiFi
- Internet point
Kids and Pets
- Babysitting
Accessibilty
- Accessible path of travel
Shuttle Service
- Ferry terminal shuttle
Public Facilities
- Safety deposit box
Business Facilities
- Business facilities
Accommodation Policy & General Information in G Eleven Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Check-in/Check-out Time
Check-in:
14:00 - 23:00
Check-out:
Before 12:00
Service Animals Not Allowed
Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available, No elevators
General Information
Popular Facilities | 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - 23:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at G Eleven Hotel | 38 |
Number of floors in G Eleven Hotel | 5 |
Another facilities in G Eleven Hotel | Laundry service, Express check-in, Porter, Multilingual staff, 24-hour Receptionist |
Frequently asked question in G Eleven Hotel
What are available facilities at G Eleven Hotel?
There are top facilites at G Eleven Hotel such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at G Eleven Hotel?
The standard check-in time at G Eleven Hotel is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00
Does G Eleven Hotel provide breakfast?
Yes, G Eleven Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of G Eleven Hotel?
G Eleven Hotel is a 3.0-star hotel.
How many floors does G Eleven Hotel have?
G Eleven Hotel has 5 floors.
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More Reviews from Other Guests in G Eleven Hotel
Overall Ratings & Reviews G Eleven Hotel
Traveloka (4)
Other sources (119)
7,0
Pleasant
From 119 reviews
Cleanliness
7,2
Room Comfort
6,8
Location
8,4
Service and Facilites
7,4
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Traveler Reviews G Eleven Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Leisure with Friends
6,0
/10
Reviewed 367 week(s) ago
Expedia Group verified review
Rooms required maintenance. No toilet seat. Safe not secured. Shower head not functioning
Canadian
2,0
/10
Reviewed 404 week(s) ago
Expedia Group verified review
The building and room is very run down and grungy looking. The customer service was poor-upon arriving they gave us the key and left us to find our own way to the room, no directions, very little Care for customers and the site. The walls of the room look like they haven’t been painted in twenty years. The lighting in room was very dim, hallway doors and balcony doors have large gaps. Weak ac in the room. Weak wifi at best. Bed was okay. Breakfast was gross and inefficient-one lady with a hot plate trying to fry eggs for 20+ people...and she looks very unhappy to be there, as did other staff. There were two neighbor dogs that barked for hours during the early hours of the morning and we couldn’t shut down the noise level bc of the leaks around the door and open cement brink style windows in the bathroom. We asked for the front desk to help us make a local call (all other places did this as a courtesy for guests)...the manager told us we could only use his phone for 50 cents a minute. The front desk was not helpful or welcoming. This hotel felt very gettho like...but was a higher mid range price. We prepaid non refundable on line for two days-got out as soon as we could. Central Location initially got us there-close to palace and river and has a small pool... not ever going back and would not recommend the place.
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Claudia
6,0
/10
Reviewed 438 week(s) ago
Hotels.com verified review
The hotel is situated a short walk away from the palace, about 5 minutes. The building itself is very nice but, it's not as well maintained. The rooms can use a fesh coat of paint and the sheets are stained and the shower was not separated from the toilet and the drainage was poor so every time I showered I ended up in a pool of water. Not pleasant.
However, the rooms are big and the staff are wonderful. They are very helpful and cheery and friendly.
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jk
4,0
/10
Reviewed 439 week(s) ago
Expedia Group verified review
This hotel has gone down hill since I was here a few years back. What a shame was such a nice place
Saravanan
10,0
/10
Reviewed 488 week(s) ago
Hotels.com verified review
The location is great - near many eateries and very near to the top POIs in Phnom Penh. The staff were friendly. The wifi was a bit flaky.
NZ-Traveller
6,0
/10
Reviewed 501 week(s) ago
Expedia Group verified review
The room was big but after staying across de rd for nearly the same price I was expecting a bit more. Loved the big balcony tho, loads of privacy. Breakfast was minimalistic, internet on the 4th floor was intermitent. No elevators. You get what you pay for.
Jorge G.
8,0
/10
Reviewed 504 week(s) ago
Hotels.com verified review
The only "but" it would be that this hotel doesn't own a lift, so, if you are in one of the top floors, it could be a quite challenging.
Alan
6,0
/10
Reviewed 509 week(s) ago
Hotels.com verified review
Return visit to this pretty good hotel. After many previous visits
Nice pool, clean rooms, and a free (forgettable) breakfast.
Missed 1st night of 2 - 1 night reservations, due to flight being very late. Sent cancellation email to ask to apply the funds for a future night. Email returned unread.
Repeated request, upon checkout, and was stonewalled.
So: Pay 5 nights get only 4.
May not return.
I am a frequent visitor to PNH and may be looking for a new hotel for future visits.
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David
4,0
/10
Reviewed 515 week(s) ago
Hotels.com verified review
Hotel is poorly run. Building isn't that old but seems much older. It needs some basic maintainance like a new coat of paint. WiFi very unpredictable and patchy. Breakfast take it or leave it.
Dariusz
8,0
/10
Reviewed 515 week(s) ago
Hotels.com verified review
I always stay here while in Phnom Penh. Good staff and nice pool. Convenient.
experienced
4,0
/10
Reviewed 524 week(s) ago
Expedia Group verified review
Sheets not changed in 5 nights, pool good, bath quite dirty we had to clean it, no kettle for coffee, omelette breakfast fine, general state of hotel run down and not clean beyond front foyer, staff friendly and helpful, noisy busy street can avoid if not in front room, air con not working moved to another room but this is common problem at budget hotels.
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Jodie
4,0
/10
Reviewed 531 week(s) ago
Hotels.com verified review
Very basic hotel in Phnom Penh that is close to place and water front.. room was clean, good internet access but bed was rock hard and only one small pillow. ask for another but they didn't have any spares. Pool was small but clean. No lift service to the four floors of hotel. breakfast extremely basic. fried egg or omelette with toast. Staff were helpful with booking of transport but overall expensive for what is offered.
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Christopher
4,0
/10
Reviewed 532 week(s) ago
Hotels.com verified review
I stayed here for over a month several years ago and found it a good enough place. But this trip I move out after a couple of days. Tired of things not working and tired of the demotivated staff. I don't know who owns this place but they need to reinvest some of their profits back into the business.
michali
8,0
/10
Reviewed 544 week(s) ago
Hotels.com verified review
Really enjoyed this hotel, I,ll definitely return
Ronald
8,0
/10
Reviewed 544 week(s) ago
Hotels.com verified review
No problems, friendly staff, comfortable bed, room had a fridge and flat screen so all was good. Nice balcony too.
elizabeth
6,0
/10
Reviewed 544 week(s) ago
Hotels.com verified review
In our short stay the hotel met our needs. We had a strange room with a gigantic bed though. We could have slept 4 or 5 people in that bed. The A/C could have been stronger, but was adequate. The pool was nice to cool off in. The hotel was in walking distance of the palace and theater as well as many shops.
Dariusz
10,0
/10
Reviewed 557 week(s) ago
Hotels.com verified review
Nice hotel, helpful personnel, good value for money, highly recommend it.
martin
6,0
/10
Reviewed 558 week(s) ago
Hotels.com verified review
Ok staff fine
Shower / bathroom not good floor wet all the time from rubbish hand held shower on short hose over a corner bath that moves
Had to move twice as door to balcony dont lock and easy access from other rooms
Breakfast not great but ok and can except after other hotels
Pool not very clean green around steps
Kari
6,0
/10
Reviewed 560 week(s) ago
Expedia Group verified review
I get there after a 7 1/2 hour bus ride, tired ready to crash. It's 3pm, they check me in and my hands are full. The girl reaches over to help and grabs my pillow! Really, my pillow! And when she brings me to my room it's slept in from the last guest, dirty and I say, the rooms not clean. Oh she says and doesn't explain anything just leaves. So I go wait in the lobby for 30 min and still no one says anything, I finally go check and they had cleaned it! It just seemed like I was not a guest but someone that they didn't want to help.
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gemspirit
6,0
/10
Reviewed 563 week(s) ago
Expedia Group verified review
Lovely staff.
Had two different rooms both were faulty. Eg one aircon hardly worked at all no safe had to unplug fridge for power outlet
The other air good ,safe etc. but no kettle with the complimentary coffee.
Overall having a pool, close to king palace riverside etc smiling staff. Will stay there again
Number of reviews per page
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40
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