Bakan - Sainte Catherine

very clean, comfy bed, well located, would re-stay, was perfect

Did not get to meet any staff but texting with staff for supports as needed Bed is comfortable and room is spacious for four of us

Really impressed with everything. i highly recommand,

The little details like the comfy throw to cuddle up in, the expresso machine and immaculate condition of the space all lead to a wonderful stay

The room is cleaned.

Tout etait parfait. Nous avons adoré notre court sejour.

Not complain

The sofa bed mechanism is barely operational. And the unevenness of the suspension for the mattress was really in bad shape. The person that unfortunately had the sofa bed could not sleep. Please do not get mewrong.The rest of the property is perfectly fine. The beds are amazingly comfortable and linens are great. The kitchen very nicely stocked and the amenities are fine too. Just fix the sofa bed and it will be superb. Location can not be better.

Unfortunately the place wasn’t the same quality presented in photos. The unit was attached to an office connected by a door which on the other side office glass door was always open so basically anyone could get into bedroom and wasn’t feeling safe when you have expensive equipments. There was no room service or no one answering phone if you needed anything. Furnitures were stained, damaged or broken. All beds were uncomfortable folding not big enough for 2 and no regular beds and with broken pieces, the couch bed was broken from different areas that we had to put thin mattress on floor to sleep. Not enough blankets for 5 people which we paid for 5 guests nor enough towel nor enough hand soaps. The elevator wasn’t working all the time and we got trapped for 10 min inside on day of check out. The place needs proper maintaining and repairs.

Thé loft itself is nicely divided, quite spacious. However sofa bed mattress was stained, disgusting, and the sofa bed frame was warped and broken so we were unable to use it for our party of 6

The bed was very comfy, great amenities. Hard to find, but when found everything was clean and organized. Would go back again. Just make sure you read the instructions or you will be stuck outside.

The room was great. Very good location. Very clean and comfortable

room was well designed. compact but sufficient. buffet breakfast was wonderful. Nutella galore, hearty sourdough bread, yogurt, granola lattes, eggs etc

Love everything about it, but most of all the bed was so comfortable that I had trouble to leave the bed I was to comfortable

Quiet location, with lots of shopping near by, easy check in and out Communication happened through the Expedia app and when I sent a message about our check out, I didn’t hear anything back, not that I needed to. If I had needed anything, I wonder how quickly the property would have responded

The heater didn’t work so we had to sleep in clothes from the cold, in the morning I called them n said they will send someone to fix it but never happened. The bathroom toilet paper hanger is broken, the closest in the living room away from the bed room.

Near bell center, really clean

Easy to communicate, very clean and nice place.

Toilet was not clean. There are 2 TVs - 1 remote which didn’t work. Roof AC units of neighbouring building extremely loud. No mention when renting that the street is closed and under major repair. The washer & dryer always had towels from cleaning staff. No response to messages nor voicemails about non working TV remote. I do not recommend.

One of the walls is in need of repair (hole in wall), the toilet seat was coming off (we fixed it ourselves) the bathroom light didn’t work over the sink. One of the wall decorations is falling apart and barely attached to the wall. The elevator could use a clean. The duvet appeared dirty (but the sheets were clean). Bed was comfortable. One of the electrical plugs was very loose. The air conditioner was very noisy. The rest was ok. The location was great. Everything else worked.