Sheraton Centre Toronto Hotel

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9,2
/10
Exceptional
2.787 reviews

What Guests Say About Their Stay

Heather

10,0
/ 10
Clean, well organized, car parking was issue free, added breakfast was excellent, check in and out smooth. Only there overnight, but great stay.

Arlene Marissa

10,0
/ 10
Always a great stay! Wonderful lobby, easy check in, convenient location, friendly staff - very accommodating and professional. Room was roomy and clean, bed comfy. Pool and fitness club is always a nice part of our morning - also clean, great staff and fast food/drink service snd lots of pool side lounge chairs and lounging areas. Perfect place for a summer getaway in the city!

Jean Marie Aileen

10,0
/ 10
My daughter and I had a wonderful recent stay at Sheraton Centre Toronto Hotel. It was our first stay there, but it will not be our last. From check-in to check-out, all the staff were so friendly, welcoming and helpful. Nothing was too much trouble. The hotel is modern, spotless, comfortable and welcoming. Charles on check-in was so helpful and kindly offered us an upgrade from a King to a twin Queen, which I was not fussed about but which my 16-year-old certainly appreciated! Lydia was our usual housekeeper and she was excellent and ensured we were kept hydrated in the summer heat. On check-out, Assistant Manager Matt was super helpful with arrangements for storage of our luggage as we were not flying out until nighttime. He went to the extra trouble of calling a hotel nearer the CN Tower which we were going to that day, and where he had worked previously, so we could more easily access Union Station for the UP Express to avoid rush hour traffic in the evening. He also got us sorted with a taxi to that hotel so we could get on with our last day activities in Toronto. All of this meant we did not have to return to the Sheraton to collect our luggage to travel back again to Union Station later that day. Matt really took such good care of us doing this. I have not experienced such excellent customer care as we received from Matt, Lydia and Charles, and all the Sheraton staff, in the U.K. in I cannot recall how long. I cannot recommend the Sheraton Centre Toronto Hotel enough!
In the Area
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123 Queen Street West, Toronto, Ontario, Canada, M5H 2M9

Main Facilities

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Parking
Restaurant
Sheraton Centre Toronto Hotel is a 4-star hotels that has been welcoming guests since 1972. The accommodation went through a renovation in 2022. Sheraton Centre Toronto Hotel is part of Sheraton Hotel under Marriott. There are 1.372 rooms spread across 43 floors.
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What's around Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Ontario, Canada, M5H 2M9
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Discover More About Sheraton Centre Toronto Hotel

General Information

Sheraton Centre Toronto Hotel is a 4-star hotels that has been welcoming guests since 1972. The accommodation went through a renovation in 2022. Sheraton Centre Toronto Hotel is part of Sheraton Hotel under Marriott. There are 1.372 rooms spread across 43 floors.

Location

Located at 123 Queen St W in Toronto, Canada. Those looking to explore will find Rouge National Urban Park, Black Creek Pioneer Village, and Canadian Air and Space Museum nearby.

Facilities & Amenities

Sheraton Centre Toronto Hotel has Outdoor pool, Indoor pool, Laundry service, Luggage storage, Elevator, and more.

Business Facilities

For guests traveling for work, Sheraton Centre Toronto Hotel has Business facilities and Computer station available.

Dining

Guests can stop by the café.

Contact

Phone number: 1 416-361-1000

All facilities in Sheraton Centre Toronto Hotel

Lobby Sheraton Centre Toronto Hotel
Lobby
Others Sheraton Centre Toronto Hotel
Others

Hotel Services

  • Express check-in
  • Express check-out
  • _24_HOUR_FRONT_DESK
  • Multilingual staff
  • Money changer

Transportation

  • CAR_RENTAL
  • Valet parking

Public Facilities

  • Room service
  • Coffee shop
  • SAFE_DEPOSIT_AT_FRONT_DESK

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sheraton Centre Toronto Hotel

IMPORTANT_NOTICE

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

18
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General Information

Popular Facilities
Parking, Restaurant
Check-In / Check-Out Time
From 15:00 - to
Available rooms at Sheraton Centre Toronto Hotel
1372
Number of floors in Sheraton Centre Toronto Hotel
43
Another facilities in Sheraton Centre Toronto Hotel
Express check-in, Express check-out, _24_HOUR_FRONT_DESK, Multilingual staff, Money changer

Frequently asked question in Sheraton Centre Toronto Hotel

What are available facilities at Sheraton Centre Toronto Hotel?
There are top facilites at Sheraton Centre Toronto Hotel such as Parking, Restaurant. (some may require extra charges)
What is normal check-in & check-out time at Sheraton Centre Toronto Hotel?
The standard check-in time at Sheraton Centre Toronto Hotel is starting from From 15:00 while the latest check-out time is at
What is the star rating of Sheraton Centre Toronto Hotel?
Sheraton Centre Toronto Hotel is a 0.0-star hotel.
How many floors does Sheraton Centre Toronto Hotel have?
Sheraton Centre Toronto Hotel has 43 floors.
How many rooms are available at Sheraton Centre Toronto Hotel?
Sheraton Centre Toronto Hotel has 1372 rooms in total.
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More Reviews from Other Guests in Sheraton Centre Toronto Hotel

9,2
Exceptional
From 2.783 reviews
Cleanliness

9,4

Room Comfort

9,2

Service and Facilites

9,4

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Traveler Reviews Sheraton Centre Toronto Hotel

Number of reviews per page
20
40
Top reviews
RUITANG
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Will come back again.
Oliver
4,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

aircon didn’t work, and was not taken care of when i told front desk when i left for dinner. when i came back late the room was hot and humid, They fixed it in the midle of the night but it totally disrupted my sleep.
Amrit
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Rooms were dated and not cleaned. Bathroom had hair everywhere. Received a new room which was okay. Rooms need refresh. Towels were old staff was great and location was great
sonia
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Bon séjour. Hôtel propre et le Déjeuner est très bon et varié
Melanie
2,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

s
Heather
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean, well organized, car parking was issue free, added breakfast was excellent, check in and out smooth. Only there overnight, but great stay.
Arlene Marissa
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Always a great stay! Wonderful lobby, easy check in, convenient location, friendly staff - very accommodating and professional. Room was roomy and clean, bed comfy. Pool and fitness club is always a nice part of our morning - also clean, great staff and fast food/drink service snd lots of pool side lounge chairs and lounging areas. Perfect place for a summer getaway in the city!
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Lori
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

really appreciate the vegan options for food
Jean Marie Aileen
icon-with Children
with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My daughter and I had a wonderful recent stay at Sheraton Centre Toronto Hotel. It was our first stay there, but it will not be our last. From check-in to check-out, all the staff were so friendly, welcoming and helpful. Nothing was too much trouble. The hotel is modern, spotless, comfortable and welcoming. Charles on check-in was so helpful and kindly offered us an upgrade from a King to a twin Queen, which I was not fussed about but which my 16-year-old certainly appreciated! Lydia was our usual housekeeper and she was excellent and ensured we were kept hydrated in the summer heat. On check-out, Assistant Manager Matt was super helpful with arrangements for storage of our luggage as we were not flying out until nighttime. He went to the extra trouble of calling a hotel nearer the CN Tower which we were going to that day, and where he had worked previously, so we could more easily access Union Station for the UP Express to avoid rush hour traffic in the evening. He also got us sorted with a taxi to that hotel so we could get on with our last day activities in Toronto. All of this meant we did not have to return to the Sheraton to collect our luggage to travel back again to Union Station later that day. Matt really took such good care of us doing this. I have not experienced such excellent customer care as we received from Matt, Lydia and Charles, and all the Sheraton staff, in the U.K. in I cannot recall how long. I cannot recommend the Sheraton Centre Toronto Hotel enough!
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Linda
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

very welcoming front reception. good rooms and great breakfast. enjoyed the outdoor pool immensely.
Calaigh
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location
Lucas
icon-with Children
with Children
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the waterfall view room, beautiful and peaceful! The hotel itself seems a bit older with things like air conditioning needing updates. In the 3 nights we stayed the room, the temperature lowered 4 degrees by the very last night, even though maintenance came to change the filter the first night to help. Staff were all attentive to the issue promptly and courteously and did their best to address the concern. Would recommend the same amenities be included that are at other sheraton hotels that add to the stay like shower caps and extra qtips for consistency.
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Sarah
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mother daughter trip with my teenager. We loved the pool and sauna and i appreciated the valet parking after a long drive. The staff were friendly and helpful. The location is perfect for shopping; cultural events and dining. Would go back.
Patrick
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location , great amenities and pool and gym with excellent staff
Daniel
icon-with Children
with Children
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean rooms, great staff, beautiful pool area!
Joann
icon-
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

NO HOT WATER. When it did work, took 15 or 20 minutes running the water to get hot water. That was the only problem during my stay.
nicholas
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Shower was almost unusable. Scalding hit or freezing cold. Noisy outside hotel as well until past 11, which wasn’t ideal as a family. They said they would send ear plugs, but they never came.
Mark
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great hotel
Leo
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We like this place and tried to stay here whenever we are in downtown Toronto.
George
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing breakfasts, clean rooms, proper double bed mattresses (not two single mattresses put together). WiFi system for hotel guests really needs to be improved and made more effortless. WiFi internet speed is alright, but would benefit from an upgrade. Fire alarm went off and the two subsequent days had extensive fire alarm testing, which is good for safety, but very annoying when you are in the hotel.
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Number of reviews per page
20
40

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Others 4 Sheraton Centre Toronto Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.