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Tru by Hilton Edmonton Windermere

Hotels
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8,4
/10
Very Good
1.452 reviews

What Guests Say About Their Stay

Lily

10,0
/ 10
Free parking and comp breakfast is a bonus. I observed two breakfast undertakings and were most impressed with the staff on duty. The 2 ladies kept up with replenishing breakfast items, quickly cleared and cleaned vacant tables, kept the bench cushions decor intact, and refilled the coffee station in a timely manner. If I may ask, please reward both with a bonus for their dedication, efficiency and jobs well done. My one recommendation is let guests know about having to telephone for “make up room” service. Being unaware, we were surprised when our room wasn’t done upon return during the day. No big deal, we retrieved fresh towels from the front desk. We totally loved and appreciated the 24 hours coffee centre. The open pool table was an added touch. The only drawback was kids taking over and monopolizing the table throughout the day and night. Perhaps a sign could be posted regarding fairness and consideration for other hotel guests. Another plus is the public microwave for guests use, to which we took full advantage of. Thank you for our comfortable stay. Will definitely be back. 10/10.

Frank

10,0
/ 10
it was really clean room and staff was awesome, I just wished it didn't have that much perfume in the lobby, Scent Free need to be carried out in the Lobby

Patrick

10,0
/ 10
I’ve been staying there 3 times now and I wish the could update their pillows
In the Area
See Map
6025 Andrews Way, Alberta, Canada, T6W 1A4

Main Facilities

Read More
AC
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Tru by Hilton Edmonton Windermere is a good choice when you are visiting Alberta. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Tru by Hilton Edmonton Windermere

6025 Andrews Way, Alberta, Canada, T6W 1A4
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Lobby Tru by Hilton Edmonton Windermere
Lobby 2 Tru by Hilton Edmonton Windermere

Discover More About Tru by Hilton Edmonton Windermere

Location


Staying at Tru by Hilton Edmonton Windermere is a good choice when you are visiting Alberta.

About Tru by Hilton Edmonton Windermere

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Tru by Hilton Edmonton Windermere.

The hotel’s fitness center is a must-try during your stay here.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Tru by Hilton Edmonton Windermere is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Tru by Hilton Edmonton Windermere is the right place to stay.

All facilities in Tru by Hilton Edmonton Windermere

Swimming Pool Tru by Hilton Edmonton Windermere
Swimming Pool
Lobby Tru by Hilton Edmonton Windermere
Lobby
Exterior Tru by Hilton Edmonton Windermere
Exterior
Others Tru by Hilton Edmonton Windermere
Others
Restaurant Tru by Hilton Edmonton Windermere
Restaurant

Public Facilities

  • Elevator
  • Parking
  • Room service

Things to Do

  • Fitness center
  • Health club

General

  • AC
  • Swimming pool

Accessibilty

  • Accessibility equipment
  • Accessible parking

Food and Drinks

  • Breakfast

Connectivity

  • WiFi (surcharge)

Hotel Services

  • 24-hour Receptionist

In-room Facilities

  • TV

Sports and Recreations

  • Golf

Accommodation Policy & General Information in Tru by Hilton Edmonton Windermere

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tru by Hilton Edmonton Windermere
90
Number of floors in Tru by Hilton Edmonton Windermere
4
Another facilities in Tru by Hilton Edmonton Windermere
Room service, Fitness center, Health club, Swimming pool, Accessibility equipment

Frequently asked question in Tru by Hilton Edmonton Windermere

What are available facilities at Tru by Hilton Edmonton Windermere?
There are top facilites at Tru by Hilton Edmonton Windermere such as AC, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tru by Hilton Edmonton Windermere?
The standard check-in time at Tru by Hilton Edmonton Windermere is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Tru by Hilton Edmonton Windermere provide breakfast?
Yes, Tru by Hilton Edmonton Windermere provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tru by Hilton Edmonton Windermere?
Tru by Hilton Edmonton Windermere is a 3.0-star hotel.
How many floors does Tru by Hilton Edmonton Windermere have?
Tru by Hilton Edmonton Windermere has 4 floors.
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More Reviews from Other Guests in Tru by Hilton Edmonton Windermere

8,4
Very Good
From 1.452 reviews
Cleanliness

8,8

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tru by Hilton Edmonton Windermere

Number of reviews per page
20
40
Top reviews
Doug
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a reasonably priced and reasonably appointed hotel. Very clean. Great staff. I would not call it fancy but it had everything we needed. And it was in a location in south west Edmonton that was ideal right off the Anthony Henday. Our friends, the west Edmonton Mall and the airport were all easily accessible.
Scott
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great front desk staff. Very helpful. Extremely cheap and uncomfortable bed and setup. The cheapest of sheets and pillows
Lily
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Free parking and comp breakfast is a bonus. I observed two breakfast undertakings and were most impressed with the staff on duty. The 2 ladies kept up with replenishing breakfast items, quickly cleared and cleaned vacant tables, kept the bench cushions decor intact, and refilled the coffee station in a timely manner. If I may ask, please reward both with a bonus for their dedication, efficiency and jobs well done. My one recommendation is let guests know about having to telephone for “make up room” service. Being unaware, we were surprised when our room wasn’t done upon return during the day. No big deal, we retrieved fresh towels from the front desk. We totally loved and appreciated the 24 hours coffee centre. The open pool table was an added touch. The only drawback was kids taking over and monopolizing the table throughout the day and night. Perhaps a sign could be posted regarding fairness and consideration for other hotel guests. Another plus is the public microwave for guests use, to which we took full advantage of. Thank you for our comfortable stay. Will definitely be back. 10/10.
Read More
kristina m
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay! Breakfast was good.
Alice
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room with king bed was extra large Liked the modern look!!
Tammy Lynn
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Sharon
icon-
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small rooms but overall very clean.
Yousuf
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, easy parking
Ga Yin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very clean and feel welcome at the reception. Thankful for the breakfast,
Frank
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

it was really clean room and staff was awesome, I just wished it didn't have that much perfume in the lobby, Scent Free need to be carried out in the Lobby
Donna
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff there are wonderful. Very helpful, friendly and accommodating!
Caley
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Liked the tranquil room, bed was relatively comfortable. Hotel was lovely, and a few mins away from lots of restaurants and shopping. Only downfall is the breakfast was terrible (hot food was gross) and pool needed cleaning.
Greta
icon-with Children
with Children
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Highly recommend avoiding this hotel. I booked thru Expedia, and accidentally booked for 2 nights. Prepaid to make it easy at checkin. Nothing showing on my Expedia booking that I am unable to cancel. Realized 4 days before our stay that I booked 2 nights instead of one and reached out to the hotel. No response. Followed up for 4 days every day with no response from the hotel. Received a response on the day of check in that they could no longer refund for the extra day. When I asked to check in early, I was charged another $35 plus tax, which that is what it is, however avoiding responding to me so that they don’t need to refund me for the extra night is unacceptable. When speaking to front desk, they were rude, threatening, condescending and unwilling to help. Requesting management to reach out and help sort out this issue. After processing how front desk spoke to me, we are feeling uneasy and unsafe and have moved hotels. Being safe in a hotel especially when u have my children with me is top priority.
Read More
E
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I arrived at 7:30 PM exhausted—front desk staff were great, no complaints there. The hotel is brand new (and very much still in a construction zone), but the real surprise was the youth soccer team treating the lobby like a FIFA training facility—balls flying into glass doors, windows, lights… chaos. The room? Built with what felt like tissue paper. I heard everything—cars, hallway chats, neighboring rooms. Special shoutout to Michelle and her husband—I was fully invested in your evening. Earplugs were not optional. No Wi-Fi anywhere. The Peloton wasn’t assembled. Breakfast was loud, messy, and completely overrun by kids. Also no non-dairy milk, which hits harder when you’re running on zero sleep. Room details: parking lot lights beam straight in, blinds don’t fully close, and the shower/fixtures suggest this place was built in a hurry. Overall: I kind of slept, heard everything, and paid $200 for the experience.
Read More
Patrick
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’ve been staying there 3 times now and I wish the could update their pillows
Ruth
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean and the staff were very pleasant.
Krysta
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was great. I was really impressed by the gym. Great variety of useful equipment to get a good workout in. Breakfast had great options too
Robert
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly staff and excellent facilities - like the breakfast and parking and clean room.
Chao
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The soundproofing of the hotel could be improved. On the first night, I was woken up in the middle of the night by children running and playing in the hallway. However, the following nights were very quiet, and I was able to sleep well. Overall, it was still a good stay. I would suggest that the front desk consider providing earplugs for guests to improve their experience.
Read More
Jennifer
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Over all experience was great. Room was a bit small but hardly a problem. Easy to access west Ed mall.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Tru by Hilton Edmonton Windermere

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 1.452 reviews
Cleanliness

8,8

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tru by Hilton Edmonton Windermere

Number of reviews per page
20
40
Top reviews
Doug
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a reasonably priced and reasonably appointed hotel. Very clean. Great staff. I would not call it fancy but it had everything we needed. And it was in a location in south west Edmonton that was ideal right off the Anthony Henday. Our friends, the west Edmonton Mall and the airport were all easily accessible.
Scott
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great front desk staff. Very helpful. Extremely cheap and uncomfortable bed and setup. The cheapest of sheets and pillows
Lily
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Free parking and comp breakfast is a bonus. I observed two breakfast undertakings and were most impressed with the staff on duty. The 2 ladies kept up with replenishing breakfast items, quickly cleared and cleaned vacant tables, kept the bench cushions decor intact, and refilled the coffee station in a timely manner. If I may ask, please reward both with a bonus for their dedication, efficiency and jobs well done. My one recommendation is let guests know about having to telephone for “make up room” service. Being unaware, we were surprised when our room wasn’t done upon return during the day. No big deal, we retrieved fresh towels from the front desk. We totally loved and appreciated the 24 hours coffee centre. The open pool table was an added touch. The only drawback was kids taking over and monopolizing the table throughout the day and night. Perhaps a sign could be posted regarding fairness and consideration for other hotel guests. Another plus is the public microwave for guests use, to which we took full advantage of. Thank you for our comfortable stay. Will definitely be back. 10/10.
Read More
kristina m
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great stay! Breakfast was good.
Alice
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room with king bed was extra large Liked the modern look!!
Tammy Lynn
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Sharon
icon-
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Small rooms but overall very clean.
Yousuf
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, easy parking
Ga Yin
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

very clean and feel welcome at the reception. Thankful for the breakfast,
Frank
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

it was really clean room and staff was awesome, I just wished it didn't have that much perfume in the lobby, Scent Free need to be carried out in the Lobby
Donna
icon-with Friends
with Friends
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff there are wonderful. Very helpful, friendly and accommodating!
Caley
icon-with Partner
with Partner
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Liked the tranquil room, bed was relatively comfortable. Hotel was lovely, and a few mins away from lots of restaurants and shopping. Only downfall is the breakfast was terrible (hot food was gross) and pool needed cleaning.
Greta
icon-with Children
with Children
2,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Highly recommend avoiding this hotel. I booked thru Expedia, and accidentally booked for 2 nights. Prepaid to make it easy at checkin. Nothing showing on my Expedia booking that I am unable to cancel. Realized 4 days before our stay that I booked 2 nights instead of one and reached out to the hotel. No response. Followed up for 4 days every day with no response from the hotel. Received a response on the day of check in that they could no longer refund for the extra day. When I asked to check in early, I was charged another $35 plus tax, which that is what it is, however avoiding responding to me so that they don’t need to refund me for the extra night is unacceptable. When speaking to front desk, they were rude, threatening, condescending and unwilling to help. Requesting management to reach out and help sort out this issue. After processing how front desk spoke to me, we are feeling uneasy and unsafe and have moved hotels. Being safe in a hotel especially when u have my children with me is top priority.
Read More
E
4,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I arrived at 7:30 PM exhausted—front desk staff were great, no complaints there. The hotel is brand new (and very much still in a construction zone), but the real surprise was the youth soccer team treating the lobby like a FIFA training facility—balls flying into glass doors, windows, lights… chaos. The room? Built with what felt like tissue paper. I heard everything—cars, hallway chats, neighboring rooms. Special shoutout to Michelle and her husband—I was fully invested in your evening. Earplugs were not optional. No Wi-Fi anywhere. The Peloton wasn’t assembled. Breakfast was loud, messy, and completely overrun by kids. Also no non-dairy milk, which hits harder when you’re running on zero sleep. Room details: parking lot lights beam straight in, blinds don’t fully close, and the shower/fixtures suggest this place was built in a hurry. Overall: I kind of slept, heard everything, and paid $200 for the experience.
Read More
Patrick
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I’ve been staying there 3 times now and I wish the could update their pillows
Ruth
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was clean and the staff were very pleasant.
Krysta
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel was great. I was really impressed by the gym. Great variety of useful equipment to get a good workout in. Breakfast had great options too
Robert
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very friendly staff and excellent facilities - like the breakfast and parking and clean room.
Chao
icon-with Partner
with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The soundproofing of the hotel could be improved. On the first night, I was woken up in the middle of the night by children running and playing in the hallway. However, the following nights were very quiet, and I was able to sleep well. Overall, it was still a good stay. I would suggest that the front desk consider providing earplugs for guests to improve their experience.
Read More
Jennifer
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Over all experience was great. Room was a bit small but hardly a problem. Easy to access west Ed mall.
Number of reviews per page
20
40