NH Ciudad de Santiago

Hotels
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8,4
/10
Very Good
1.002 reviews

What Guests Say About Their Stay

Sandra

10,0
/ 10
Huge rooms, very clean, excellent location. Staff is both, professional and friendly. The only downside was the restaurant food. So if you’re able to eat outside you will be better off! - I had no option cause I had to stay at the hotel must part of the day. Chile’s hospitality is amazing!

Mia

10,0
/ 10
Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible

Michel

10,0
/ 10
On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.
In the Area
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Avda. Condell, 40, Providencia, Santiago, Región Metropolitana de Santiago, Chile, 11100

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
NH Ciudad de Santiago is a hotel is located at Providencia. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NH Ciudad de Santiago

Avda. Condell, 40, Providencia, Santiago, Región Metropolitana de Santiago, Chile, 11100
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Lobby NH Ciudad de Santiago
Lobby 2 NH Ciudad de Santiago

Discover More About NH Ciudad de Santiago

General
In Santiago (Providencia)

Location
With a stay at NH Ciudad de Santiago, you'll be centrally located in Santiago, a 5-minute drive from Costanera Center and 5 minutes from Plaza de Armas. This luxury hotel is 5 mi (8.1 km) from Parque Arauco Mall and 0.6 mi (1 km) from Arturo Lopez Perez Foundation.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Clinica Santa Maria - 0.5 km / 0.3 mi
Plaza Baquedano - 0.7 km / 0.5 mi
Forest Park - 0.8 km / 0.5 mi
Patio Bellavista - 0.9 km / 0.5 mi
Teatro Universidad de Chile - 0.9 km / 0.5 mi
Arturo Lopez Perez Foundation - 1 km / 0.6 mi
Gabriela Mistral Cultural Center - 1.2 km / 0.7 mi
Nescafé Theater of The Arts - 1.2 km / 0.8 mi
La Chascona - 1.3 km / 0.8 mi
Lastarria District - 1.4 km / 0.9 mi
Parque Metropolitano de Santiago - 1.4 km / 0.9 mi
Medical Center Hospital Worker - 1.5 km / 0.9 mi
Pontifical Catholic University of Chile - 1.6 km / 1 mi
Sernatur - 1.6 km / 1 mi
Palacio de Bellas Artes - 1.6 km / 1 mi

The preferred airport for NH Ciudad de Santiago is Santiago Intl. Airport (SCL) - 19.9 km / 12.4 mi

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a television in a common area, and a banquet hall. Guests can get around on the shuttle (surcharge), which operates within 100 km.

Business Facilities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 122 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in NH Ciudad de Santiago

Entertainment Facility NH Ciudad de Santiago
Entertainment Facility
Functional Hall NH Ciudad de Santiago
Functional Hall
Lobby NH Ciudad de Santiago
Lobby
Accommodation Services NH Ciudad de Santiago
Accommodation Services
Exterior NH Ciudad de Santiago
Exterior

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Business center

Transportation

  • Shopping center shuttle (surcharge)
  • Area shuttle with surcharge

Things to Do

  • Outdoor facilities
  • TV lounge

Connectivity

  • LAN Internet
  • Free WiFi

General

  • Banquet
  • Parking

Accessibilty

  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in NH Ciudad de Santiago

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Guests planning to check in with a pet must provide the pet's health certificate at check-in.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Ciudad de Santiago
122
Number of floors in NH Ciudad de Santiago
14
Another facilities in NH Ciudad de Santiago
Laundry service, Newspaper in lobby, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in NH Ciudad de Santiago

What are available facilities at NH Ciudad de Santiago?
There are top facilites at NH Ciudad de Santiago such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at NH Ciudad de Santiago?
The standard check-in time at NH Ciudad de Santiago is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NH Ciudad de Santiago provide breakfast?
Yes, NH Ciudad de Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of NH Ciudad de Santiago?
NH Ciudad de Santiago is a 4.5-star hotel.
How many floors does NH Ciudad de Santiago have?
NH Ciudad de Santiago has 14 floors.
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More Reviews from Other Guests in NH Ciudad de Santiago

8,4
Very Good
From 1.002 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,0

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santiago

Number of reviews per page
20
40
Top reviews
Joshua
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed at NH Ciudad de Santiago and unfortunately the experience was disappointing. The main issue was the consistently poor customer service from reception staff, who often appeared uninterested and unhelpful. We also experienced maintenance issues on arrival, including a heater that was not working and required attention from maintenance. On our second day, our room was not serviced or cleaned, which meant basic items such as coffee pods were not replenished. When we later requested replacement pods, what should have been a simple request became unnecessarily difficult. None of the issues were major on their own, but together they created the impression that guest service was not a priority. The hotel has a good location and comfortable rooms, but the overall level of hospitality did not match the price paid.
Read More
Victor
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not have enough help with luggage. boxed breakfast for early birds was very poor and limited
Rachel
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, exceptional value for money. Lovely staff. Only boggle was having to pay for extra coffee pods for the room which was a little disappointing
LUIS EDUARDO GARCIA
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well located. Breakfast included was ok, the same everyday. It was a clean well located property.
Sandra
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Huge rooms, very clean, excellent location. Staff is both, professional and friendly. The only downside was the restaurant food. So if you’re able to eat outside you will be better off! - I had no option cause I had to stay at the hotel must part of the day. Chile’s hospitality is amazing!
Mia
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible
Tariq
icon-with Children
with Children
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Inattentive staff and front desk staff not willing to accommodate us with simple things ruined the experience.
Alberto
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice welcome and very friendly team
Yolanda
icon-
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok
Liliana De La Luz
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed our stay, particularly the attentive service and the high quality of our room. Regarding breakfast, while the local selection was impressive, there is room for improvement in informing guests about holiday service changes. Providing me with a regular Friday schedule when I specifically asked about Good Friday hours caused us to misplan our excursion. Ensuring staff are consistently updated on holiday hours would greatly enhance the guest experience.
Read More
Cielo
icon-Family
Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean :)
Cielo
icon-Family
Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel and friendly staff. I would come back.
Michel
icon-
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.
Josselyn
icon-with Children
with Children
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend.
Read More
tung wei david
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and clean room.
James
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to everything. Highly recommend.
jeffrey
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro
Tony
icon-
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Outstanding hotel
Ondrej
icon-Family
Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect, very good standard similar like in Europe…
Laurence
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were helpfull. Location was great and the rooms were clean.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 NH Ciudad de Santiago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,4
Very Good
From 1.002 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

9,0

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Ciudad de Santiago

Number of reviews per page
20
40
Top reviews
Joshua
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Stayed at NH Ciudad de Santiago and unfortunately the experience was disappointing. The main issue was the consistently poor customer service from reception staff, who often appeared uninterested and unhelpful. We also experienced maintenance issues on arrival, including a heater that was not working and required attention from maintenance. On our second day, our room was not serviced or cleaned, which meant basic items such as coffee pods were not replenished. When we later requested replacement pods, what should have been a simple request became unnecessarily difficult. None of the issues were major on their own, but together they created the impression that guest service was not a priority. The hotel has a good location and comfortable rooms, but the overall level of hospitality did not match the price paid.
Read More
Victor
icon-with Partner
with Partner
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Did not have enough help with luggage. boxed breakfast for early birds was very poor and limited
Rachel
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great hotel, exceptional value for money. Lovely staff. Only boggle was having to pay for extra coffee pods for the room which was a little disappointing
LUIS EDUARDO GARCIA
icon-Business
Business
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Well located. Breakfast included was ok, the same everyday. It was a clean well located property.
Sandra
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Huge rooms, very clean, excellent location. Staff is both, professional and friendly. The only downside was the restaurant food. So if you’re able to eat outside you will be better off! - I had no option cause I had to stay at the hotel must part of the day. Chile’s hospitality is amazing!
Mia
icon-
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Gym had leg press and leg extension which I was pleasantly surprised at for such a small space. Also the pillows were incredible
Tariq
icon-with Children
with Children
6,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Inattentive staff and front desk staff not willing to accommodate us with simple things ruined the experience.
Alberto
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice welcome and very friendly team
Yolanda
icon-
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was ok
Liliana De La Luz
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

We enjoyed our stay, particularly the attentive service and the high quality of our room. Regarding breakfast, while the local selection was impressive, there is room for improvement in informing guests about holiday service changes. Providing me with a regular Friday schedule when I specifically asked about Good Friday hours caused us to misplan our excursion. Ensuring staff are consistently updated on holiday hours would greatly enhance the guest experience.
Read More
Cielo
icon-Family
Family
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice and clean :)
Cielo
icon-Family
Family
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice hotel and friendly staff. I would come back.
Michel
icon-
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

On a quiet side street, well located between two metro stations and within walking distance of many attractions. Excellent breakfast buffet.
Josselyn
icon-with Children
with Children
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Loved our stay at NH Santiago! The hotel in centrally located and very close to public transit . The rooms are very spacious and clean. Buffet was assorted with various foods. The only drawback was that the hotel did not have a pool although listing states it has one. It has a Jacuzzi instead which needs to be reserved but is private. Would definitely recommend.
Read More
tung wei david
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Nice and clean room.
James
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Close to everything. Highly recommend.
jeffrey
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

I only stayed for one night but well worth the money. Had a nice spacious room and close to everything by either uber or metro
Tony
icon-
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Outstanding hotel
Ondrej
icon-Family
Family
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything was perfect, very good standard similar like in Europe…
Laurence
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff were helpfull. Location was great and the rooms were clean.
Number of reviews per page
20
40