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Pullman Zhangjiajie
Hotels
8,8
/10
Very Good
222 reviews
What Guests Say About Their Stay
pichet
10,0
/ 10
We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away.
Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
Chad
10,0
/ 10
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Bilegsaikhan
10,0
/ 10
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
In the Area
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No.188 Gaoyun Road, Wulingyuan District, Wulingyuan Qu, Zhangjiajie, Hunan, China, 427400
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Pullman Zhangjiajie
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What's around Pullman Zhangjiajie
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No.188 Gaoyun Road, Wulingyuan District, Wulingyuan Qu, Zhangjiajie, Hunan, China, 427400
Discover More About Pullman Zhangjiajie
Location
Staying at Pullman Zhangjiajie is a good choice when you are visiting Wulingyuan Qu.
About Pullman Zhangjiajie
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Pullman Zhangjiajie exclusively for you.
Pullman Zhangjiajie is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Pullman Zhangjiajie.
All facilities in Pullman Zhangjiajie
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Outdoor pool
- Garden
- Health club
- Pool sun loungers
General
- Smoking area
- Banquet
- Parking
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Sports and Recreations
- Fitness center
- Billiard
Business Facilities
- Business center
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Pullman Zhangjiajie
Important Note
- Fee for buffet breakfast: approximately CNY 130 per person
- Rollaway bed fee: CNY 260.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Pullman Zhangjiajie | 456 |
Number of floors in Pullman Zhangjiajie | 7 |
Another facilities in Pullman Zhangjiajie | Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage |
Frequently asked question in Pullman Zhangjiajie
What are available facilities at Pullman Zhangjiajie?
There are top facilites at Pullman Zhangjiajie such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Pullman Zhangjiajie?
The standard check-in time at Pullman Zhangjiajie is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Pullman Zhangjiajie provide breakfast?
Yes, Pullman Zhangjiajie provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Pullman Zhangjiajie
Traveloka (17)
Other sources (205)
8,8
Very Good
From 205 reviews
Cleanliness
9,0
Room Comfort
9,0
Location
9,2
Service and Facilites
8,6
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Traveler Reviews Pullman Zhangjiajie
Number of reviews per page
20
40
Top reviews
pichet
Friends and Family
10,0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away.
Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter.
Read More
Alfredo
Leisure
10,0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Excellent location. Friendly staff
Verified traveler
Friends and Family
8,0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Great stay at Pullman would highly reccomend staying in not just this hotel but in this area (Wulingyuan) if ur looking to go to the Avatar Mountains as it was only a 3min drive to the cable car station costing 70p. Eating was was quite expensive... we ordered two mains one starter and an alcoholic drink which came up to £58. Staff are really friendly. Breakfast was in a massive hall in next to Lobby which had a rotating buffet everyday and a western + very chinese option, the hall had carpeting instead of normal flooring which was a bit off putting as it had many stains but was still worth it as it was the best breakfast u were going to get.
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Hai-Ying
Leisure Family
8,0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Nice and confortable stay. Greater location.
Soentono
Leisure Family
10,0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
The staff are also friendly and helpful
Chad
Leisure with Partner
10,0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
This is a very nice hotel with a great breakfast buffet, but it’s best feature is its location, within walking distance of the East Entrance of the Zhangjiajie Forest Park.
Verified traveler
Friends and Family
6,0
/10
Reviewed 69 week(s) ago
Hotels.com verified review
Location to park is good - 20 minute walk to the gate. However hotel is old and tired and needs updating and refurbishing. Restaurant menu is very limited and food w a s mediocre and a little oily. Breakfast is not very good - plenty of choice but if a poor quality.
Bilegsaikhan
10,0
/10
Reviewed 95 week(s) ago
Expedia Group verified review
I think Zhangjiajie Pullman resort is the most conveniently located resort in Wulingyuan village
Trevor
6,0
/10
Reviewed 200 week(s) ago
Hotels.com verified review
Tired hotel held together by some great service, Bob is an absolute star and some others try very hard. Cost cutting measures were reflected in the lack of a club lounge, non existent pool boy, poor quality food and poorly maintained facilities. Hopefully an upturn in visitors will lead to some reinvestment and a pay rise for Bob and we will get to see the old dame less lame.
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Ryan
Friends and Family
4,0
/10
Reviewed 250 week(s) ago
Hotels.com verified review
We got food poisoning from the hotel food. Room was small and not very clean. The ac was turned off so we had to open windows and get bitten by bugs all night. Terrible experience in a beautiful place!
Christopher
Friends and Family
10,0
/10
Reviewed 258 week(s) ago
Hotels.com verified review
It’s a nice hotel, past it’s prime for sure, but for the price your paying it’s still great. The room was large, clean and comfortable.
Hotel staff could have been more helpful, I guess they can’t all speak English so a lot of the time they would keep their head down at reception or allow several Chinese customers to push in front of me as they do.
Management could speak English and were always helpful. But please inform your staff to at least acknowledge customers and ask them to wait a moment.
Pool area was pretty, but there were no towels available and the changing rooms weren’t great.
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eko
Friends and Family
10,0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
the hotel is amazing. All is perfect except there is trouble in the first night that somebody drunk n smoking outside my room. The smoke is going inside my room
Victoria
Friends and Family
8,0
/10
Reviewed 291 week(s) ago
Hotels.com verified review
Good location, nice staff, good breakfast
Omair
8,0
/10
Reviewed 300 week(s) ago
Hotels.com verified review
Good location, friendly staff, nice breakfast and room size was good.
ALAN
10,0
/10
Reviewed 302 week(s) ago
Hotels.com verified review
We a family of 3 including a young child stayed this hotel for 3 nights last week. The bed is very impressive 2.7m wide which suit us very well. The front services are very helpful. The breakfast is considered to be quite good comparing with many other hotels in China especially the varieties and taste of breads. Location wise it is just 10 minutes walking away to bus terminal and hotel provide shuttle service to the entrance of ZJJ National Forest Park in the morning. Though the building is a bit old and the bed is a bit soft (to my standard), I highly recommend recommend this hotel.
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Stephen
6,0
/10
Reviewed 314 week(s) ago
Hotels.com verified review
The Bob staff person was helpful. Everyone else there is useless. Smoking everywhere, needs renovation.
Samuel
8,0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
The hotel is in a great location, easy walking distance into Wulingyuan and easy access to Zhangjiajie national park and Tianmen mountain. We visited both and they were well worth it.
The staff were helpful, although it was disappointing that our room was not ready on arrival at 3:30pm the day we checked in. However, we were able to grab a late lunch in one of the restaurants while we waited.
The pool was great, as were the massage facilities located very close by to the pool. The breakfast selection was wide and varied and so delicious.
The bed in our king room was enormous!! It is basically two queens put together and could easily have slept 5 people!! The room was always clean and the bathroom was great, with loads of amenities. The room service was also handy.
We would definitely stay here again.
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Ryo
10,0
/10
Reviewed 325 week(s) ago
Hotels.com verified review
very convenient place.
clean and comfortable, biggest bed size ever.
Verified traveler
10,0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Would thoroughly recommend this hotel. The service was excellent. The rooms spacious and well equipped. The location is superb. We enjoyed delicious food both in the lounge/restaurant and in the buffet dinner.
Verified traveler
10,0
/10
Reviewed 327 week(s) ago
Expedia Group verified review
The location is great, you get a pressure washer for a shower, rooms are big, clean, WiFi is fast, beds could be a little more padded though.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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