Playabachata

Bad

The place overall is ok. The food is awful. I want to repeat again food is horrible is not worth the staying. If you go you will remember me food is garbage. If you like rice, beans and one type of meat Pork rib that’s all and multiple that every day. Yes the will occasionally bring beef awful hard over cook. Yes you will get one type of fish that’s all folks that’s all.

The service was terrible, and the food was nasty. The workers were rude and unfriendly.

What I didn’t like was that the food didn’t have any flavor — it was always bland. My wife even left with a stomachache.

Overall stay wasn’t so bad your front desk second shift security wasn’t very pleasant to their guesses I. Recommend more training on friendliness

It was great

Staff is courteous

Habitaciones con confortables y limpias

This resort is the best in Puerto Plata. I have had the pleasure to go to many of them in the area and Playa Dorada. This one has everything i mean EVEYHING!!! Mainom is the perfect Location is 25 minutes from the POP Airport 35 Minutes to Santiago 45 to Las Vegas 30 minutes to Luperon. The resort is super clean and very very safe. the beach is shared with Senator Resort. sunrises and sunsets are a MUST DO!!! From Friday to Sunday it get packed with locals and that's is the best part of the trip. you get to share and meet couples and family also with loud kids LOL from the country and it feels good to be around your Dominican Brothers & Sisters. The Food is amazing fresh all day and delicious and the staff makes you feel at home. Dulce Rosario Ramon Eduardo Batista Gabriela and the ladies that makes the shakes are the best!!!. I have gone every 4 months in the past 3 years and i love this place . my son learned how to walk and run in this resort thanks you Playa Bachata you are the best. "Playa Bachata es mi segunda casa"

Es pésimo todo salí antes de mi hora no me gustó 😡

We arrived a couple of hours before check-in and were turned away at the main gate. No other hotel that we have visited in the past has done that. Once we were allowed to check in, it became a hard sell to get us to upgrade to the VIP Senator portion of the resort. Rooms were outdated and while the cleaning staff did their best, the roaches still thrived. Weekends are crowded and there are long lines at the buffet. Flies abound the dining area is all open so this can't be avoided.They claim six restaurants but only two are avilable unless you upgrade to VIP at the Senator. No wi-fi in the rooms, only in the main lobby and spotty at best. We did not even attempt to go into the pool... The only saving grace was the beach but even that could do with a little better maintenace. Rent or buy something that can rake the seaweeds away from the sand. Shelf liquor not of good quality. they were generic bottles with no name brands. My advice is to either renovate or shut down the old part of the resort. Maybe just concentrate on the Senator. It looks nice from the outside but I couldn't speak to its service and dining since we weren't allowed in the other 4 restaurants. Not recommended.

El aire estuve excelente y las atenciones muy buena

Totally not worth the $304 I payed!! If I could give a 0 stars I would! Too much noise late at night. Food was absolutely disgusting!! Drinks have to be bought and were not worth the price. Staff and people holding the bread with their bare hands. Kitchen utensils were dirty. This place should either be shut down, renovated and hire staff with a sense of hospitality. Room was dirty, toilet was yellow and dirty, bathtub smell disgusting and whole room could benefit from a good renovation since everything is outdated.

My only issue was the shower head falling off. The staff did a great job of taking care of the issue promptly. Excellent customer service

Wouldn't stay

Everything was beautiful

The AC was nto enough to keep the room cool. The room was very clean. Great servicing cleaning. Not many options for different meals and the light should not go at the property

Los tragos tienen que mejorar la calidad y un poco la atencion alas personas drinks need to be better

After reading negative reviews we were worry But, we were actually blown away in how beautiful this hotel was. Front desk staff Yandra was amazing!, hotel personnel in general were very accommodating and pleasing. Buffet staff Ramon and Moises were amazingly accommodating and making sure we had everything we needed. Fabio at the pool bar we'd nicknamed him"papà" very pleasant and kind always had our cups full. Hotel rooms very amazing comfortable and super clean. Great air-conditioning. Room cleaning services was awesome always left a nice decore in our bed and curtains. His hotel has a partner Senator which is lovely as well.

Food was the same and horrible the bathroom you can use it because it was not going down after you use it.