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Best Western Abbots Barton Hotel

Hotels
Finding rooms for you...
8,4
/10
Very Good
1.006 reviews

What Guests Say About Their Stay

Nicola

10,0
/ 10
Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.

Mr R J

10,0
/ 10
The room was very clean, and had been recently updated. The staff were really welcoming and friendly, and it was great to be able to take our dog with us too. A bed and water bowl was provided by the hotel for him. The only constructive criticism would be that the room would benefit from a light above the mirror. We wouldn't hesitate to stay again or recommend this hotel.

Chris

10,0
/ 10
Great location: very quiet but only 10 minute walk into town. Staff could not have been more helpful!
In the Area
See Map
36 New Dover Road, City of Canterbury, Kent, England, CT1 3DU

Main Facilities

Read More
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Best Western Abbots Barton Hotel is a good choice when you are visiting City of Canterbury. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Abbots Barton Hotel

36 New Dover Road, City of Canterbury, Kent, England, CT1 3DU
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Lobby Best Western Abbots Barton Hotel
Exterior 2 Best Western Abbots Barton Hotel

Discover More About Best Western Abbots Barton Hotel

General


Near Canterbury Cathedral

Location


A stay at Best Western Abbots Barton Hotel places you in the heart of Canterbury, within a 5-minute drive of Canterbury Christ Church University and Westgate Gardens. This hotel is 0.7 mi (1.2 km) from Canterbury Cathedral and 2 mi (3.3 km) from Marlowe Theatre.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

St. Lawrence Ground - 0.8 km / 0.5 mi
Canterbury Christ Church University - 0.8 km / 0.5 mi
St. Augustine's Abbey - 0.8 km / 0.5 mi
St. Martin's Church - 0.9 km / 0.6 mi
Lady Wootton's Green - 1.1 km / 0.7 mi
St. Thomas' Catholic Church - 1.1 km / 0.7 mi
Canterbury Roman Museum - 1.3 km / 0.8 mi
Weaver's House - 1.3 km / 0.8 mi
Dane John Gardens - 1.4 km / 0.9 mi
Canterbury Cathedral - 1.4 km / 0.9 mi
Marlowe Theatre - 1.4 km / 0.9 mi
Sidney Cooper Gallery - 1.5 km / 0.9 mi
Westgate Gardens and Towers - 1.6 km / 1 mi
Westgate Gardens - 1.6 km / 1 mi
St. Dunstan's Church - 2 km / 1.2 mi

The nearest airports are:
London (SEN-Southend) - 117.2 km / 72.9 mi
Gatwick Airport (LGW) - 110.4 km / 68.6 mi

The preferred airport for Best Western Abbots Barton Hotel is Gatwick Airport (LGW).

Facilities


Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, wedding services, and a fireplace in the lobby.

Business Facilities


Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Canterbury? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Dining


Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Rooms


Stay in one of 43 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Best Western Abbots Barton Hotel

Bar, Cafe and Lounge Best Western Abbots Barton Hotel
Bar, Cafe and Lounge
Functional Hall Best Western Abbots Barton Hotel
Functional Hall
Lobby Best Western Abbots Barton Hotel
Lobby
Accommodation Services Best Western Abbots Barton Hotel
Accommodation Services
Exterior Best Western Abbots Barton Hotel
Exterior

Hotel Services

  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • TV lounge
  • Garden

Business Facilities

  • Conference rooms
  • Computer station

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Best Western Abbots Barton Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
  • Mobile payment options include: Google Pay and Apple Pay
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Abbots Barton Hotel
43
Number of floors in Best Western Abbots Barton Hotel
3
Another facilities in Best Western Abbots Barton Hotel
Express check-in, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Best Western Abbots Barton Hotel

What are available facilities at Best Western Abbots Barton Hotel?
There are top facilites at Best Western Abbots Barton Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Abbots Barton Hotel?
The standard check-in time at Best Western Abbots Barton Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Best Western Abbots Barton Hotel provide breakfast?
Yes, Best Western Abbots Barton Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Abbots Barton Hotel?
Best Western Abbots Barton Hotel is a 3.0-star hotel.
How many floors does Best Western Abbots Barton Hotel have?
Best Western Abbots Barton Hotel has 3 floors.
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More Reviews from Other Guests in Best Western Abbots Barton Hotel

Overall Ratings & Reviews Best Western Abbots Barton Hotel

Other sources (1.006)
8,4
Very Good
From 1.006 reviews
Cleanliness

9,0

Room Comfort

8,4

Location

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Abbots Barton Hotel

Number of reviews per page
20
40
Top reviews
Adrian
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful
Ellen
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC.
Read More
Gerard
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing work at the main restaurant. We had been told about the work through an email message from the property after we had reserved. There is a bar but little knowledge as to how to make even basic cocktails. The breakfast buffet was good with a good choice of food, the coffee machine needed to be thoroughly repaired or changed, it did not percolate efficiently for americanos or expressos.
Read More
Alan
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
John
icon-
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms
Patrick
icon-
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning.
George
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed..
Read More
Nicola
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.
Catherine
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had been upgraded and my room was very comfortable and spacious.
Wendy
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel room was lovely - had everything we needed. Not great that we were put in a room directly above maintenance work - very loud banging at 8am on the first day. Reception staff unable to book u
Angela
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in. Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice. Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee. Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member. Plus point was free parking and only 10 minute walk into town. Would maybe go back when renovations completed.
Read More
Helen
icon-
4,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress.
Read More
Howard
icon-with Friends
with Friends
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury.
Read More
Andrew
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean comfortable room. Excellent location for walking into the city. The young woman working the bar, and covering reception, was exceptional in customer care.
Rachel
icon-with Partner
with Partner
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again.
Read More
Kendal
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not the greatest hotel. Paper thin walls, the double bed seemed extra small, terrible pillows, the shower didn’t drain & the temperature was very difficult to manage.
Samuel Alun
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel, good location and an excellent breakfast
mazhar
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A pleasant experience overall. Mohan at the reception was very professional and helpful. Other staff were also very accomodating and helpful. Breakfast was decent the lady was very efficient and friendly. Hotel itself was in a good location with a private car park.
Stephen
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean Maybe a bit too warm though
Mr R J
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was very clean, and had been recently updated. The staff were really welcoming and friendly, and it was great to be able to take our dog with us too. A bed and water bowl was provided by the hotel for him. The only constructive criticism would be that the room would benefit from a light above the mirror. We wouldn't hesitate to stay again or recommend this hotel.
Read More
Number of reviews per page
20
40

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Exterior 4 Best Western Abbots Barton Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Best Western Abbots Barton Hotel

Other sources (1.006)
8,4
Very Good
From 1.006 reviews
Cleanliness

9,0

Room Comfort

8,4

Location

8,8

Service and Facilites

8,8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Abbots Barton Hotel

Number of reviews per page
20
40
Top reviews
Adrian
6,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was ok. * Could have been cleaner (cobwebs on the light shades) * No bottled water in the room. * Only two teabags / no biscuits (like other hotels) Breakfast was ok * Buffet service - limited selection / machine coffee Desk staff - friendly and helpful
Ellen
icon-with Partner
with Partner
4,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

When we checked in the Climate Control was not working correctly and the staff moved us to a new room. The problem was that the room had no climate control either and it was absolutely freezing in the room. The hotel staff was nice and admitted they were having problems with climate control system and said it would be fixed on Monday which is was not. The grout around the tile in the bathroom was missing and the shower hose separated from the shower head. The hotel did repair the shower on the Monday, however, Monday, it happened again. The hotel was a nice property but just need a little extra TLC.
Read More
Gerard
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The overall property is in need of care. It is a very interesting, almost grand building but it needs refurbishing and better maintenance. The staff was welcoming and tried to be helpful (see below) We had reserved a room with air conditioning. It did not work. We were told that the system would be replaced by the summer! We asked for a fan, we were given a small broken clip fan, we made it work somehow. The food at the temporary restaurant was limited in choice and quality because of ongoing work at the main restaurant. We had been told about the work through an email message from the property after we had reserved. There is a bar but little knowledge as to how to make even basic cocktails. The breakfast buffet was good with a good choice of food, the coffee machine needed to be thoroughly repaired or changed, it did not percolate efficiently for americanos or expressos.
Read More
Alan
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good
John
icon-
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Friendly staff, clean rooms
Patrick
icon-
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The floor above creaked terribly. I was on the second floor. Very noisy from about 11pm to midnight and again for half an jour in the morning.
George
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, going through a refurbishment, so quite noisy early morning, unfortunately we had an issue with the heating system in the room, they did provide an electric heater but we didn’t use….everything seemed nice and clean but there were tea marks on the carpet next to the bin, the duvet didn’t fit the cover, it was too long head to toe but too small from left to right, I just think whoever made the bed, didn’t fit the duvet to the cover properly…..the staff seemed pleasant enough, not to much interaction…I would recommend but after the refurbishment was completed..
Read More
Nicola
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel is lovely, our suite was very comfortable and decorated lovely. The staff were very helpful and polite.
Catherine
icon-
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I had been upgraded and my room was very comfortable and spacious.
Wendy
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Hotel room was lovely - had everything we needed. Not great that we were put in a room directly above maintenance work - very loud banging at 8am on the first day. Reception staff unable to book u
Angela
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel was very quiet as it was a Sunday - it is also currently being renovated - I wasn’t offered a refurbished room until I asked specifically if any were available after I had already checked in. Old room was very dated, had a creaky floor, tap dripping and whistling extractor fan in bathroom. I’m not sure if the newer room we had was same grade as much smaller room size and double rather than king size bed. Decor much better and bathroom nice. Breakfast buffet was poor, my partner gave the full English 3/10 - quite a small portion served. machine coffee like dishwater - not proper filter coffee. Service was good but there were less than 10 people dining so not sure how it would be on a busy day with one staff member. Plus point was free parking and only 10 minute walk into town. Would maybe go back when renovations completed.
Read More
Helen
icon-
4,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Toilet had to pump handle to get it to flush, sink didn't drain quickly so obviously blocked . Should have been picked up by anyone cleaning the room. 1 plug socket and no where near bed. coffee machine at breakfast constantly needed maintainance by staff - saying needed cleaning so didn't enjoy coffee knowing that. hopefully all these issues will be resolved after the upgrade - didnt bother the staff on sunday as had to get to work and upgrade already in progress.
Read More
Howard
icon-with Friends
with Friends
4,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Restaurant was closed but we were assured a full menu would be served in the renovated bar. Only fish and chips, hamburgers, curry, no beer (only Peroni!!) and the bar was empty and soulless. Not how we imagined our celebration with friends would be We complained but the General Manager was only contactable by email. He still has not replied. The hotel is not nearly as grand and welcoming as advertised. There are better places to stay in Canterbury.
Read More
Andrew
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean comfortable room. Excellent location for walking into the city. The young woman working the bar, and covering reception, was exceptional in customer care.
Rachel
icon-with Partner
with Partner
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again.
Read More
Kendal
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not the greatest hotel. Paper thin walls, the double bed seemed extra small, terrible pillows, the shower didn’t drain & the temperature was very difficult to manage.
Samuel Alun
icon-with Partner
with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice hotel, good location and an excellent breakfast
mazhar
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A pleasant experience overall. Mohan at the reception was very professional and helpful. Other staff were also very accomodating and helpful. Breakfast was decent the lady was very efficient and friendly. Hotel itself was in a good location with a private car park.
Stephen
icon-with Partner
with Partner
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Room was clean Maybe a bit too warm though
Mr R J
icon-with Partner
with Partner
10,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The room was very clean, and had been recently updated. The staff were really welcoming and friendly, and it was great to be able to take our dog with us too. A bed and water bowl was provided by the hotel for him. The only constructive criticism would be that the room would benefit from a light above the mirror. We wouldn't hesitate to stay again or recommend this hotel.
Read More
Number of reviews per page
20
40