COMFOTEL GRN

Room

very happy n satisfied. clean, comfortable b&b with all basic things needed, and special thanks to bilal.

Overall, It was a good stay with great and quick access to the underground. The price was fair for both rooms and the beds were comfortable and nice. The fridge was very useful and the daily housekeeping charges all the sheets and towels whilst we were out. Nice aesthetics and the walls were thick (only for Room 14 though) We stayed in Room 14 & 18 and Room 14 had a locked window that meant the room was incredibly hot during the night. Room 14 the fan in the bathroom wasn’t strong so the door had to be opened which only made the room hotter and the pressure was too low and the water turned off every 5 mins in both rooms. Room 18 the automatic lights wouldn’t turn on despite asking reception to come and fix it - this would have been fine if there were any windows in the bathrooms but there wasn’t so we had to shower and use the bathroom with our phone flashlights. The setting in the shower of Room 18 wasn’t labelled correctly for hot & cold. The temperature also keeps changing being bitter cold and boiling hot with no warning. On the last night, our key cards stopped working sometime between 10am and 9:30pm so if reception wasn’t open then you wouldn’t be able to get into your room as they need to reset. Checkout was at 11am but our key cards stop working from 8am the morning of so please note that if you leaving your room after reception closes because you may not be able to get back in.

budget hotel with everything you need, clean, all amenities, nice decor. seems like they have done an upgrade. really liked the toilet too. wish you guys served breakfast

Heating in room not working, went 2 doors up the road to sister hotel/reception to advise... 2 hours later someone came to bleed radiator, did not work, 2 hours later cheap fan heater turned up. Obviously was not going to leave it on when I was out for the evening. Came back to a freezing room. put fan heater on but very noisy and cut out after 2 hours. I left at 7am having had no sleep and seriously cold... No 24/7 phone line available.

Have to wait for somebody to check it in Under stairs is difficult to access

We arrived very, very early, and were greeted by someone who was clearly asleep. They refused to let us in, said check-in wasn't until 2 pm, and literally kicked us out of the place by pushing the door on us. We returned at 2 pm, and the person at the counter was completely different and extremely friendly.

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Well decorated, clean room Friendly staff Good location Quiet

Everything is good

Good staff, called to inform me I had accidentally left my laptop in the room. Only minor complaint is the bed was very low to the ground.

Clean, staff kind

Not as comfortable as last time I stayed here. This time I had a basement room which was down some rickety broken steps that had no lighting. The door to the street was left open. There was cleaning stuff left out in the hall and a bucket collecting water leaking from the floor above, outside my room. Strong smell of some horrible scented candle presumably to try and mask the smell of weed. The bed wasn't very comfortable, but the room was fairly clean if not nicely decorated. Terrible lighting and could hear next door's TV and the tenant above stomping around.There was lots of hot water. Not as good as the last time I stayed here so probably won't come back.

A very simple and comfortable stay during my time in London. As a solo traveller, this met all my expectations and I had no problems. Very close to shops and public transport, easy to get around. Thanks for having me.

the hotel is very close to the train station and has lots of places to eat, had a great stay will defi stay again. and the value was good too

Lovely comfortable bed with crisp white sheets and good shower with plenty of hot water. Everything was perfect and my only comment would be that the walls are a little thin and I could hear residence in the next rooms but earplugs sorted that! I was very glad that there was little road noise or passing trains.

Too many rooms in the floors!

All good

Uncomfortable for taxi, you need yo walk to cross the street as the hotel is on a bus stop in a very busy street, the impossible to cross and taxi can’t stop in the street in front

The room was very small but they do let you know that. Bathroom had a musky smell but I believe that was the built in air freshener. And it’s close to the fire brigade and police station so be prepared for lots of sirens. Overall it was great. No major complaints.