What do past guests say about Harbour Heights Hotel?

Harbour Heights Hotel is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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Harbour Heights Hotel

Name: Harbour Heights Hotel
Address: 73 Haven Road, Sandbanks, Poole, England, BH13 7LW, 73 Haven Road, Sandbanks, BH13 7LW, England
Rating: 8.6

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8,6

/10

Very Good

543 reviews

What Guests Say About Their Stay

Joy

10,0

/ 10

We loved our stay here. Clean rooms. Friendly staff. Amazing view of the harbour. We would certainly return

STUART

10,0

/ 10

Fantastic place for sundowners on the patio, magnificent view over the harbour. Not so nice to carry drinks outside to table down steps, with waiters stood around doing nothing.

Susan

10,0

/ 10

Good breakfast good service Spacious room clean and comfortable we definitely visit again

In the Area

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73 Haven Road, Sandbanks, Poole, England, BH13 7LW

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Harbour Heights Hotel is located in area / city Poole. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Harbour Heights Hotel

73 Haven Road, Sandbanks, Poole, England, BH13 7LW

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Location
Harbour Heights Hotel is located in area / city Poole.

About Harbour Heights Hotel

From business event to corporate gathering, Harbour Heights Hotel provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Harbour Heights Hotel welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Have fun with various entertaining facilities for you and the whole family at Harbour Heights Hotel, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Harbour Heights Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Harbour Heights Hotel.

All facilities in Harbour Heights Hotel

Functional Hall

Common Space

Lobby

Others

Restaurant

Transportation

Limited parking

Food and Drinks

Buffet breakfast
Breakfast
Snack bar

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Coffee/tea in lobby
Elevator

Business Facilities

Meeting rooms
Conference center
Conference rooms

Hotel Services

Multilingual staff
24-hour Receptionist

Accommodation Policy & General Information in Harbour Heights Hotel

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Harbour Heights Hotel	38
Another facilities in Harbour Heights Hotel	Limited parking, Buffet breakfast, Breakfast, Snack bar, Free WiFi

Frequently asked question in Harbour Heights Hotel

What are available facilities at Harbour Heights Hotel?

There are top facilites at Harbour Heights Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Harbour Heights Hotel?

The standard check-in time at Harbour Heights Hotel is starting from From 15:00 while the latest check-out time is at Before 10:30

Does Harbour Heights Hotel provide breakfast?

Yes, Harbour Heights Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Harbour Heights Hotel?

Harbour Heights Hotel is a 4.0-star hotel.

How many rooms are available at Harbour Heights Hotel?

Harbour Heights Hotel has 38 rooms in total.

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More Reviews from Other Guests in Harbour Heights Hotel

Overall Ratings & Reviews Harbour Heights Hotel

Other sources (543)

8,6

Very Good

From 543 reviews

Cleanliness

9,2

Room Comfort

8,8

Location

9,0

Service and Facilites

8,6

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Traveler Reviews Harbour Heights Hotel

Number of reviews per page

Top reviews

Emma

with Partner

8,0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

We stayed in the old honeymoon suite by chance, as we booked a dog friendly room and on checking before travel there weren’t any available- so they allowed us this room as we’d paid ahead! Beautiful views of the sea and over the terraces of the hotel. The room itself, including the bathroom, as with most of the hotel, was very dated. The carpet was quite marked and 2 simple tub chairs were for ‘lounging’ in. Appreciated the aircon! The evening meal first 2 courses were excellent. Unfortunately we didn’t receive our desserts ordered so gave up and went to bed. There was no Sauvignon Blanc or Rose wines available (a change of bar manager that week apparently). A substitute bottle not listed was found - and we were charged £10 more than the most expensive one showing on the drinks menu ! Not what we’ve experienced anywhere else. After 2 discussions £5 reduction was given on our overall bill on checkout. Nb. Travelling with the dog means you get to have breakfast in the Loune area just aside from the main restaurant. It’s a bonus- lovely views of the sea!

Mark

with Partner

8,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location

Joy

with Partner

10,0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

We loved our stay here. Clean rooms. Friendly staff. Amazing view of the harbour. We would certainly return

Peterdorothy

10,0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

We liked everything

STUART

10,0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Fantastic place for sundowners on the patio, magnificent view over the harbour. Not so nice to carry drinks outside to table down steps, with waiters stood around doing nothing.

David

Friends and Family with Friends

6,0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Well positioned with some rooms having amazing views over the bay. Unfortunately slightly dated interior, with limited food menu, however breakfast was good.

Susan

10,0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Good breakfast good service Spacious room clean and comfortable we definitely visit again

David

with Partner

6,0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Arrival was like stepping into an episode of Fawlty Towers. Receptionist fine but he was pretty much only staff member visible

Sarah

with Partner

8,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We did enjoy our stay at Harbour Heights, although parts of the hotel feel a little tired and in need of some updating. Unfortunately, some members of staff could also benefit from further customer service training, as at times we felt more like an inconvenience than valued guests. The terrace and the view are absolutely stunning and were definitely the highlight of our stay. However, it was disappointing that guests were not allowed to have meals on the terrace, and there was no waiter service available for drinks from the bar. This felt like a missed opportunity, especially given how spectacular the setting is.

Joanne

with Partner

8,0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Amazing views over Poole! We ate dinner at the hotel as we wanted to enjoy the view. Breakfast was busy which is to be expected as I think all room rates include breakfast- they had to pause taking orders for 5/10 mins as the chef had too many orders . It would be a good idea to ask guests to book a time for breakfast in order to avoid a sudden influx at one time. Lots of stuff ran out and staff members seemed stressed. The rooms very very nice with great jet bath. Air con worked well. As it's an old hotel the floor boards above us were a bit noisy and walls were thin. But the king size bed was very comfy. Would definitely return. Dinner was lovely and the waiter was great. It would have been nice to have the option to dine outside but apparently there weren't enough staff. Great location for the beach.

Lee

with Partner

10,0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

This is an incredible place to stay especially when the sun is shining

Lucy

with Partner

8,0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

We only stayed for one night, but it was a great hotel. Everything was clean and in a good state of repair. The room was huge and had everything we needed, e.g. coffee machine, iron, TV, etc. Breakfast was pretty good, I liked the combination of ordering your main dish but being able to help yourself to cereal, fruit, pastries, drinks, etc. I had eggs royale and it was good. The only reason I can't give 5 stars is all parts of the hotel other than where we had breakfast are quite dated - nothing is damaged or looking worn out at all, it's just the style of everything. I imagine it looked incredible about 20-30 years ago.

Kevin

with Partner

8,0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Had the best meal I've had in a long time, the service was not great i had to go and get my own drink, and then got delayed and overcharged at the bar. When I returned my starter was already there. But the food and the view were amazing. Although the view was great you noticed that the window seal had a crack about 3 foot long and some of the front edge was not painted. So for a room at the price we were paying this should have been sorted. Breakfast was good but disjointed you had to do your own toast and drinks. I did not understand why you would serve just a half a mushroom? and I could have eaten another sausage, but it was very nice.

John

with Partner

6,0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Not really 4 star by its standards. If not for the amazing view this hotel could not command the prices that it does. restaurant menu very limited, staff in restaurant do not attend very promptly to tyhe tables. Decor is tired, room OK but bathroom poor.

John

Friends and Family with Friends

10,0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

When we first pulled up the hotel was not much to look at but honestly, what a lovely surprise once inside. The restaurant, the terrace overlooking Poole harbour and the rooms were all very spacious (we had 3 rooms)

Pamela

8,0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Downstairs area very inviting,staff pleasent, Bedroom cleanbut sorry to say carpet had stains on it and looked grubby , breakfast was excellent.but overall good.

CLAIRE

10,0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Fabulous room with beautiful sea views, wonderful breakfast and outside area, stunning location

Mohammed

with Partner

6,0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Lovely receptionist breakfast was expensive for what was given and the guy taking orders was rude! Room needs upgrading scratches on table musky smell.And what part of my room was nautical themed I will never know!

Henry

with Partner

10,0

/10

Reviewed 33 week(s) ago

Hotels.com verified review

Friendly welcome. Comfortable stay. Lovely breakfast. Thank you.

Bob

Leisure with Partner

6,0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Room was clean, bed comfortable, duvet a little thin. Water jets in bath needed a really good scrub…put me off taking a bath. Particular staff member in restaurant rather brusk. Walking away while we were still giving order….not exactly welcoming or skilled at dealing with guests. Breakfast quality and choice excellent. All other staff excellent. 3 stars to reflect comments above and price point.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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