ibis Styles Haydock

The staff were absolutley amazing from check in to check out!! Everyone was friendly and couldnt do enough for us!! Breakfast was excellent!!

Loud guests who had a dog were shouting and walking up and down the corridor all night. The dog was barking and made a lot of noise.

Great hotel. Good room size and convenient for my journey

Room lovely! Location ideal Customer service horrible. I had to check out of my room at right time or I’d be charged!! I needed food and ordered it as none available in hotel. The staff clearly saw me eating food and I’d informed them I be sitting in lobby till it was time to go. The manager came over to me advised me I can’t eat food I got outside the hotel I couldn’t eat here. I’m not disputing the policy I wasn’t aware, the attitude was condescending and I felt like a bold child as if she was scolding me. All other staff that I saw over the weekend were very kind and helpful. Unfortunately this has put a dampener on my stay.

Stayed for 1 night as a break when deiving from Glasgow to London. Nice hotel, good family room with extra beds for kids .. No complaints

The room was very very noisy. I thought the window was open it was that loud in there from the road and fans outside the window. Massive gap by the room door I could see through.

It was easy to get to and all the staff were friendly

Staff were friendly, facilities and accommodation as expected. The room was very hot and the radiator did not turn down fully. The food was below par.

Pros: Good location close to major motorways, with a pub, restaurant, shop and coffee shop within easy walking distance. A food menu available at the hotel. Clean rooms. Free parking. Reasonably priced. Friendly and accommodating staff. Dog friendly. Small kids play area downstairs. Meeting rooms available to hire. Quality bedding and linen. Free wifi. Hairdryer available. A window and central heating that you can adjust. Bar available downstairs. Good shower head and nice sized shower. Free body wash and shampoo. TV available. Cons: Very noisy. Lots of workers (during weekdays) and homeless people staying there who make lots of noise inside and outside the hotel during the night and in the early hours of the morning. Extremely loud noise from the staff using the fire escape stairwell doors after midnight, as these doors don't close quietly. Lots of litter e.g. beer cans, alcohol bottles and dog poo in the hotel car park. Local area feels quite unsafe to walk alone at night. No fridge or microwave available for use or hire. Sometimes our belongings were moved by cleaners. Mattresses quite hard. People stand out the front to smoke and vape despite there being a designated smoking area out the back, we didn't like taking our baby through a cloud of smoke every time we entered the hotel. Signs or staff politely letting patrons know might help reduce this. Inconsistent shower temperature fluctuating from hot to cool likely due to the type of water heater. No room service.

This hotel is very basic. The corridor on my way to my room smelt overwhelmingly of dog, it was overpowering. The bathroom in my room had cracked floor tiles and also smelt. The room butted up against the East Lancs road, which is busy throughout the day and night, so all you can hear is traffic when you are trying to rest. Do not go down for breakfast at 7am, its is a free for all with no tables, no order. Dinner, there are signs saying no need to book throughout the hotel, but you have to book and are added to a list of 15 minute time slots. Food was good and staff are nice. I felt uncomfortable my stay though. Not good for lone female travellers.

Overall we had a very good stay for two nights. Room, Staff and cleanliness were all excellent. No actual room service - but you can have food on a tray and take it to your room. Breakfasts were very good - buffet service all you can eat. Quality of food was ok (their burgers were very good and home made). Good variety of food for a 3 -star hotel. Would happily stay again.

Dog friendly and a great dog walk near hotel.(by cricket club). Staff very friendly and helpful. You can eat in or eat in pub next door. Breakfast tasty.

Love the hotel, great staff who are both friendly and helpful. Stayed there a few times now and will go back again.

Light and bright on the whole staff nice. Not overly keen on the decor if I'm honest. There needs to a policy for noise.People chattering in the corridors and outside my bedroom window in the early hours. Staff and guests need to recognise some people are trying to sleep if they are in late or departing early

The staff especially Gabby excellent friendly polite efficient and hard worker The hotel was a nice hotel but I don’t think I will be staying again due to the apparent drugs and unsavoury lady’s .

Very nice

The breakfast was extremely good, especially for a buffet style. Was very impressed. Not one to complain however I was disappointed that the room smelled of smoke, I asked at reception and was assured all rooms are non smoking however the room (and the elevator) had a deep smell of smoke. I tried to get the room changed but was told there were no spare rooms. It was room 217 if it helps.

Was a nice hotel .had a good stay staff were spot on.great service and vfm.👍

Perfect spot for our visit to Anfield

Really enjoyed visit, super friendly staff also. Room was perfect. Walk in shower also