Macdonald Burlington Hotel

Hotels
8,0
/10
Very Good
1.001 reviews

What Guests Say About Their Stay

Brian
10,0
/ 10
Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Tracey
10,0
/ 10
Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tim
10,0
/ 10
Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
In the Area
See Map
Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Macdonald Burlington Hotel is a good choice when you are visiting Birmingham City Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Macdonald Burlington Hotel

Burlington Arcade/126, Birmingham City Centre, City and Borough of Birmingham, England, B2 4JQ
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Discover More About Macdonald Burlington Hotel

Location


Staying at Macdonald Burlington Hotel is a good choice when you are visiting Birmingham City Centre.

About Macdonald Burlington Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Macdonald Burlington Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Macdonald Burlington Hotel.

All facilities in Macdonald Burlington Hotel

Others Macdonald Burlington Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Business Facilities

  • Meeting facilities
  • Business center
  • Conference center

Connectivity

  • Free WiFi

General

  • Banquet

Accommodation Policy & General Information in Macdonald Burlington Hotel

Important Note
  • Fee for full breakfast: approximately GBP 24 per person
  • Nearby parking fee: GBP 9.50 per day (328 ft away)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Macdonald Burlington Hotel
112
Number of floors in Macdonald Burlington Hotel
5
Another facilities in Macdonald Burlington Hotel
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Macdonald Burlington Hotel

What are available facilities at Macdonald Burlington Hotel?
There are top facilites at Macdonald Burlington Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Macdonald Burlington Hotel?
The standard check-in time at Macdonald Burlington Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Macdonald Burlington Hotel provide breakfast?
Yes, Macdonald Burlington Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Macdonald Burlington Hotel?
Macdonald Burlington Hotel is a 4.0-star hotel.
How many floors does Macdonald Burlington Hotel have?
Macdonald Burlington Hotel has 5 floors.
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More Reviews from Other Guests in Macdonald Burlington Hotel

8,0
Very Good
From 1.001 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
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Traveler Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Warwick
icon-Leisure
Leisure
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location but a bit dated and tured
James
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old fashioned. Room was very hot and temperature locked at 22c. Had to open windows and was opposite station so very noisy.
Brian
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Tracey
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tim
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Payton
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location & I appreciated the soft bed.
Pete
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Xiang
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Right in the middle of downtown. I booked a suite, the room is spacious.
Kamil
icon-Business
Business
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

HORRIBLE. DO NOT STAY HERE. If I could give this place zero stars, I would. This was hands down one of the worst hotel experiences I’ve ever had. The entire property is horribly outdated, smelly, and uncomfortable. The windows don’t even close properly, and while they advertise the hotel as having AC, the ancient system has been shut off for the season (in September!) while the heating blasts instead. Imagine being stuck in a stuffy, overheated room with no way to cool down. The shower dripped constantly, keeping me awake, and after pointing out problem after problem, I was moved FOUR TIMES to different rooms — yet every single one still had no working AC. The inconvenience was beyond frustrating. The only redeeming factor was the manager, who was kind, apologetic, and genuinely tried to help, but unfortunately, no amount of good service can make up for the fact that the hotel itself is in terrible condition. If you are coming to Birmingham, please do yourself a favour and DO NOT STAY HERE. You will regret it.
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Joyce
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was very convient staff friendly and polite no matter what there job was... only issue on arrival didnt book breakfast but said we could book later. Saturday night booked breakfast at 10pm on arrival back from day of cricket person wrote it down and said would add to system at breakfast on Sunday we were not on the list. Otherwise the hotel was outstanding in my view and I would return again.
Read More
DAVID
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Air Con a little noisy and the television had extremely limited channels choice.
matthew
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

2nd visit to hotel, the first was not great but this one was outstanding, the service was fantastic, the room is beautiful (some tired areas but kind of adds to the character). I had a suite and i am so glad I did, the rooms were large and had everything you need. However it was the check in experience that stands out, the 2 ladys on check in could not do enough for people. Thank you ladys.
Read More
Susan
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel in good location, friendly service and comfortable rooms. Excellent breakfast in a lovely setting. Hotel is right in city center so convenient but very noisy outside on a Saturday evening until 12am and then suddenly very quiet. Parking is not convenient and guests might be better to pick a garage closer as even with reduced rate it was expensive
Read More
Ronald
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy access from New Station train station as well as shops, pubs, retail, sight seeing and victoria square.
Chantalle
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed our 10 day stay. It is centrally located across from the train station and the mall. You can walk to most of the sites in Birmingham easily. There are some homeless people around but they are not a nuisance though it can get loud at night. The hotel is comfortable with dining options and the staff is kind and helpful. We look forward to another stay soon.
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LYNDA
6,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely hotel. Stayed numerous times. Always had a great experience. We paid extra this weekend for 1 night and we were clearly on the noisy side of the hotel. The noise from music was horrendous. We did raise this at check out and was told next time we book to ring and state we would like a quieter room! Felt like I paid extra to have no sleep. That is my only moan.
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Charlotte
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was very dated. Reception staff unhelpful on arrival due to booking with external provider. Lots of noise outside my room during the day- preachers talking about God and Donald Trump. During the evening, groups of youths gathered outside the hotel until the early hours listening to music and dancing in the street.
Steven
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Just across from the train station. Lots of restaurants in the station and in the neighborhood.
Reno
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, lovely xlassic suite, and fab location
Amanda
icon-Business
Business
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

None
Number of reviews per page
20
40

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Book Your Stay Now
Others 4 Macdonald Burlington Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,0
Very Good
From 1.001 reviews
Cleanliness

8,6

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macdonald Burlington Hotel

Number of reviews per page
20
40
Top reviews
Warwick
icon-Leisure
Leisure
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location but a bit dated and tured
James
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Old fashioned. Room was very hot and temperature locked at 22c. Had to open windows and was opposite station so very noisy.
Brian
icon-Business
Business
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great check in experience, really helpful and courteous. Spacious room, massive bed and nice shower.
Tracey
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good size room, clean, comfy bed. Breakfast was great, plenty of choice. Staff were very friendly, particularly at reception.
Tim
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent central location very close to the train station. Quiet and comfortable room. Reception staff very welcoming and helpful.
Payton
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great location & I appreciated the soft bed.
Pete
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderfully comfortable and beautiful in appearance, with simply wonderful staff!!! The Burlington is really well located, especially if you're travelling by train and arriving into New Street station, and has some of the best staff I've ever encountered in a UK hotel.
Xiang
icon-Leisure
Leisure
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Right in the middle of downtown. I booked a suite, the room is spacious.
Kamil
icon-Business
Business
2,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

HORRIBLE. DO NOT STAY HERE. If I could give this place zero stars, I would. This was hands down one of the worst hotel experiences I’ve ever had. The entire property is horribly outdated, smelly, and uncomfortable. The windows don’t even close properly, and while they advertise the hotel as having AC, the ancient system has been shut off for the season (in September!) while the heating blasts instead. Imagine being stuck in a stuffy, overheated room with no way to cool down. The shower dripped constantly, keeping me awake, and after pointing out problem after problem, I was moved FOUR TIMES to different rooms — yet every single one still had no working AC. The inconvenience was beyond frustrating. The only redeeming factor was the manager, who was kind, apologetic, and genuinely tried to help, but unfortunately, no amount of good service can make up for the fact that the hotel itself is in terrible condition. If you are coming to Birmingham, please do yourself a favour and DO NOT STAY HERE. You will regret it.
Read More
Joyce
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was very convient staff friendly and polite no matter what there job was... only issue on arrival didnt book breakfast but said we could book later. Saturday night booked breakfast at 10pm on arrival back from day of cricket person wrote it down and said would add to system at breakfast on Sunday we were not on the list. Otherwise the hotel was outstanding in my view and I would return again.
Read More
DAVID
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Air Con a little noisy and the television had extremely limited channels choice.
matthew
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

2nd visit to hotel, the first was not great but this one was outstanding, the service was fantastic, the room is beautiful (some tired areas but kind of adds to the character). I had a suite and i am so glad I did, the rooms were large and had everything you need. However it was the check in experience that stands out, the 2 ladys on check in could not do enough for people. Thank you ladys.
Read More
Susan
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Hotel in good location, friendly service and comfortable rooms. Excellent breakfast in a lovely setting. Hotel is right in city center so convenient but very noisy outside on a Saturday evening until 12am and then suddenly very quiet. Parking is not convenient and guests might be better to pick a garage closer as even with reduced rate it was expensive
Read More
Ronald
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy access from New Station train station as well as shops, pubs, retail, sight seeing and victoria square.
Chantalle
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We enjoyed our 10 day stay. It is centrally located across from the train station and the mall. You can walk to most of the sites in Birmingham easily. There are some homeless people around but they are not a nuisance though it can get loud at night. The hotel is comfortable with dining options and the staff is kind and helpful. We look forward to another stay soon.
Read More
LYNDA
6,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Lovely hotel. Stayed numerous times. Always had a great experience. We paid extra this weekend for 1 night and we were clearly on the noisy side of the hotel. The noise from music was horrendous. We did raise this at check out and was told next time we book to ring and state we would like a quieter room! Felt like I paid extra to have no sleep. That is my only moan.
Read More
Charlotte
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was very dated. Reception staff unhelpful on arrival due to booking with external provider. Lots of noise outside my room during the day- preachers talking about God and Donald Trump. During the evening, groups of youths gathered outside the hotel until the early hours listening to music and dancing in the street.
Steven
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Just across from the train station. Lots of restaurants in the station and in the neighborhood.
Reno
icon-Business and Leisure Family
Business and Leisure Family
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great hotel, lovely xlassic suite, and fab location
Amanda
icon-Business
Business
8,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

None
Number of reviews per page
20
40