Mercure Birmingham West Hotel

Hotels
8,2
/10
Very Good
938 reviews

What Guests Say About Their Stay

Helen

10,0
/ 10
Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!

DAN

10,0
/ 10
I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement.

DAN

10,0
/ 10
The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
In the Area
See Map
Birmingham Road, Sandwell, England, B70 6TU

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Birmingham West Hotel is a good choice when you are visiting Sandwell. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Birmingham West Hotel

Birmingham Road, Sandwell, England, B70 6TU
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Discover More About Mercure Birmingham West Hotel

Location


Staying at Mercure Birmingham West Hotel is a good choice when you are visiting Sandwell.

About Mercure Birmingham West Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Birmingham West Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Birmingham West Hotel.

All facilities in Mercure Birmingham West Hotel

Others Mercure Birmingham West Hotel
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Birmingham West Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Birmingham West Hotel
4
Another facilities in Mercure Birmingham West Hotel
WiFi in public area, Express check-in, Express check-out, Swimming pool, TV

Frequently asked question in Mercure Birmingham West Hotel

What are available facilities at Mercure Birmingham West Hotel?
There are top facilites at Mercure Birmingham West Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Birmingham West Hotel?
The standard check-in time at Mercure Birmingham West Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Birmingham West Hotel?
Mercure Birmingham West Hotel is a 4.0-star hotel.
How many floors does Mercure Birmingham West Hotel have?
Mercure Birmingham West Hotel has 4 floors.
Does Mercure Birmingham West Hotel provide parking?
Yes, Mercure Birmingham West Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Birmingham West Hotel

8,2
Very Good
From 938 reviews
Cleanliness

8,4

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Birmingham West Hotel

Number of reviews per page
20
40
Top reviews
Natalie
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Shower was either too hot or too cold Light flickered on in the night a few times
Philip
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was decent. Comfy bed. Things were a bit tired in the room like the sink was cracked and chipped. We had room service. It took a decent length of time to get our food. But unfortunately the food wasn’t very hot. Had to eat quite quickly as it was only barely warm. Good price for the room though.
Pooja
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

During breakfast coffee machine was not working, no phone in the room, no storage/cupboard in the room, cleanliness was average, asked for boiled egg but was told it will take 15 minutes.
Amy
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was okay, nothing great. Had to pay £10 for parking, which I was not made aware of. The room had some bad stains on the carpet. There was a loud sound all night, felt like being inside a tumble dryer. We have stayed in much nicer hotels in Birmingham which were a lot cheaper.
True Refrigeration Uk Sales -
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ok for work but you wouldn’t want to stay here as a treat.
Karen
icon-
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a little under whelming , tiny tired room, cold hallways. Dirty breakfast room
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was lovely and clean , has a great sleep
Petra
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and comfortable bed
Rebecca
icon-Business
Business
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was fine and the food was okay but the rest of the hotel is very run down, especially given the price of the rooms. The pool and spa area was absolutely filthy, and in desperate need of updating. Parking is an additional cost also so be aware of that.
stephen
icon-Business
Business
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, comfortable room, good breakfast
Helen
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
Neil
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Reception Team gave excellent service
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement.
Read More
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
ANDREA
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were very helpful. Hot tub was a bonus enjoyed our stay.
Oliver
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
DAN
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
DAN
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was fine, and the staff very friendly and promptly responded to requests. I am not qualified to evaluate the eco-friendlessness.
Emma
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Read More
Number of reviews per page
20
40

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Others 4 Mercure Birmingham West Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 938 reviews
Cleanliness

8,4

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Birmingham West Hotel

Number of reviews per page
20
40
Top reviews
Natalie
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Shower was either too hot or too cold Light flickered on in the night a few times
Philip
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was decent. Comfy bed. Things were a bit tired in the room like the sink was cracked and chipped. We had room service. It took a decent length of time to get our food. But unfortunately the food wasn’t very hot. Had to eat quite quickly as it was only barely warm. Good price for the room though.
Pooja
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

During breakfast coffee machine was not working, no phone in the room, no storage/cupboard in the room, cleanliness was average, asked for boiled egg but was told it will take 15 minutes.
Amy
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast was okay, nothing great. Had to pay £10 for parking, which I was not made aware of. The room had some bad stains on the carpet. There was a loud sound all night, felt like being inside a tumble dryer. We have stayed in much nicer hotels in Birmingham which were a lot cheaper.
True Refrigeration Uk Sales -
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Ok for work but you wouldn’t want to stay here as a treat.
Karen
icon-
6,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Just a little under whelming , tiny tired room, cold hallways. Dirty breakfast room
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was lovely and clean , has a great sleep
Petra
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean room and comfortable bed
Rebecca
icon-Business
Business
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was fine and the food was okay but the rest of the hotel is very run down, especially given the price of the rooms. The pool and spa area was absolutely filthy, and in desperate need of updating. Parking is an additional cost also so be aware of that.
stephen
icon-Business
Business
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Friendly staff, comfortable room, good breakfast
Helen
icon-with Partner
with Partner
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
Neil
icon-Business
Business
10,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Reception Team gave excellent service
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

I didn't use breakfast, so I can't comment about it. I am not qualified to characterise the eco-friendly aspects. It is annoying that the survey doesn't allow alternative options for answers. However, my stay at Mercure Hotel West Bromwich was fine. The staff was friendly and helpful when I had situations. I can't mention the names of all staff, because not so many had a badge with the name. I mentioned in a previous of my reviews the name of Marita, purely because she wear a badge, but all her colleagues were super fine. The room was spacious, clean and quiet. The speed of internet... has room for improvement.
Read More
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was clean and spacious. All the staff was friendly and ready to help. I really appreciated the upgrade that I received.
ANDREA
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Staff were very helpful. Hot tub was a bonus enjoyed our stay.
Oliver
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
DAN
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The staff was courteous and friendly. The room was found fine and clean. Parking is sufficient for the number of guests. SPA facilities was fine.
DAN
icon-Business
Business
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The kindness of staff was remarkable. The room was nice and clean. All in all, everything was fine.
DAN
icon-Business
Business
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Everything was fine, and the staff very friendly and promptly responded to requests. I am not qualified to evaluate the eco-friendlessness.
Emma
icon-with Partner
with Partner
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

A very last minute stay after being let down by another property. The reception staff went above and beyond. Room was clean and had the most comfortable bed I've experienced in a hotel. We didnt have time to use the pool etc but did dine in the restaurant for dinner and breakfast. Food was lovely with gluten free options. Would definitely stay again.
Read More
Number of reviews per page
20
40