Mercure Birmingham West Hotel

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8,2
/10
Very Good
978 reviews

What Guests Say About Their Stay

SIMON

10,0
/ 10
I had a great stay at this hotel, for business or leisure it’s a great choice. Also, Marita on reception, helped me enormously when I lost my wedding ring! She went above and beyond the call of duty to help me get it returned, answering my (several worried) calls and generally being fantastically helpful and kind over several days. I can’t thank her enough!!! Highly recommend Marita and the hotel, well done all!! SN

Benjamin

10,0
/ 10
The breakfast was good. The staff were very polite and helpful and friendly.

Helen

10,0
/ 10
Very comfortable bed, good shower, friendly staff and good breakfast! We chose for being dog-friendly and will be back if we visit family in the area again!
In the Area
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Birmingham Road, Sandwell, England, B70 6TU

Main Facilities

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Swimming Pool
Parking
WiFi
Staying at Mercure Birmingham West Hotel is a good choice when you are visiting Sandwell. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Birmingham West Hotel

Birmingham Road, Sandwell, England, B70 6TU
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Discover More About Mercure Birmingham West Hotel

Location


Staying at Mercure Birmingham West Hotel is a good choice when you are visiting Sandwell.

About Mercure Birmingham West Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Birmingham West Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Birmingham West Hotel.

All facilities in Mercure Birmingham West Hotel

Others Mercure Birmingham West Hotel
Others

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Mercure Birmingham West Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in Mercure Birmingham West Hotel
4
Another facilities in Mercure Birmingham West Hotel
WiFi in public area, Express check-in, Express check-out, Swimming pool, TV

Frequently asked question in Mercure Birmingham West Hotel

What are available facilities at Mercure Birmingham West Hotel?
There are top facilites at Mercure Birmingham West Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Birmingham West Hotel?
The standard check-in time at Mercure Birmingham West Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Mercure Birmingham West Hotel?
Mercure Birmingham West Hotel is a 4.0-star hotel.
How many floors does Mercure Birmingham West Hotel have?
Mercure Birmingham West Hotel has 4 floors.
Does Mercure Birmingham West Hotel provide parking?
Yes, Mercure Birmingham West Hotel provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Birmingham West Hotel

8,2
Very Good
From 978 reviews
Cleanliness

8,4

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
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Traveler Reviews Mercure Birmingham West Hotel

Number of reviews per page
20
40
Top reviews
Rauni
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thanks for a great stay. The breakfast was really good 👍
SIMON
icon-Business
Business
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a great stay at this hotel, for business or leisure it’s a great choice. Also, Marita on reception, helped me enormously when I lost my wedding ring! She went above and beyond the call of duty to help me get it returned, answering my (several worried) calls and generally being fantastically helpful and kind over several days. I can’t thank her enough!!! Highly recommend Marita and the hotel, well done all!! SN
Read More
Asif
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room
Lisa
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check-in was great, the gentleman on the desk was helpful and friendly. In all honesty the whole hotel is a bit tired looking, carpets worse for wear, damp smell outside the lifts. Our room was nice enough although the bed was a bit soft for me. Jacuzzi wasn't working which was a bit disappointing. Shortage of staff both in the bar and at breakfast. Generally it was ok though, just needs a bit of work.
Read More
Sam
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Reception area and bar were very clean. Room was spotless. Receptionists were so so helpful. Only thing is that there was no notification either on the printed sheet, or by the leisure centre receptionists, that there was a water babies class taking place taking up half the pool. If that had been mentioned, we wouldn't have gone to the pool.
Read More
Benjamin
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The breakfast was good. The staff were very polite and helpful and friendly.
Richard
icon-
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Always seem to get a room furthest from reception, however clean, comfortable and quiet. Good facilities although can get busy in the pool and gym at certain times, ease of location M5/M6 junction makes for a good overnight business stay. Plenty of car parking (chargeable) and a good 10-15 minute walk into West Bromwich town centre.
Read More
Stuart
icon-
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is good looked a bit dated but the inside was really nice. The room itself I had booked a standard double but was allocated a compact double. There were a few stains on the carpet looked like wine and a rack in the sink. These did not affect my stay the bed was comfortable and the room clean. The staff were pleasant and helpful. The breakfast was good, great selection of food. The only thing I would say let it down was yhe additional £10 for parking
Read More
Lyn
icon-with Friends
with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean comfortable room. Lovely breakfast. Pleasant helpful staff.
Kiran
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

clean room, staff were very helpful, rooms are on the smaller size but cant complain for the price
Howard
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

On Saturday night there was a continuous humming in the room and no hot water. On the Sunday morning there was no water at all in the bathroom. I did complain and received a refund, but I won't be staying there again.
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely stay
Chelsy
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Absolutely amazing staff are lovely defo be booking an staying again xxx
Natalie
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Shower was either too hot or too cold Light flickered on in the night a few times
Philip
icon-with Partner
with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was decent. Comfy bed. Things were a bit tired in the room like the sink was cracked and chipped. We had room service. It took a decent length of time to get our food. But unfortunately the food wasn’t very hot. Had to eat quite quickly as it was only barely warm. Good price for the room though.
Pooja
icon-with Friends
with Friends
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

During breakfast coffee machine was not working, no phone in the room, no storage/cupboard in the room, cleanliness was average, asked for boiled egg but was told it will take 15 minutes.
Amy
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast was okay, nothing great. Had to pay £10 for parking, which I was not made aware of. The room had some bad stains on the carpet. There was a loud sound all night, felt like being inside a tumble dryer. We have stayed in much nicer hotels in Birmingham which were a lot cheaper.
True Refrigeration Uk Sales -
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ok for work but you wouldn’t want to stay here as a treat.
Karen
icon-
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Just a little under whelming , tiny tired room, cold hallways. Dirty breakfast room
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was lovely and clean , has a great sleep
Number of reviews per page
20
40

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Others 4 Mercure Birmingham West Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 978 reviews
Cleanliness

8,4

Room Comfort

8,4

Service and Facilites

8,6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Birmingham West Hotel

Number of reviews per page
20
40
Top reviews
Rauni
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Thanks for a great stay. The breakfast was really good 👍
SIMON
icon-Business
Business
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I had a great stay at this hotel, for business or leisure it’s a great choice. Also, Marita on reception, helped me enormously when I lost my wedding ring! She went above and beyond the call of duty to help me get it returned, answering my (several worried) calls and generally being fantastically helpful and kind over several days. I can’t thank her enough!!! Highly recommend Marita and the hotel, well done all!! SN
Read More
Asif
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room
Lisa
icon-with Partner
with Partner
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Check-in was great, the gentleman on the desk was helpful and friendly. In all honesty the whole hotel is a bit tired looking, carpets worse for wear, damp smell outside the lifts. Our room was nice enough although the bed was a bit soft for me. Jacuzzi wasn't working which was a bit disappointing. Shortage of staff both in the bar and at breakfast. Generally it was ok though, just needs a bit of work.
Read More
Sam
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Reception area and bar were very clean. Room was spotless. Receptionists were so so helpful. Only thing is that there was no notification either on the printed sheet, or by the leisure centre receptionists, that there was a water babies class taking place taking up half the pool. If that had been mentioned, we wouldn't have gone to the pool.
Read More
Benjamin
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The breakfast was good. The staff were very polite and helpful and friendly.
Richard
icon-
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Always seem to get a room furthest from reception, however clean, comfortable and quiet. Good facilities although can get busy in the pool and gym at certain times, ease of location M5/M6 junction makes for a good overnight business stay. Plenty of car parking (chargeable) and a good 10-15 minute walk into West Bromwich town centre.
Read More
Stuart
icon-
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel is good looked a bit dated but the inside was really nice. The room itself I had booked a standard double but was allocated a compact double. There were a few stains on the carpet looked like wine and a rack in the sink. These did not affect my stay the bed was comfortable and the room clean. The staff were pleasant and helpful. The breakfast was good, great selection of food. The only thing I would say let it down was yhe additional £10 for parking
Read More
Lyn
icon-with Friends
with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean comfortable room. Lovely breakfast. Pleasant helpful staff.
Kiran
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

clean room, staff were very helpful, rooms are on the smaller size but cant complain for the price
Howard
4,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

On Saturday night there was a continuous humming in the room and no hot water. On the Sunday morning there was no water at all in the bathroom. I did complain and received a refund, but I won't be staying there again.
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely stay
Chelsy
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Absolutely amazing staff are lovely defo be booking an staying again xxx
Natalie
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Shower was either too hot or too cold Light flickered on in the night a few times
Philip
icon-with Partner
with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was decent. Comfy bed. Things were a bit tired in the room like the sink was cracked and chipped. We had room service. It took a decent length of time to get our food. But unfortunately the food wasn’t very hot. Had to eat quite quickly as it was only barely warm. Good price for the room though.
Pooja
icon-with Friends
with Friends
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

During breakfast coffee machine was not working, no phone in the room, no storage/cupboard in the room, cleanliness was average, asked for boiled egg but was told it will take 15 minutes.
Amy
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Breakfast was okay, nothing great. Had to pay £10 for parking, which I was not made aware of. The room had some bad stains on the carpet. There was a loud sound all night, felt like being inside a tumble dryer. We have stayed in much nicer hotels in Birmingham which were a lot cheaper.
True Refrigeration Uk Sales -
6,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Ok for work but you wouldn’t want to stay here as a treat.
Karen
icon-
6,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Just a little under whelming , tiny tired room, cold hallways. Dirty breakfast room
Claire
icon-with Partner
with Partner
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was lovely and clean , has a great sleep
Number of reviews per page
20
40