Swan Hotel by Greene King Inns

Couple of nights away with work. Everything I needed and great food and drink. A+++

Sweet hotel with pub in the middle of Alton. Very convenient location and very cozy, comfortable room. Staff was great. We had dinner and food was top notch. We were there during the intense heat wave and there was no air conditioning, but I don’t think there is any in the village. Staff was accommodating with fans.

We chose this hotel based on its proximity to the wedding venue at Froyle Park. We were pleasantly welcomed by Elisha on front desk and gave us all the information we needed for our first nights stay. There were some steps to our room but we were already made aware with excellent communication from the team at the time of booking. Our room was spacious for a family with a double bed and a pull out double sofa bed. Bathroom looked very nice and modern with new tiles and a great power shower. Above all, the friendly and helpful nature of every single member of staff we came into contact with made a stay the most pleasant and enjoyable one - it was genuine, you could feel it. The hotel manager who is gifted in speaking multiple languages was so helpful in telling us what was local to us and how to get to places. I struggled getting my young toddlers out by check out time and started panicking, however we were helped by the wonderful housekeeper (I wrote everyone’s names down and now can’t find it) from the Philippines, who helped carry one of my babies down to reception and told me not to worry. Staying away from home with a young family can be stressful and wherever you end up staying can either reduce that stress or make it go through the roof. If I’m ever in Alton again, I will not hesitate to rebook my stay here. Thank you so much!