Pullman Paris Tour Eiffel

Clean room, comfy bed, staff are very helpful, best view of Eiffel Tower.

There was an empty glass water bottle on the ground in-front of my door upon check in. The room didn’t seem like it was just cleaned. I paid a lot of money for 1night for an Eiffel Tower view room. The view is obstructed and I wish it would have detailed that in the description because I would’ve booked somewhere else. The front of the property is under construction so it’s very loud.

We booked this hotel because Expedia advertised it as a five-star hotel, and one of the reasons we considered it was air-conditioned. However, since arriving, the front desk staff has stated there is no air conditioning, which seems untrue as the lobby on the first floor felt like it was running. If you're going to turn it off during the winter, you need to understand that your guests are from Thailand, where the weather is hot. I paid over €500 per room per night for my family to have a comfortable stay, but from the first night and this past night (the third night), it was extremely hot, even with the balcony doors open. On the first night, there was a party at the bar on the 10th floor that ended at 1 AM, after which drunk people were making a lot of noise. On the second night, because there are bars and activities on the street next to the hotel, there was noise and shouting all night. And from 5 AM every day, we could hear garbage trucks, street sweepers, police cars, and ambulances coming through our windows, waking us up in the early morning. Last night, the third night, a big event involved test drives with loud exhaust pipes, with cars racing around until about 3 AM. My daughter and I have both suffered from insomnia, leading to headaches and migraine attacks every night. Shouldn't the hotel be turning on the air conditioning for us in this situation? We returned to this hotel because we thought it was a nice place to stay but it’s not. There was no solution provided

Upgrade to a room with THE view….priceless!

Shops nearby are good

The shop were nearby , restaurants were nearby, everything was great, the staff excellent

Did not have ac. When we asked for a fan. They practically refused to give us one.

Staff was very friendly and courteous. View of the Eifel Tower was outstanding. The room was clean and comfortable.

Amazing views and fantastic location. Nice hotel with helpful, friendly staff!

Very clean, and really comfortable beds

Great hotel. As a first time Paris Visitor, staying so close to the Eiffel Tower with incredible views was wonderful.

Stayed here for Valentine's day weekend and had a junior suite with view of the Eiffel Tower. Beautiful view. We enjoyed the stay and would stay there again if we selected the 7th area on our return.

Clean room

It’s was amazing

Every single thing is perfect

Great location, amazing shower, spectacular views of the Eiffel Tower, and friendly staff!!

This is our fourth visit in the last five years and the last. We always tried to celebrate my wife's birthday in your hotel. The hotel has seriously changed during this time - breakfasts are terrible - there are not even tomatoes, a meager selection of vegetables and cheeses (France?), a lot of things are missing from our first visit... The room was struck by the old, not fresh carpet, stains on the walls and holes (!) from the old air conditioner control. The sockets for charging the phone also did not inspire confidence, shaken by time. The service listens to criticism separately - it started long before our arrival, I did not receive an answer to my two letters with questions, more precisely, I received an automatic sending from the bot, but not an answer to the question In the hotel, after the next cleaning, the bathrobes were removed, I had to spend 30 minutes to bring a bathrobe, but one. After 10 minutes of waiting, they brought the second one ... there were some more moments, but I don't really want to discuss the unpleasant... Never choose the lower floors - you are guaranteed to listen to the night news from local taxi drivers on the street... And all this for $700 per night... Reading the enthusiastic comments, I want to ask - have you seen anything else in Paris? Do you have anything to compare with? In my opinion, the management in the hotel has changed - I don't see any other reasons for the change

Clean, spacious rooms! Staff very friendly

The hotel is not inexpensive, but the overall environment was fairly comfortable and well maintained. However, it was a bit disappointing that the room temperature could not be adjusted, which affected our comfort during the stay. That said, I would especially like to commend William, who assisted us during check-in. He was extremely polite, friendly, and engaging. Later in the evening, when we were unsure about dinner options, I deliberately went back to the front desk to seek his help, and he was more than happy to assist us again. It is these small but thoughtful gestures that leave a lasting impression on guests. Staff members like William truly add value to the hotel experience and deserve recognition, pay rises, and promotion.

The Pullman is always amazing. Timothy at check in was great and we love Ismael at the bar. Amazing breakfast.