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Helena Hotel
Hotels
9,0
/10
Exceptional
60 reviews
What Guests Say About Their Stay
Charles
10,0
/ 10
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene!
Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
Selena Di
10,0
/ 10
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back
Selena and Jonathan
Judy
10,0
/ 10
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport.
He made the time in Chania very enjoyable
In the Area
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Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131
Main Facilities
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Parking
WiFi
Available Room Types in Helena Hotel
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What's around Helena Hotel
Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131
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Location
Helena Hotel is a hotel is located at Chania.
About Helena Hotel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Helena Hotel.
Helena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Helena Hotel is the right place to stay.
All facilities in Helena Hotel
Others
Hotel Services
- Luggage storage
- Tours
- Express check-out
- Multilingual staff
- Front desk
Public Facilities
- Others
- Safety deposit box
Connectivity
- Free WiFi
General
- Parking
Accessibilty
- Accessible parking
In-room Facilities
- TV
Accommodation Policy & General Information in Helena Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:00 - to 11:00 |
Available rooms at Helena Hotel | 7 |
Number of floors in Helena Hotel | 4 |
Another facilities in Helena Hotel | Luggage storage, Tours, Express check-out, Multilingual staff, Front desk |
Frequently asked question in Helena Hotel
What are available facilities at Helena Hotel?
There are top facilites at Helena Hotel such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Helena Hotel?
The standard check-in time at Helena Hotel is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
What is the star rating of Helena Hotel?
Helena Hotel is a 3.0-star hotel.
How many floors does Helena Hotel have?
Helena Hotel has 4 floors.
How many rooms are available at Helena Hotel?
Helena Hotel has 7 rooms in total.
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More Reviews from Other Guests in Helena Hotel
Overall Ratings & Reviews Helena Hotel
Other sources (60)
9,0
Exceptional
From 60 reviews
Cleanliness
9,2
Room Comfort
8,4
Service and Facilites
9,2
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Traveler Reviews Helena Hotel
Number of reviews per page
20
40
Top reviews
Charles
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The view from our windows over the curving harbour of Chania was outstanding! Many photos were taken of the water and shore sites and activities of this beautiful scene!
Georgio and Teresa were wonderful hosts. Georgio helped us up to the top floor with our heavy luggage and then spent quite a bit of time describing best restaurants for various meals and times day. He is quite proud of Chania and Helena Hotel. We had a wonderful time and look forward to staying at the Helena Hotel next time we’re in Chania! *****
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Gordon
Friends and Family
8,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
The view of the sea and the Venetian Port from my room was excellent. The location in the old town is convenient and charming, as is the hotel itself. My only caveat about the Helena is its lack of an elevator - it's a rare hotel in the old town that has one. The same is true in the old towns in other Cretan cities. If mobility is an issue request a room on a lower floor. If you have a car parking is a beast, but that's true of everywhere in Chania, especially the old town. That's just one of the very few downsides to Chania and it's a small price to pay for what one gets in return for the charm of the place and this hotel.
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Peter
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Wonderful stay, great view. Will be back.
Michelle
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely staff and cute little hotel right in the middle of the old town. In a very picturesque walk way.
It’s a little dated and has very tiny rooms with even tinier bathrooms with a little personal shower. Not ideal for two. If you have a large suitcase good luck finding space for it
Selena Di
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
This hotel was absolutely amazing! George gave us great recommendations and was always ready to help us out. The hotel location is perfect, situated in Old Town Chania, walkable at night, clean room, and very safe. Thank you so much George we will definitely be back
Selena and Jonathan
Frank
8,0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice spot, close to everything, very nice staff
Isabelle
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
George is amazing and gave great recommendations
Judy
Leisure Family
10,0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport.
He made the time in Chania very enjoyable
William
Leisure with Partner
10,0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Elizabeth
Leisure with Partner
8,0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Clare
Leisure with Partner
10,0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
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Emily
Leisure
8,0
/10
Reviewed 122 week(s) ago
Expedia Group verified review
My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
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Christopher
Friends and Family
8,0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour
Staff were very friendly and helpful
VINCENT
Leisure
10,0
/10
Reviewed 126 week(s) ago
Expedia Group verified review
Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay.
Much appreciated, and many thanks.
Daniel
10,0
/10
Reviewed 149 week(s) ago
Hotels.com verified review
Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
Leisure
8,0
/10
Reviewed 176 week(s) ago
Expedia Group verified review
This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified traveler
10,0
/10
Reviewed 352 week(s) ago
Expedia Group verified review
The property was in a great location
The owners are very kind and helpful.
Verified traveler
Leisure with Partner
10,0
/10
Reviewed 355 week(s) ago
Expedia Group verified review
Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Naheem
10,0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
Me and my wife stayed at Helena Hotel during our visit to Chania.
It was a great hotel which had a perfect location with everything within walking distance.
Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful.
Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us.
I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel.
Thank you for your kindness and assistant.
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Helen
8,0
/10
Reviewed 381 week(s) ago
Expedia Group verified review
In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome.
The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
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Number of reviews per page
20
40
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