Eaton HK

Staff very approachable and helpful

Great experience! I arrived super early and they went out of their way to ensure I could access the room earlier. The breakfast was amazing, the room was spotless. Overall amazing experience.

room is very clean, beddings are very comfortable. people are nice too, the front desk and cleaning staff.

Surprised this time if forgot something go buy it from the vending machine - next time, buy your toleit paper. Our room was in elevators lobby on the floor and elevators entrance on ground floor being outside mosquito got into our room, we two mosquito bites. Lucky if we stayed longer, room would have been full of mosquitos

Helpful staff, clean comfortable room, close to MTV Jordan station and Kowloon station for Airport Express. The breakfasts were excellent!

Another great stay.

Great place to stay.

T

Eaton had a very fun vibe which made for a great ambience upon entering the hotel. While waiting in line to check in, the value add service of a drink and snack is a nice touch. Shows hospitality and care. We had a triple room and loved the spaciousness of the room and bathroom. Did not feel tight or uncomfortable. It’s a convenient location close to MTR station, shopping and food. Overall, would stay again next time I’m in HK!

Room in smal

Convenient location

Bkf is not even good

A21 bus takes you almost to the door of the hotel. Very modern western artsy vibe hotel with all front staff speaking English. Very accommodating when we arrived around 1100hrs and told we could have our room by midday. Our room was the Cabin Studio which I DON'T recommend. On paper it should give the illusion of more room since the toilet & shower are seperate stalls. However, as soon as you finish any of your business you either walk straight out the shower wet into the bedroom or wash your hands in the bedroom which was felt intrusive. Limited surface areas and essentially only one storage space made the place feel much smaller than necessary and with our belongings very cluttered. That was more of a "me" problem to be honest. Air Con was nice and strong as well as the shower. Housekeeping was courteous. Almost every night there was a DJ in the bar area which from almost any floor by the lift lobby you could clearly hear. However were our room was situated (722) we couldn't hear a thing. Just something to be aware of. The bottom sub-level had it own buffet 7 station choices, however we found the price to be a bit steep per person. Just above that sub-level was another level with a number of independent vendors of a mix of chinese/vietnamese/japanese/Burgers and even pizza cuisine at a much more reasonable price (open from 11-2200hrs) all accepting Visa/Mastercard/Octopus/AlipayHK/WechatPayHK/*PayMe/*KPay (*not all vendors).

This hotel is very well located. This was my second stay. They have a food court at the basement level, which has some excellent food. Great prices as well. The staff are always helpful. We had an issue with the pillows. 1 was very soft and the other very high and firm. When my partner asked for any other solution he wasn't helped much. I went back later in the pm and spoke to a young man who came up with a solution. I received however, 2 quilts?!!. I then left a note for the cleaner who serviced our rooms. They changed it. The room itself was comfortable and cleaned every day. The only downside is the very thin door and walls. I could hear every door bang, conversation in the corridors or in the adjacent rooms. This did wake me up a few times.

Overall my stay was pretty good except the room was a bit small for two, and there was no outlet for the hairdryer in the bathroom. There were plenty of choices for the breakfast. I don’t think there is any airport shuttle; however, airport bus A21 stop is just steps away from the hotel.

good location and well priced

Good breakfast and great staff

Room is clean but small. It is good for singles. One would need to close the window before having a shower though.

Location of hotel is good, convenient for both shopping and sight seeing. Room is clean and staff are friendly. One drawback is the free wifi they offered is very slow, not even can down load a photo from whatsaap. I need free wifi for entertainment. Hope hotel can improve their wifi speed.

Great location and service. Rooms are a bit small but that’s majority of HK hotels. Definitely recommend if you want to be close to the tourist areas.