JEN Hong Kong by Shangri-La

Hotels
8,9
/10
Very Good
992 reviews

What Guests Say About Their Stay

veronica t.
9,7
/ 10
strategic location, only a few steps to HKU MTR station, cake shop in front of hotel, many restaurants and mini market around the hotel.. the service is great, stay here for a week and for sure will come back to stay here if we're going to HongKong again.
Anup
10,0
/ 10
Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Mayah
10,0
/ 10
Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10,0
/ 10
Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
In the Area
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508 Queens Road West Western District, Central And Western District, Hong Kong, Hong Kong Island, 000000

Main Facilities

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Early check-in
Restaurant
Health club
Wheelchair accessible
AC
Money changer
Staying at JEN Hong Kong by Shangri-La is a good choice when you are visiting Shek Tong Tsui. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around JEN Hong Kong by Shangri-La

508 Queens Road West Western District, Central And Western District, Hong Kong, Hong Kong Island, 000000
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About JEN Hong Kong by Shangri-La

Located in the vibrant Central and Western District, JEN Hong Kong by Shangri-La is a modern hotel that perfectly blends comfort, convenience, and contemporary design. This hotel is not just a place to stay; it’s an experience that captures the essence of Hong Kong’s dynamic culture. With its strategic location, guests can easily access the city’s major attractions, business districts, and transportation hubs, making it an ideal choice for both leisure and business travelers.

JEN Hong Kong offers a variety of accommodations, from stylish rooms to spacious suites, all designed with the modern traveler in mind. Each room is equipped with essential amenities, including high-speed Wi-Fi, flat-screen TVs, and comfortable bedding, ensuring a restful stay. The hotel’s design reflects a contemporary aesthetic, with bright colors and sleek furnishings that create a welcoming atmosphere.

One of the standout features of JEN Hong Kong is its commitment to sustainability. The hotel implements eco-friendly practices, such as energy-efficient lighting and water conservation measures, making it a responsible choice for environmentally conscious travelers. Additionally, the hotel’s staff is known for their warm hospitality, always ready to assist guests with any needs or inquiries.

Dining at JEN Hong Kong is a delightful experience. The hotel boasts a range of dining options, including a rooftop restaurant that offers stunning views of the city skyline. Guests can indulge in a variety of cuisines, from local Hong Kong delicacies to international favorites, all prepared with fresh, high-quality ingredients.

For those looking to unwind, the hotel features a well-equipped fitness center and a rooftop pool, providing a perfect escape from the bustling city below. Whether you’re looking to relax after a day of exploring or maintain your fitness routine, JEN Hong Kong has you covered.

Why You Should Stay at JEN Hong Kong by Shangri-La

Staying at JEN Hong Kong by Shangri-La means immersing yourself in the heart of the city while enjoying top-notch amenities and services. The hotel’s prime location allows easy access to popular attractions such as Victoria Peak, Hong Kong Disneyland, and the bustling streets of Central. Moreover, the hotel’s modern facilities cater to both business and leisure travelers, making it a versatile choice for anyone visiting Hong Kong.

Best Time to Stay at JEN Hong Kong by Shangri-La

The best time to visit Hong Kong is during the fall (September to November) when the weather is mild and pleasant. This season offers clear skies and comfortable temperatures, perfect for exploring the city’s outdoor attractions. However, if you’re looking to experience the vibrant atmosphere of the city, consider visiting during the Chinese New Year (January or February), when the streets come alive with festivities and celebrations.

Transportation and Accessibility

Access to the Airport

Getting to and from JEN Hong Kong by Shangri-La is a breeze, thanks to its convenient location. The hotel is approximately 35 minutes away from Hong Kong International Airport (HKG) by car. Guests can opt for a taxi, which is readily available, or use the Airport Express train service, which provides a quick and efficient transfer to the city. The nearest Airport Express station is just a short walk from the hotel, making it easy for travelers to navigate their way to and from the airport.

Public Transportation

JEN Hong Kong is well-connected to the city’s extensive public transportation network. The nearest MTR station, Hong Kong Station, is within walking distance, providing easy access to various parts of the city. Buses and trams also operate frequently in the area, making it convenient for guests to explore local attractions. For those who prefer a more scenic route, the iconic Star Ferry is just a short distance away, offering stunning views of Victoria Harbour.

Unique Facilities at JEN Hong Kong by Shangri-La

Rooftop Pool

One of the highlights of JEN Hong Kong is its stunning rooftop pool. Offering breathtaking views of the city skyline, this pool is the perfect spot to relax and unwind after a day of exploring. Guests can enjoy a refreshing swim or simply lounge by the poolside, soaking up the sun.

Fitness Center

The hotel features a state-of-the-art fitness center equipped with modern exercise machines and free weights. Whether you’re a fitness enthusiast or just looking to maintain your routine while traveling, the fitness center provides everything you need for a great workout.

Dining Options

Dining at JEN Hong Kong is a culinary adventure. The hotel offers a variety of dining options, including a rooftop restaurant that serves delicious meals with a view. Guests can enjoy a range of cuisines, from local favorites to international dishes, all prepared with fresh ingredients.

Nearby Attractions at JEN Hong Kong by Shangri-La

Victoria Peak

Victoria Peak is one of Hong Kong’s most iconic attractions, offering stunning panoramic views of the city. Located just 3.5 km from JEN Hong Kong, visitors can take the Peak Tram to reach the summit. The journey itself is an experience, as the tram ascends steeply, providing breathtaking views along the way. Once at the top, guests can enjoy walking trails, shopping, and dining options, making it a perfect day trip.

Hong Kong Disneyland

Located approximately 30 km from JEN Hong Kong, Hong Kong Disneyland is a magical destination for families and Disney fans. The park features classic attractions, themed areas, and entertainment options that cater to visitors of all ages. With convenient transportation options available, including the MTR, reaching the park is easy and hassle-free.

Central Market

Just 1.5 km from the hotel, Central Market is a vibrant hub of local culture and commerce. This historic market has been revitalized and now features a variety of stalls selling fresh produce, local delicacies, and handmade crafts. It’s a great place to experience the local lifestyle and pick up unique souvenirs.

Star Ferry

The Star Ferry is a must-try experience when visiting Hong Kong. Located about 2 km from JEN Hong Kong, this iconic ferry service offers a scenic ride across Victoria Harbour. The views of the skyline from the ferry are breathtaking, especially during sunset. It’s an affordable and enjoyable way to see the city from a different perspective.

Tsim Sha Tsui Promenade

Approximately 2.5 km from the hotel, the Tsim Sha Tsui Promenade is a beautiful waterfront area that offers stunning views of Hong Kong Island. Visitors can stroll along the promenade, enjoy the Symphony of Lights show in the evening, and explore nearby attractions such as the Hong Kong Cultural Centre and the Space Museum.

Lan Kwai Fong

Lan Kwai Fong, located about 1 km from JEN Hong Kong, is the city’s famous nightlife district. This vibrant area is filled with bars, restaurants, and clubs, making it a popular spot for both locals and tourists. Whether you’re looking for a casual drink or a lively night out, Lan Kwai Fong has something for everyone.

Man Mo Temple

Just 2 km from the hotel, Man Mo Temple is one of Hong Kong’s oldest temples, dedicated to the gods of literature and war. The temple is a peaceful oasis amidst the bustling city, featuring beautiful incense coils and intricate architecture. It’s a great place to learn about local culture and history.

Hong Kong Museum of History

Located approximately 3 km from JEN Hong Kong, the Hong Kong Museum of History offers a fascinating insight into the city’s past. The museum features a range of exhibits, including artifacts, photographs, and interactive displays that tell the story of Hong Kong’s development over the years. It’s an educational and engaging experience for visitors of all ages.

Ocean Park

Ocean Park is a marine-themed amusement park located about 10 km from the hotel. The park features thrilling rides, animal exhibits, and live shows, making it a fun-filled day for families. With convenient transportation options available, it’s easy to spend a day at this popular attraction.

Ngong Ping 360

Ngong Ping 360 is a scenic cable car experience located approximately 30 km from JEN Hong Kong. The cable car ride offers stunning views of Lantau Island and the surrounding landscape. At the top, visitors can explore Ngong Ping Village, visit the Tian Tan Buddha, and enjoy local dining options. It’s a unique experience that showcases the natural beauty of Hong Kong.

Tips and Tricks for Staying at JEN Hong Kong by Shangri-La

Tips During Your Stay

To make the most of your stay at JEN Hong Kong, consider booking your accommodations in advance, especially during peak travel seasons. This ensures you secure the best rates and room options. Additionally, take advantage of the hotel’s concierge services to get insider tips on local attractions and dining options.

Tips for Enjoying Hotel Facilities

Don’t forget to explore the hotel’s unique facilities, such as the rooftop pool and fitness center. Make sure to check the pool hours and consider visiting during off-peak times for a more relaxing experience. If you’re a fitness enthusiast, join a morning workout session or ask the staff for recommendations on nearby jogging routes.

Why Book JEN Hong Kong by Shangri-La on Traveloka

Extensive Accommodation Options

When you book JEN Hong Kong by Shangri-La on Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for budget-friendly rooms or luxurious suites, Traveloka has you covered. The platform allows you to compare prices and find the best deals, ensuring you get the most value for your money.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This flexibility allows you to save even more with their PayLater feature, making it easier to manage your travel budget. You can book your stay without the stress of upfront payments, giving you peace of mind as you plan your trip.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts and rewards that enhance your travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at JEN Hong Kong by Shangri-La. These reviews provide valuable insights into the hotel’s services, amenities, and overall guest experience, helping you make an informed decision when booking your stay.

With all these advantages, there’s no reason not to choose JEN Hong Kong by Shangri-La for your next trip. Booking hotel through Traveloka ensures you enjoy a seamless and enjoyable travel experience, making your stay in Hong Kong truly unforgettable!

All facilities in JEN Hong Kong by Shangri-La

Others JEN Hong Kong by Shangri-La
Others

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • 24-hour security
  • 24-hour Receptionist

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club

General

  • AC

Accessibilty

  • Wheelchair accessible

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in JEN Hong Kong by Shangri-La

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Breakfast is offered to Adult only.

Check-in/Check-out Time

Check-in:
15:00 - 15:00
Check-out:
12:00 - 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 15:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JEN Hong Kong by Shangri-La
283
Number of floors in JEN Hong Kong by Shangri-La
28
Another facilities in JEN Hong Kong by Shangri-La
Early check-in, Parking, Room service, Coffee shop, Safety deposit box

Frequently asked question in JEN Hong Kong by Shangri-La

What is normal check-in & check-out time at JEN Hong Kong by Shangri-La?
The standard check-in time at JEN Hong Kong by Shangri-La is starting from 15:00 - 15:00 while the latest check-out time is at 12:00 - 12:00
Does JEN Hong Kong by Shangri-La provide breakfast?
Yes, JEN Hong Kong by Shangri-La provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of JEN Hong Kong by Shangri-La?
JEN Hong Kong by Shangri-La is a 0.0-star hotel.
How many floors does JEN Hong Kong by Shangri-La have?
JEN Hong Kong by Shangri-La has 28 floors.
How many rooms are available at JEN Hong Kong by Shangri-La?
JEN Hong Kong by Shangri-La has 283 rooms in total.
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More Reviews from Other Guests in JEN Hong Kong by Shangri-La

8,8
Very Good
From 955 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

8,0

Service and Facilites

9,0

Sort by
Most Relevant
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Traveler Reviews JEN Hong Kong by Shangri-La

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good
Yvonne
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Conveniently located near MTR and surrounded by eateries. Not the most modern rooms but very clean and comfortable. An in-room Nespresso machine would have been great. Staff were helpful and cheerful throughout with special mention to Benjamin, Leon and Sharon.
Anup
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Sui Ping
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

JEN is a very nice hotel. I loved the convenience for getting around the city by MTR (the subway). When you get out of the exit, JEN is right around the corner. The neighborhood has almost everything such as dim sum take out, market, fast food restaurants, doctors, supermarket etc. The only Malaysian restaurant is on the 2/F. The foods and service are pretty good. There is a lounge, swimming pool and gym on the top floor. You may enjoy the excellent harbor view while you are working out. This is my 3rd time to stay in JEN. For sure will do it again when I come to visit my family next time.
Read More
Glenn
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A Ok. Subpar buffet breakfast for 4 star hotel, but Excellent service. Pastries/Danish taste about a week old
Mayah
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
Tetiwa
icon-Leisure
Leisure
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Nadia
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

N/A
Andrew Hamilton
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
TZE-LAN
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice pool
Ming-Hsuan
icon-Business
Business
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The AC did not work well in my room. It did not work well even after asking the front desk to fix it. It was a bit hot even though I turned the AC all the way down to the limit.
Laam
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean
Kiki
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It was okay but my room was right by the lift which I could heard all the noise at night
Inderjit Singh
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good staff. Very helpful
Harshal
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel and location to the MRT (less than 1 min walk)
Erik
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Nice spacious rooms.
Edmund
icon-Leisure
Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent location, within a quiet neighbourhood with good accessibility
Enoch
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Convenient Quiet
Leah
icon-Leisure
Leisure
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 JEN Hong Kong by Shangri-La

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,8
Very Good
From 955 reviews
Cleanliness

8,8

Room Comfort

8,6

Location

8,0

Service and Facilites

9,0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JEN Hong Kong by Shangri-La

Number of reviews per page
20
40
Top reviews
Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Overall good
Yvonne
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Conveniently located near MTR and surrounded by eateries. Not the most modern rooms but very clean and comfortable. An in-room Nespresso machine would have been great. Staff were helpful and cheerful throughout with special mention to Benjamin, Leon and Sharon.
Anup
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location. Great amenities. good views. Comfortable room. Close to metro and tram station. Groceries and mom and pop restaurants closeby.
Sui Ping
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

JEN is a very nice hotel. I loved the convenience for getting around the city by MTR (the subway). When you get out of the exit, JEN is right around the corner. The neighborhood has almost everything such as dim sum take out, market, fast food restaurants, doctors, supermarket etc. The only Malaysian restaurant is on the 2/F. The foods and service are pretty good. There is a lounge, swimming pool and gym on the top floor. You may enjoy the excellent harbor view while you are working out. This is my 3rd time to stay in JEN. For sure will do it again when I come to visit my family next time.
Read More
Glenn
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A Ok. Subpar buffet breakfast for 4 star hotel, but Excellent service. Pastries/Danish taste about a week old
Mayah
icon-Business
Business
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Billy was amazing! I stayed 6 nights and he made sure my stay was as comfortable as possible!
MICHAEL
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Customer service is excellent and very helpful. I would recommend to friends and family 👍. We had river views room on 17 th floor.
Tetiwa
icon-Leisure
Leisure
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Nadia
4,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

N/A
Andrew Hamilton
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
TZE-LAN
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Nice pool
Ming-Hsuan
icon-Business
Business
6,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The AC did not work well in my room. It did not work well even after asking the front desk to fix it. It was a bit hot even though I turned the AC all the way down to the limit.
Laam
icon-Business and Leisure Family
Business and Leisure Family
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean
Kiki
8,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It was okay but my room was right by the lift which I could heard all the noise at night
Inderjit Singh
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good staff. Very helpful
Harshal
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel and location to the MRT (less than 1 min walk)
Erik
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Nice spacious rooms.
Edmund
icon-Leisure
Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent location, within a quiet neighbourhood with good accessibility
Enoch
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Convenient Quiet
Leah
icon-Leisure
Leisure
10,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Perfect for my tourism visit from the US. Great location and nice area. Had an easy time with everything and the room was clean and comfortable.
Number of reviews per page
20
40