The Promenade Pondicherry

Hotels
7,6
/10
Pleasant
157 reviews

What Guests Say About Their Stay

Ramin

10,0
/ 10
I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.

ANNA

10,0
/ 10
This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!

Verified traveler

10,0
/ 10
Great location and wonderful staff. The morning sea next to the hotel makes it fascinating stay. Enjoy the true French feel in this Hotel.
In the Area
See Map
23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The Promenade Pondicherry is located in area / city Puducherry. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Promenade Pondicherry

23 Goubert Avenue Pondicherry - 605 001, Puducherry, Union Territory of Puducherry, India, 605001
Discover More Places
Lobby The Promenade Pondicherry
Lobby 2 The Promenade Pondicherry

Discover More About The Promenade Pondicherry

General


In Puducherry (Pondicherry Beach)

Location


A stay at The Promenade Pondicherry places you in the heart of Puducherry, steps from Pondicherry Museum and Rock Beach View Point. This beach hotel is 8.1 mi (13 km) from Paradise Beach and 0.1 mi (0.1 km) from Bharathi Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Pondicherry Museum - 0.1 km / 0.1 mi
Rock Beach View Point - 0.1 km / 0.1 mi
Bharathi Park - 0.1 km / 0.1 mi
Pondicherry Lighthouse - 0.1 km / 0.1 mi
Government Place - 0.2 km / 0.1 mi
French War Memorial - 0.2 km / 0.1 mi
Statue of Dupleix - 0.2 km / 0.1 mi
Raj Niwas - 0.2 km / 0.1 mi
Aayi Mandapam - 0.3 km / 0.2 mi
French Institute - 0.4 km / 0.3 mi
Arulmigu Manakula Vinayagar Temple - 0.4 km / 0.3 mi
Notre Dame de Anges - 0.4 km / 0.3 mi
Sri Aurobindo Ashram - 0.5 km / 0.3 mi
Eglise de Notre Dame des Anges - 0.6 km / 0.4 mi
Ananda Ranga Pillai House - 0.7 km / 0.4 mi

The nearest airports are:
Pondicherry (PNY) - 6 km / 3.7 mi
Chennai International Airport (MAA) - 147.5 km / 91.6 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a picnic area.

Business Facilities


Featured amenities include limo/town car service, express check-out, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Enjoy barbecue at BAY OF BUDDHA, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 38 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in The Promenade Pondicherry

Bar, Cafe and Lounge The Promenade Pondicherry
Bar, Cafe and Lounge
Swimming Pool The Promenade Pondicherry
Swimming Pool
Entertainment Facility The Promenade Pondicherry
Entertainment Facility
Common Space The Promenade Pondicherry
Common Space
Lobby The Promenade Pondicherry
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Barbecue
  • Spa
  • Picnic area
  • Garden
  • Shops
  • Pool sun loungers

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Transportation

  • Limited parking
  • Limo or town car service
  • Airport transfer
  • Valet parking

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Swimming pool
  • Terrace

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Train station pickup

Accommodation Policy & General Information in The Promenade Pondicherry

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; Permanent Account Number (PAN) cards will not be accepted due to national regulations. Travelers who are not citizens of India must present a valid passport and visa.
, This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Promenade Pondicherry
38
Number of floors in The Promenade Pondicherry
2
Another facilities in The Promenade Pondicherry
Laundry service, Multilingual staff, Newspaper in lobby, Luggage storage, Express check-out

Frequently asked question in The Promenade Pondicherry

What are available facilities at The Promenade Pondicherry?
There are top facilites at The Promenade Pondicherry such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Promenade Pondicherry?
The standard check-in time at The Promenade Pondicherry is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Promenade Pondicherry provide breakfast?
Yes, The Promenade Pondicherry provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Promenade Pondicherry?
The Promenade Pondicherry is a 4.0-star hotel.
How many floors does The Promenade Pondicherry have?
The Promenade Pondicherry has 2 floors.
See All

More Reviews from Other Guests in The Promenade Pondicherry

7,6
Pleasant
From 157 reviews
Cleanliness

7,6

Room Comfort

7,2

Location

9,8

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Promenade Pondicherry

Number of reviews per page
20
40
Top reviews
Srimurugan
icon-with Children
with Children
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at the service standard and staff efficiency. They are charging 5 star price for a 2 -3 star property. It’s very sad because the property has so much potential but lack proper management.
Read More
Pragya
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice staff and beach view
Jayanth
icon-Family
Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Outstanding service
Hari
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.
Ramin
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.
Read More
Adarsh
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
Read More
Asha
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Read More
Yanana
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Kottarappat
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Alison
icon-Leisure
Leisure
8,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
nadarajah
icon-with Partner
with Partner
8,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Mohammad
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Property needs to be upgraded.
ANNA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Read More
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Overall standard was high - the highlight though was the restaurant. Excellent food.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Over price , dirty and noisy
Shikha
10,0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Location was great, everything was walking distance. Loved the stay
nanda
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Kamalakar
icon-Leisure
Leisure
6,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Excellent hotel & caring staff
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Promenade Pondicherry

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7,6
Pleasant
From 157 reviews
Cleanliness

7,6

Room Comfort

7,2

Location

9,8

Service and Facilites

8,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Promenade Pondicherry

Number of reviews per page
20
40
Top reviews
Srimurugan
icon-with Children
with Children
6,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The only plus point was the location in this property. I am a returning guest and came back here after a gap of 10 years and experienced a massive let down in terms of hotel services. My last experience was charming which made me book this hotel again but this time the experience was terrible. Service by the staff was late and not responsive most of the time. The bathroom was not clean, amenities were in bad state and quality and the food at the in house restaurants were overpriced looking at the service standard and staff efficiency. They are charging 5 star price for a 2 -3 star property. It’s very sad because the property has so much potential but lack proper management.
Read More
Pragya
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice staff and beach view
Jayanth
icon-Family
Family
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Outstanding service
Hari
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.
Ramin
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.
Read More
Adarsh
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.
Read More
Asha
icon-Friends and Family with Friends
Friends and Family with Friends
6,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.
Read More
Yanana
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Literally across from the beach front! Very convenient stay to get to the beach and walk to White Town/ French Colony.
Kottarappat
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Overall condition is good! Access to the beach was an added attraction. Lack of parking is a handicap!
Alison
icon-Leisure
Leisure
8,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

This hotel is in a great location overlooking the beach. The promenade is a nice walk. The rooms are clean and the restaurants are good. The location is a very easy walk to the attractions and sights of Pondicherry and shopping.
nadarajah
icon-with Partner
with Partner
8,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

On the promenade lovely location friendly staff could do with some updating Extractor fan was very noisy
Mohammad
icon-Leisure with Children
Leisure with Children
6,0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Property needs to be upgraded.
ANNA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

This hotel was great for a short stay. The hotel itself lacks a 4star luxury feeling, but it has more of a small boutique hotel feel. It's also a great location. It's a walkable distance to the boardwalk/ocean front, which was nice. At night, the area was lively and safe. We walked around and even went to a few shops then came back and had a specialty coffee beverage at the hotel restaurant. If you choose to sit outside when you dine, the view is beautiful. Also, we received SPA treatment here which I thought was FANTASTIC. I did have to wait for my treatment for a long time, but I did not prebook. I chose the coffee scrub down, and it was excellent!
Read More
Carol
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

Overall standard was high - the highlight though was the restaurant. Excellent food.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

The Promenade is very conveniently located on the beachfront (Goubert Avenue). Many key tourist attractions like Sri Aurobindo ashram, Ganesha temple, Puducherry museum, French war memorial, old lighthouse etc. are all within walking distance. There are many eating and shopping options within short walking distance from the hotel. Taxis and auto rickshaws are easily available for slightly faraway attractions like Auroville. Service and food at the hotel is excellent and staff go out of the way to help the guests. Facility is a bit old though and it shows in the quality of fittings and furniture. This needs attention from hotel management. All in all, it was a very nice stay at The Promenade.
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Over price , dirty and noisy
Shikha
10,0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

Location was great, everything was walking distance. Loved the stay
nanda
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

The room we were initially given was so bad with warped flooring and musty smell , not sure how such rooms can be offered to guests.
Kamalakar
icon-Leisure
Leisure
6,0
/10
Reviewed 177 week(s) ago

Expedia Group verified review

It was on sea front. Very beautiful The room was shabby. The bathroom was awful The floor boards were bumpy and quite unsafe for us octagenarians The room was not worth for the price we paid When we complained they offered a smaller room with no outside view. We refused We should be compensated
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Excellent hotel & caring staff
Number of reviews per page
20
40