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AIHO Hotel Medan (Formerly Radisson Hotel)
Hotels
Preferred Partner
8,6
/10
Very Good
1.931 reviews
What Guests Say About Their Stay
Distance To City Center (86)
Staff Friendliness (83)
Bedroom (79)
Room Space (73)
Elies M.
8,5
/ 10
This hotel is pleasant, clean and all employees are friendly, I have repeatedly come to Medan to stay at this hotel, strategic location, close to places to eat, close to the city center. It's a nice hotel to stay.
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Muhammad mada
8,5
/ 10
Very pleasant, both the service of the hotel including its employees, the atmosphere of the hotel is clean, fragrant, the atmosphere of the rooms is pleasant, okay.
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Dwi W. H. S.
8,8
/ 10
The place is cool, and has just been renovated, looking for durians near by just walking, the receptionists are also friendly (mbak febi and kharin), the food is also delicious.
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In the Area
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Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Located in Downtown Area
Most loved by Business Traveler
Modern Design
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Available Room Types in AIHO Hotel Medan (Formerly Radisson Hotel)
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What's around AIHO Hotel Medan (Formerly Radisson Hotel)
Jalan H. Adam Malik No. 5, Medan City Center, Medan, Sumatra Utara, Indonesia, 20114
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Discover More About AIHO Hotel Medan (Formerly Radisson Hotel)
Location
Staying at AIHO Hotel Medan (Formerly Radisson Hotel) is a good choice when you are visiting Medan City Center.
About AIHO Hotel Medan (Formerly Radisson Hotel)
From business event to corporate gathering, AIHO Hotel Medan (Formerly Radisson Hotel) provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, AIHO Hotel Medan (Formerly Radisson Hotel) is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at AIHO Hotel Medan (Formerly Radisson Hotel), a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at AIHO Hotel Medan (Formerly Radisson Hotel).
If you plan to have a long-term stay, staying at AIHO Hotel Medan (Formerly Radisson Hotel) is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
AIHO Hotel Medan (Formerly Radisson Hotel) is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at AIHO Hotel Medan (Formerly Radisson Hotel) will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, AIHO Hotel Medan (Formerly Radisson Hotel) is suitable for you who value privacy during your stay.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from AIHO Hotel Medan (Formerly Radisson Hotel) exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
AIHO Hotel Medan (Formerly Radisson Hotel) is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at AIHO Hotel Medan (Formerly Radisson Hotel).
All facilities in AIHO Hotel Medan (Formerly Radisson Hotel)
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Breakfast (surcharge)
- Brunch
- Buffet dinner
- Buffet lunch
- Cafe
- Dining area
- Early bird breakfast
- Fullboard without drinks
- Fullboard with drinks
- Gala dinner
- Hot breakfast
- Poolside bar
- Set menu lunch
- Snacks
- Vegetarian meal
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Multilingual staff
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Fireplace in lobby
- Heater
- Non-smoking room
- Swimming pool
- Rooftop terrace
- Smoking area
- Smoke-free
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- In-room accessibility
- Roll-in shower
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Pool sun loungers
- Sun loungers
Family-friendly Facilities
- Children pool
Sports and Recreations
- Fitness center
Kids and Pets
- Highchairs
Connectivity
- Free WiFi
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in AIHO Hotel Medan (Formerly Radisson Hotel)
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Deposit
Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
Breakfast
Breakfast at the accommodation will be provided from 06:30 - 10:30.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at AIHO Hotel Medan (Formerly Radisson Hotel) | 215 |
Number of floors in AIHO Hotel Medan (Formerly Radisson Hotel) | 8 |
Another facilities in AIHO Hotel Medan (Formerly Radisson Hotel) | Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Bar |
Frequently asked question in AIHO Hotel Medan (Formerly Radisson Hotel)
What are available facilities at AIHO Hotel Medan (Formerly Radisson Hotel)?
There are top facilites at AIHO Hotel Medan (Formerly Radisson Hotel) such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at AIHO Hotel Medan (Formerly Radisson Hotel)?
The standard check-in time at AIHO Hotel Medan (Formerly Radisson Hotel) is starting from From 15:00 while the latest check-out time is at Before 12:00
Does AIHO Hotel Medan (Formerly Radisson Hotel) provide breakfast?
Yes, AIHO Hotel Medan (Formerly Radisson Hotel) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AIHO Hotel Medan (Formerly Radisson Hotel)?
AIHO Hotel Medan (Formerly Radisson Hotel) is a 4.0-star hotel.
How many floors does AIHO Hotel Medan (Formerly Radisson Hotel) have?
AIHO Hotel Medan (Formerly Radisson Hotel) has 8 floors.
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More Reviews from Other Guests in AIHO Hotel Medan (Formerly Radisson Hotel)
Traveloka (1.931)
8,6
Very Good
From 1.931 reviews
Provided by travelers on
Cleanliness
8,8
Room Comfort
8,7
Meal
8,4
Location
8,8
Service and Facilites
8,7
People often mention about AIHO Hotel Medan (Formerly Radisson Hotel)
All
Phòng ngủ (82)
Khoảng cách đến trung tâm (78)
Nhân viên thân thiện (75)
Không khí (72)
Phòng tắm (67)
Không gian phòng (65)
Đường đi (54)
Hợp cho gia đình (51)
Khu vực chung (51)
Giờ nhận/trả phòng (46)
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Traveler Reviews AIHO Hotel Medan (Formerly Radisson Hotel)
Number of reviews per page
20
40
Customer reviews
h***l
Leisure
6,7
/10
Reviewed 4 day(s) ago
The room is not very soundproof, the noise of vehicles on the highway is very clearly audible.
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1 people find it helpful
Accommodation's Reply
19 Sep 2025
Dear Guest, Thank you for your constructive feedback. We apologize for any noise-related inconvenience. For a quieter stay, we will be happy to accommodate you on a higher floor on your next visit. We hope to welcome you back in the future. Warm regards, PR Manager
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a***h
Staycation
10,0
/10
Reviewed 2 week(s) ago
Nice, clean and tidy room, close to town
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1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We're pleased to hear that you enjoyed our room and our location, close to the city center. We will continue to maintain our standards of cleanliness and tidiness to ensure your stay is always enjoyable. We look forward to welcoming you back in the future. Warm regards, PR Manager
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KM
Kevin M.
9,7
/10
Reviewed 2 week(s) ago
The staffs at the lobby and the restaurant were very friendly. Booked the deluxe-type room, and it was spacious for 2, cozy, and clean. The air conditioner was kinda hard to turn up/down the temperature, maybe it's just me who was confused about how to operate it. Gonna revisit this hotel for sure!
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Accommodation's Reply
11 Sep 2025
Dear Mr Kevin,
Thank you for sharing your kind review. We’re delighted to know you enjoyed our spacious and cozy Deluxe room as well as the warm hospitality from our lobby and restaurant teams. We appreciate your feedback regarding the air conditioner and will ensure it’s checked for better ease of use. We truly look forward to welcoming you back on your next visit!
Sincerely Regards,
PR Manager
U***i
Staycation
8,5
/10
Reviewed 2 week(s) ago
It's comfortable here, but when I called the receptionist, they didn't pick up, no response😪
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Accommodation's Reply
11 Sep 2025
Dear Guest, Thank you for your review. We are glad you had a comfortable stay. We apologize for any inconvenience when contacting the front desk. We are improving our communication system to provide faster responses in the future. We look forward to welcoming you back with an even better experience. Warm regards, PR Manager
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D***y
Business
10,0
/10
Reviewed 2 week(s) ago
The place is good, strategic from the city center, close to the center of the road, only some of the staff are not very friendly during CI and during breakfast.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for sharing your experience. We are pleased to know that our hotel's location provided you with comfort. We apologize for the less than pleasant staff service at check-in and breakfast. This feedback is very valuable for us to improve our team training to provide more consistent, friendly service. We hope to welcome you back with a warmer and more enjoyable experience. Warm regards, PR Manager
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L***a
Leisure
9,7
/10
Reviewed 2 week(s) ago
Will return when I get a reasonable price.
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Accommodation's Reply
10 Sep 2025
Dear Guest, Thank you for your review. We always strive to provide prices that reflect our quality and service. To get the best deal, you can book directly through hotel reservations to get the right promotion. We look forward to welcoming you back. Warm regards, PR Manager
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aa
ayman a.
Leisure
10,0
/10
Reviewed 3 week(s) ago
Nice stay because of one staff named Rareen, it's really helpful and a sweet person. She makes our stay very happy and comfortable 😊
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Accommodation's Reply
09 Sep 2025
Dear Mr/Ms Ayman,
Thank you for sharing your kind words. We’re delighted to hear that Mr Ririn made your stay enjoyable and comfortable. Your feedback will surely motivate her and our team to continue delivering heartfelt service. We look forward to welcoming you back for another pleasant stay.
Sincerely Regards,
PR Manager
I***N
10,0
/10
Reviewed 3 week(s) ago
Best choice, highly recommended, location close to the city
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Accommodation's Reply
02 Sep 2025
Dear Guest, Thank you for your review of Aiho Hotel Medan. We are delighted to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Warmest regards, PR Manager
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T***a
9,7
/10
Reviewed 3 week(s) ago
Everything is okay but there is just one thing missing, the staff serving in the breakfast room are not very friendly.
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Accommodation's Reply
09 Sep 2025
Dear Guest, Thank you for your review. We apologize for any inconvenience caused by the breakfast service and will be providing additional training to ensure our entire team always welcomes guests with a friendly welcome. We look forward to welcoming you back for an even better experience. Best regards, PR Manager
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Helmi E.
9,4
/10
Reviewed 3 week(s) ago
All the staff are friendly and helpful.
It's also comfortable for the kids, and there are no unpleasant restrictions.
We'll stay again in the future.
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Accommodation's Reply
02 Sep 2025
Dear Mr. Helmi, Thank you for choosing Aiho Hotel Medan as your accommodation and for taking the time to review your stay with us. We are pleased to know that you were satisfied with the promptness and friendliness of the staff. We look forward to welcoming you back in the future. Warm regards, PR Manager
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BR
Berlon R.
Staycation
10,0
/10
Reviewed 3 week(s) ago
The location is strategic, even though the hotel is old, it is still good enough for families.
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Accommodation's Reply
01 Sep 2025
Dear Mr. Barlon, Thank you for your review. We're glad to hear that you and your family enjoyed your stay. We look forward to welcoming you back on your next visit. Warm regards, PR Manager
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A***O
Leisure
9,6
/10
Reviewed 4 week(s) ago
the shower water system in the bathroom is broken,
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Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for your review. We apologize for the inconvenience regarding the bathroom's water system. We have addressed this feedback and are looking forward to welcoming you back for an even better experience. Warm regards, PR Manager
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R***N
Staycation
9,6
/10
Reviewed 5 week(s) ago
In terms of service, the hotel rooms were all good. However, breakfast was very limited, and the restaurant space wasn't large enough for guests, so guests had to queue for a table.
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2 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Guest, Thank you for your appreciation of the service and comfort of our rooms. Your feedback regarding the breakfast menu variety and restaurant capacity has been taken into consideration, and the team will conduct an immediate evaluation to ensure a more comfortable breakfast experience for guests in the future. Warm regards, PR Manager
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J***h
8,5
/10
Reviewed 5 week(s) ago
Ok, very comfortable and easy to get everywhere
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1 people find it helpful
Accommodation's Reply
20 Aug 2025
Dear Guest, Thank you for your review. We are glad you had a comfortable stay at Aiho Hotel Medan. We look forward to welcoming you back in the future. Warm regards, PR Manager
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O***s
10,0
/10
Reviewed 5 week(s) ago
Overall everything is good, especially the friendly hotel staff.
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Guest, Thank you for your review of Aiho Hotel Medan. We are delighted to know that you enjoyed your stay at our hotel. We look forward to seeing you again in the future. Warm regards, PR Manager.
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IN
Iraa N.
Leisure
9,6
/10
Reviewed 5 week(s) ago
So far everything is fine, but the food is far from the impression of a 4-star hotel breakfast, there is less variety and the taste is really messy. It's actually better to have breakfast outside. It's better to book a room without breakfast and look for breakfast outside, consider it as getting a local breakfast culinary experience compared to having breakfast at this hotel.
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Accommodation's Reply
22 Aug 2025
Dear Ms. Iraa, Thank you for your review and constructive comments. We apologize for the breakfast experience that did not meet your expectations. We have passed your feedback regarding the variety and taste to the culinary team for immediate evaluation and improvement. We hope you have an even better experience on your next visit. Warm regards, PR Manager
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N***a
Transit
8,5
/10
Reviewed 5 week(s) ago
The room is comfortable, but the AC is not cold enough 🙂
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Accommodation's Reply
22 Aug 2025
Dear Guest, Thank you for your review. We apologize that the AC did not meet your expectations. We have forwarded this constructive feedback to the team for further action and a solution. We hope to have the opportunity to serve you again in the future. Warm regards, PR Manager
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N***y
Staycation
10,0
/10
Reviewed 6 week(s) ago
The staff is great, friendly and quite helpful.
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2 people find it helpful
Accommodation's Reply
18 Aug 2025
Dear Guest, Thank you for your appreciation. We are pleased to hear that our staff provided friendly and helpful service during your stay. We look forward to welcoming you back. Warm regards, PR Manager
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I***n
Business
8,8
/10
Reviewed 6 week(s) ago
Nice hotel, clean, comfortable bedroom, clean bathroom.
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Accommodation's Reply
12 Aug 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the cleanliness of your room and the facilities. We look forward to welcoming you back in the future. Warm regards, PR Manager
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JR
Jemie R.
Business
10,0
/10
Reviewed 7 week(s) ago
Very good moment, and the staff is friendly.
1 people find it helpful
Accommodation's Reply
12 Aug 2025
Dear Ibu Jemie,
Thank you for sharing your experience. We are delighted you had a great time and found our staff friendly. We look forward to welcoming you back.
Sincerely Regards,
PR Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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