Astara Hotel Balikpapan

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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
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About Accommodation

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Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Highlights at This Property

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Located in Shopping Spot
In the center of Downtown Area
High capacity Swimming Pool

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

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Strategic Location (18)
Kids Friendly (1)
Friendly Staffs (13)
Clean Room (9)
8.5
/ 10
Sherly S.
Good hotel... Good location...

Location Info

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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Lobby Astara Hotel Balikpapan
Exterior 2 Astara Hotel Balikpapan

Discover More About Astara Hotel Balikpapan

Location


Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.

About Astara Hotel Balikpapan

Not only located within easy reach of various places of interests for your adventure, but staying at Astara Hotel Balikpapan will also give you a pleasant stay.

Astara Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Astara Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Astara Hotel Balikpapan provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Astara Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Astara Hotel Balikpapan, a wonderful accommodation for your family holiday.

This hotel is an ideal choice for you, novice to professional golfers.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Astara Hotel Balikpapan.

If you plan to have a long-term stay, staying at Astara Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Astara Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Are you a shopaholic? Staying at Astara Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Astara Hotel Balikpapan is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Astara Hotel Balikpapan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Astara Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Astara Hotel Balikpapan.

All Facilities

Bar, Cafe and Lounge Astara Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool Astara Hotel Balikpapan
Swimming Pool
Fitness Center Astara Hotel Balikpapan
Fitness Center
Functional Hall Astara Hotel Balikpapan
Functional Hall
Lobby Astara Hotel Balikpapan
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Beach Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Gala dinner
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snacks
  • Snack bar

Things to Do

  • Beach towel
  • Beach umbrella
  • Children play area
  • Fitness center
  • Health club
  • Karaoke
  • Massage
  • Outdoor facilities
  • Outdoor pool
  • Picnic area
  • Pool cabanas
  • Pool sun loungers
  • Sauna
  • Spa
  • Hot tub
  • Poolside bar
  • TV lounge
  • Waterslide
  • Waterpark
  • Water park access (surcharge)

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Porter
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Early check-in
  • Elevator
  • 24-hour room service
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Business Facilities

  • Business center
  • Business facilities
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Sports and Recreations

  • Aerobics
  • Billiard
  • Fitness center
  • Golf
  • Golf course
  • Mini golf
  • Water sport

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible

Transportation

  • Airport transfer
  • Parking with surcharge
  • Car rental
  • Secure parking
  • Valet parking

Kids and Pets

  • Babysitting
  • CRIBS
  • Highchairs

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

General Check-in Instructions

Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 4,626 verified guests reviews
8.1
Convenient
Fantastic
1,189
Very Good
2,152
Satisfying
376
Average
909
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (18)
kids friendly (1)
friendly staffs (13)
clean room (9)
tasty breakfast (3)
complete facilities (3)
tasty food (9)
See More 7
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Category
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Language
English
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PG
Pt Greatwall D. A. P.
Business
8.5
/ 10
25 Aug 2023
The hotel is located in the strategic area. It is very good location.
Review photo of Astara Hotel Balikpapan from Vonny A.

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Accommodation's Reply
02 Sep 2023
Dear guest, Mrs. Vonny a, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for your stay while in Balikpapan, and sharing your positive experience. Astara Hotel Balikpapan is right above the Pentacity Shopping Venue, Balikpapan Superblock area, which is the center of Balikpapan city, the most complete shopping and biggest entertainment in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-Walk Mall, and many more. Vacation moments are very meaningful if they are in the right place. We hope to welcome Mrs. Vonny a and her family back to stay in the future. Sincerely, Management.
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Mia K. F.
Staycation
5.4
/ 10
17 Dec 2023
Check in service was awful. I had to wait for 2 hours to get my room ready. The staff is not nice nor responsive. No compensation nor whatsoever. So disapointed with the service. This wasn't my 1st time stayed here with the same check in experience. If not because I already paid it, or because somebody else got reseved it for me I will not come back. Not recommended!
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Review photo of Astara Hotel Balikpapan from Mia K. F.

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Accommodation's Reply
28 Dec 2023
Dear guest, Mrs. Mia Kusuma Fitriana, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for your stay while in Balikpapan. Your feedback is very meaningful. We apologize that something disturbed your comfort during your stay. We will immediately inform the relevant departments to review and ensure that the same thing does not happen again. We hope to welcome Mrs. Mia Kusuma Fitriana and her family back to stay at Astara Hotel Balikpapan, providing an even better staying experience in the future. Best regards, Management.
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R
Rusdianoor
Holiday
10
/ 10
28 Jun 2023
The kids are enjoying their vacation, great jos. 👍.
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Review photo of Astara Hotel Balikpapan from Rusdianoor R.
Review photo of Astara Hotel Balikpapan 2 from Rusdianoor R.

3 liked this review

Accommodation's Reply
04 Jul 2023
Dear guest, Mr. Rusdianoor. Warm greetings from Astara Hotel Balikpapan. Thank you very much for choosing Astara Hotel Balikpapan as your choice to stay and share your experiences. We strive to provide the best and most pleasant stay experience for all our guests. And will continue to be committed to providing the best service and ensuring that the facilities are always well maintained. Glad to be able to welcome Mr. Rusdianoor and family back to stay and provide a better stay experience in the future. Greetings. Management of Astara Hotel Balikpapan.
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Hairunissa y.
Holiday
10
/ 10
16 Jan 2023
This accommodation is suitable for honeymoon or family vacation. Its location inside a shopping and entertainment center is very pleasant.
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Review photo of Astara Hotel Balikpapan from Hairunissa Y.

3 liked this review

SM
Siti M.
Staycation
9
/ 10
04 Dec 2023
Okay, although at first I was confused because the lobby was separate, you had to go up and down to make a reservation, but otherwise all the services were okay, the ocean view room, cafe, pool were okay, but because it was raining, you couldn't take your children swimming, it's true what other reviewers said if there were spots. The spots were on the cloth which wasn't clean, thankfully in my room the spots were on the lamp and towel for the head, so of course we didn't use them, pay more attention to the others, everything was fine, thank you.
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Review photo of Astara Hotel Balikpapan from Siti M.
Review photo of Astara Hotel Balikpapan 2 from Siti M.
Review photo of Astara Hotel Balikpapan 3 from Siti M.
Review photo of Astara Hotel Balikpapan 4 from Siti M.
Review photo of Astara Hotel Balikpapan 5 from Siti M.
Review photo of Astara Hotel Balikpapan 6 from Siti M.
Review photo of Astara Hotel Balikpapan 7 from Siti M.
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Accommodation's Reply
09 Dec 2023
Dear guest, Mrs. Siti Muallifah, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for your stay while in Balikpapan. Mother's feedback is very meaningful. We apologize that something disturbed your comfort during your stay. We will immediately inform the relevant departments to review and ensure that the same thing does not happen again. We hope to welcome Mrs. Siti Muallifah and her family back to stay at Astara Hotel Balikpapan, providing an even better staying experience in the future. Best regards, Management.
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Hari S.
Holiday
8.8
/ 10
29 Oct 2023
The room is clean and the AC is cold unlike the previous room. Friendly service, especially the FB section. The breakfast is varied and quite delicious.
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Review photo of Astara Hotel Balikpapan from Hari S.

1 liked this review

Accommodation's Reply
03 Nov 2023
Dear guest, Mr. Hari Suharto, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for your stay while in Balikpapan, and sharing your positive experience. Right above the Pentacity Shopping Venue, the Balikpapan Superblock area, is the most complete shopping center and largest entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-Walk Mall, and many more. We hope that we can welcome Mr. Hari Suharto and his family back to stay at Astara Hotel Balikpapan, providing an even better staying experience in the future. Best regards, Management.
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frengky b. s.
8.5
/ 10
08 Dec 2023
Hopefully the service will always be better.
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Review photo of Astara Hotel Balikpapan from Frengky B. S.

1 liked this review

Accommodation's Reply
14 Dec 2023
AHB-GOOD. Dear guest, Mr. Frengky Berty Siby, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for your stay while in Balikpapan, and sharing your positive experience. Right above the Pentacity Shopping Venue, the Balikpapan Superblock area, is the most complete shopping center and largest entertainment center in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-Walk Mall, and many more. We hope to welcome Mr. Frengky Berty Siby and his family back to stay at Astara Hotel Balikpapan, providing an even better staying experience in the future. Best regards, Management.
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BS
Budho S.
Holiday
8.5
/ 10
04 Dec 2022
Restaurant and clean rooms. Long check-in process due to queuing, you have to be patient. It's amazing that it's steady. Next try another type of room.
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Review photo of Astara Hotel Balikpapan from Budho S.
Review photo of Astara Hotel Balikpapan 2 from Budho S.
Review photo of Astara Hotel Balikpapan 3 from Budho S.

1 liked this review

NA
Noni A. K. K.
8.5
/ 10
13 Nov 2022
Details provided through photos such as sample photo rooms are not as they should be. It is better if all accommodation facilities in all rooms are described so that it becomes a benchmark for guests to stay. Cleanliness in the room is still minimal, where there is still a lot of dust, dirt, and even trash under the mattress. Overall all is well and good including the food in the restaurant.
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Review photo of Astara Hotel Balikpapan from Bobby R. S.
Review photo of Astara Hotel Balikpapan 2 from Bobby R. S.
Review photo of Astara Hotel Balikpapan 3 from Bobby R. S.

2 liked this review

Robiatul A.
Holiday
8.5
/ 10
08 May 2022
It's fun to bring children to play with the Aqua Boom ride, a large pool because it's integrated with the rides. The location is one building with the mall. Stay during the Eid holidays, when there are a lot of visitors. So the check-in queue, the new room is ready at 4 and 5. There is no compensation for a longer check-out. Restaurant facilities and varied food menu, standard taste. The rooms are small because they are semi apartments. Room equipment (towels, doormats, slippers, drinking water, coffee/tea stirrers, tissue) are not complete when entering the room, must be requested in advance. But friendly service. For me, for the price of 899 thousand, the service and facilities are not perfect.
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Review photo of Astara Hotel Balikpapan from Robiatul A.
Review photo of Astara Hotel Balikpapan 2 from Robiatul A.
Review photo of Astara Hotel Balikpapan 3 from Robiatul A.
Review photo of Astara Hotel Balikpapan 4 from Robiatul A.

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Exterior 4 Astara Hotel Balikpapan

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.