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Astara Hotel Balikpapan
Hotels
Preferred Partner Plus
All-star Accommodation
8,2
/10
Very Good
5.215 reviews
What Guests Say About Their Stay
Surroundings (127)
Accessibility (123)
Distance To City Center (119)
Ambiance (114)
Sherly S.
8,5
/ 10
Good hotel... Good location...
Pradhika R. U.
8,8
/ 10
Good location, representative for business traveling or family vacation
Mariam
9,4
/ 10
New hotel with great location!
In the Area
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
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Available Room Types in Astara Hotel Balikpapan
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What's around Astara Hotel Balikpapan
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Discover More About Astara Hotel Balikpapan
Location
Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.
About Astara Hotel Balikpapan
Not only located within easy reach of various places of interests for your adventure, but staying at Astara Hotel Balikpapan will also give you a pleasant stay.
Astara Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Astara Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Astara Hotel Balikpapan provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Astara Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Astara Hotel Balikpapan, a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Astara Hotel Balikpapan.
If you plan to have a long-term stay, staying at Astara Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Astara Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Astara Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Astara Hotel Balikpapan is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Astara Hotel Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Astara Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Astara Hotel Balikpapan.
All facilities in Astara Hotel Balikpapan
Swimming Pool
Lobby
Accommodation Services
Exterior
In-room Bathroom
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Things to Do
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Health club
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Picnic area
- Pool cabanas
- Pool sun loungers
- Sauna
- Spa
- Hot tub
- Poolside bar
- TV lounge
- Waterslide
- Waterpark
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Sports and Recreations
- Aerobics
- Billiard
- Fitness center
- Golf
- Golf course
- Mini golf
- Water sport
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Braille or raised signage
- In-room accessibility
- Wheelchair accessible
Transportation
- Airport transfer
- Car rental
- Garage
- Secure parking
- Valet parking
Kids and Pets
- Babysitting
- CRIBS
- Highchairs
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Astara Hotel Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Astara Hotel Balikpapan | 346 |
Number of floors in Astara Hotel Balikpapan | 5 |
Another facilities in Astara Hotel Balikpapan | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar |
Frequently asked question in Astara Hotel Balikpapan
What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Astara Hotel Balikpapan
Traveloka (5.205)
Other sources (10)
8,2
Very Good
From 5.205 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,1
Meal
8,1
Location
8,6
Service and Facilites
8,2
People often mention about Astara Hotel Balikpapan
All
Variasi (84)
Akses (82)
Lingkungan Sekitar (78)
Jarak ke Pusat Kota (76)
Suasana (75)
Keramahan Staff (74)
Kamar Tidur (71)
Rasa (71)
Area Hotel (67)
Pilihan Aktivitas (65)
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Traveler Reviews Astara Hotel Balikpapan
Number of reviews per page
20
40
Customer reviews
L***a
10,0
/10
Reviewed 2 day(s) ago
Strategic location, one building with shopping center, waterboom, near BSB beach, rooms with very refreshing sea view. The breakfast menu is quite varied.
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Nur L. N.
8,5
/10
Reviewed 4 day(s) ago
Fun for kids to have a holiday with a big swimming pool
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Mrs. Nur L. N., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Nur L. N., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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AS
Akhmad S.
Leisure
6,5
/10
Reviewed 4 day(s) ago
Long check in because we didn't pay attention to the queue, and the staff at the bar were rude. The story is that it was our first time here, and we just found out that the hotel is divided into 3 buildings, then my room turned out to be a separate building from the P6 parking area. So when I went to the parking lot, I had to turn around and exit the building in the pool area, and when I wanted to go back to my room, I got lost and entered the wrong hotel building, it's natural that I didn't know because it was my first time and the buildings were separated like this. And when I got lost, I met about 6 staff at the BAR and when I asked, instead of being answered, they laughed at me, they were just satisfied laughing and didn't answer my question at all because they had seen me getting lost going back and forth looking for my room building, (please check the CCTV, the incident occurred on 6-27-2025 at around 15:00) I swear that was very unethical and very annoying, luckily there was still one male staff near the door who directed me.
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear valued guest, Mr. Akhmad S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome Mr. Akhmad S. and family back to stay at Astara Hotel Balikpapan, providing a better stay experience in the future. Best regards, Management
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m***d
Leisure
10,0
/10
Reviewed 5 day(s) ago
all hotel staff are very helpful...
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Accommodation's Reply
04 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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AS
Artha S.
10,0
/10
Reviewed 5 day(s) ago
Always stay at Astaraa when I'm at BPP, the best👍
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Mr./Mrs. Artha S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Artha S., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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R***a
Staycation
10,0
/10
Reviewed 6 day(s) ago
Hotel so good for our first trip in Balikpapan-Kalimantan, so recommended!
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Accommodation's Reply
04 Jul 2025
Dear our esteemed guest,
Warm greetings from Astara Hotel Balikpapan.
We would like to express our gratitude for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan.
With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more.
We hope to have the pleasure of welcoming you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future.
Sincerely,
Management
H***y
Leisure
8,5
/10
Reviewed 6 day(s) ago
Good service, only when checking in, with a crowded position, it takes a very long time,
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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A***u
8,9
/10
Reviewed 7 day(s) ago
Check in hotel 1 hour 30 minutes. Okay maybe because it's weekend. When I entered the room, the bed type was twin bed, even though the notes had requested 1 large bed, so I waited another 20 minutes. There was 1 waitress who was not very friendly.
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better stay experience in the future. Best regards, Management
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D
Dewi
Leisure
10,0
/10
Reviewed 1 week(s) ago
Thank God, it fits and is comfortable, I was satisfied swimming too.
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Accommodation's Reply
04 Jul 2025
Dear valued guest, Mrs. Dewi., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Dewi., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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R
RiMaria
Leisure
8,5
/10
Reviewed 2 week(s) ago
Suitable for family staycation.
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D***i
8,5
/10
Reviewed 2 week(s) ago
the food tastes really bad, it's just strategic, the room is also just B
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1 people find it helpful
D***i
Leisure
9,3
/10
Reviewed 2 week(s) ago
Strategic location, suitable for family events, recommended
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1 people find it helpful
Ujang C.
Leisure
10,0
/10
Reviewed 2 week(s) ago
I like the service. So do the food variants. In the future, always provide the best service. Always success for Astara Hotel friends and staff.
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Accommodation's Reply
23 Jun 2025
Dear valued guest Mr. Ujang C., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Ujang C., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Lisa A.
Staycation
9,4
/10
Reviewed 2 week(s) ago
The hotel is located in Pentacity, honestly, access to this hotel is actually not complicated, but if you don't know, you will definitely have trouble finding it, for the hotel itself, it is fairly cozy with direct lift access connected to the food court and shopping center. Maybe for a staycation, this hotel is fairly budget in the BSB area
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mekkah a.
10,0
/10
Reviewed 3 week(s) ago
very effective, 1 night is still not enough
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Accommodation's Reply
23 Jun 2025
Dear valued guest Mr./Mrs. Mecca. A., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, Pantai BSB, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Mecca. A., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Y***n
10,0
/10
Reviewed 3 week(s) ago
It's so cool that you definitely won't regret it.
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1 people find it helpful
Accommodation's Reply
23 Jun 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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J***o
6,9
/10
Reviewed 3 week(s) ago
Until half past 4 in the afternoon I still couldn't get into the room
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Accommodation's Reply
17 Jun 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
See original
Masrah S.
10,0
/10
Reviewed 3 week(s) ago
Enjoyed staying here, only one access key
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Accommodation's Reply
16 Jun 2025
Dear valued guest, Mrs. Masrah S., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Masrah S., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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DA
Dewi A. P. N.
10,0
/10
Reviewed 3 week(s) ago
Clean place, the gym is wow cool 😲😲😲
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Accommodation's Reply
16 Jun 2025
Dear valued guest, Mrs. Dewi A. P. N., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mrs. Dewi A. P. N., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
See original
D***i
9,7
/10
Reviewed 4 week(s) ago
hotel staff is very friendly, helpful, very recommended
🥰
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Accommodation's Reply
16 Jun 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Number of reviews per page
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40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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