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Astara Hotel Balikpapan
Hotels
Preferred Partner Plus
All-star Accommodation
8,2
/10
Very Good
5.167 reviews
What Guests Say About Their Stay
Surroundings (114)
Accessibility (110)
Distance To City Center (107)
Ambiance (104)
Sherly S.
8,5
/ 10
Good hotel... Good location...
Pradhika R. U.
8,8
/ 10
Good location, representative for business traveling or family vacation
Mariam
9,4
/ 10
New hotel with great location!
In the Area
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
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Available Room Types in Astara Hotel Balikpapan
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Per room per night (excl. taxes & fees)
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What's around Astara Hotel Balikpapan
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Discover More About Astara Hotel Balikpapan
Location
Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.
About Astara Hotel Balikpapan
Not only located within easy reach of various places of interests for your adventure, but staying at Astara Hotel Balikpapan will also give you a pleasant stay.
Astara Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Astara Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Astara Hotel Balikpapan provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Astara Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Astara Hotel Balikpapan, a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Astara Hotel Balikpapan.
If you plan to have a long-term stay, staying at Astara Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Astara Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Astara Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Astara Hotel Balikpapan is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Astara Hotel Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Astara Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Astara Hotel Balikpapan.
All facilities in Astara Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Things to Do
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Health club
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Picnic area
- Pool cabanas
- Pool sun loungers
- Sauna
- Spa
- Hot tub
- Poolside bar
- TV lounge
- Waterslide
- Waterpark
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Sports and Recreations
- Aerobics
- Billiard
- Fitness center
- Golf
- Golf course
- Mini golf
- Water sport
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Braille or raised signage
- In-room accessibility
- Wheelchair accessible
Transportation
- Airport transfer
- Car rental
- Garage
- Secure parking
- Valet parking
Kids and Pets
- Babysitting
- CRIBS
- Highchairs
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Astara Hotel Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Astara Hotel Balikpapan | 346 |
Number of floors in Astara Hotel Balikpapan | 5 |
Another facilities in Astara Hotel Balikpapan | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar |
Frequently asked question in Astara Hotel Balikpapan
What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Astara Hotel Balikpapan
Traveloka (5.167)
8,2
Very Good
From 5.167 reviews
Provided by travelers on
Cleanliness
8,2
Room Comfort
8,1
Meal
8,1
Location
8,6
Service and Facilites
8,1
People often mention about Astara Hotel Balikpapan
All
Accessibility (73)
Variety (72)
Surroundings (70)
Distance to City Center (69)
Ambiance (67)
Staff Friendliness (66)
Bedroom (63)
Taste (62)
Hotel Area (58)
Family Friendly (57)
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Traveler Reviews Astara Hotel Balikpapan
Number of reviews per page
20
40
Customer reviews
Masrah S.
10,0
/10
Reviewed 2 day(s) ago
Enjoyed staying here, only one access key
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DA
Dewi A. P. N.
10,0
/10
Reviewed 2 day(s) ago
Clean place, the gym is wow cool 😲😲😲
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D***i
9,7
/10
Reviewed 5 day(s) ago
hotel staff is very friendly, helpful, very recommended
🥰
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S***a
9,4
/10
Reviewed 5 day(s) ago
clean.comfortable but the AC is not cold enough
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A***a
9,1
/10
Reviewed 5 day(s) ago
Got a connecting room as requested and pretty view from the room. All is great, more maintenance and cleanness can be improved for better experience! :)
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Accommodation's Reply
12 Jun 2025
Dear our esteemed guest,
Warm greetings from Astara Hotel Balikpapan.
Thank you for choosing our hotel for your stay in Balikpapan. Your feedback is highly valued as we continuously improve our facilities and services. We apologize for any inconvenience during your stay. Will share your comments with the relevant departments to prevent any recurrence of the issues.
We hope to have the pleasure of welcoming you and your family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future.
Sincerely,
Management
H***i
9,1
/10
Reviewed 5 day(s) ago
Not bad. Affordable. According to standards. Good enough. All good.
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Accommodation's Reply
10 Jun 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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HK
Hadi K.
Staycation
7,1
/10
Reviewed 6 day(s) ago
It is very unfortunate that the 4-star hotel has a parking problem so we still have to pay the parking fee, the chronology is, we checked in on June 9, 2025 and checked out on June 10, 2025, I reported to the concierge to register the parking ticket, but when we got to the parking attendant we still had to pay on the 10th with the excuse that the hotel only had to register on the 9th, how could we check out on the 10th, and this problem has often been repeated several times and this time it was the peak
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R***o
Staycation
9,7
/10
Reviewed 6 day(s) ago
This is the second time staying at Astara..with a different building..🤗
This time in the Acropolis building..the first in Nicopolis..
It's just that for the rooms in Acropolis the room size feels smaller..
The hotel staff are always friendly..providing easy service..🤗😊
For the food..it's quite varied and tastes good..🤗
Check in/check out is also not too long..
Thank you Astara..hopefully it will be even better in the future..🤗
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Accommodation's Reply
12 Jun 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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M***y
Leisure
9,4
/10
Reviewed 2 week(s) ago
the hotel staff is friendly, the hotel area is clean, the elevator smells good. It's a shame that the toilet size is very narrow, it's a bit difficult for big people because the toilet is close to the wall. Hopefully it can be improved in the future. The food in the restaurant is varied and all delicious, the staff in the restaurant are also very friendly with children and very helpful.
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Accommodation's Reply
04 Jun 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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A***i
9,0
/10
Reviewed 2 week(s) ago
friendly staff for my room that I booked from Traveloka, in the picture there was a small sofa when I arrived in the room there was no special request for me either. It was not realized, there were stains on the sheets that wouldn't go away, the bottom of the curtain was dirty, for the facilities provided it was ok, the gym was close to the mall, free water boom, the staff service was fast and friendly
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Accommodation's Reply
05 Jun 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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T***y
Transit
7,0
/10
Reviewed 2 week(s) ago
Basically everything is good, the location is okay, the facilities are also good, the service is okay. It's just that the staff is not very "quick". Hopefully in the future it can be better :)
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Accommodation's Reply
05 Jun 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
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R***y
9,7
/10
Reviewed 2 week(s) ago
A very comfortable hotel to stay. The hotel staff are all friendly, but recently I found a parking staff who I think is really mean. He deliberately entered the wrong license plate number into the system, so he went back to the hotel. At first I thought it was unintentional, but when I met the staff, they didn't know and just ran away smiling. This staff is a woman, she's a bit chubby, how can she behave like that. The male staff are nice, and the security guard is also nice. It's just this female staff whose behavior is a bit different.
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Accommodation's Reply
02 Jun 2025
Dear valued guest, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, and share a better stay experience in the future. Best regards, Management
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C***n
Leisure
9,3
/10
Reviewed 3 week(s) ago
Room and toilet too small, but meal is very good 👍
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Accommodation's Reply
02 Jun 2025
Dear our esteemed guest,
Warm greetings from Pentacity Hotel Balikpapan.
We would like to express our gratitude for choosing Pentacity Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan.
With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Park, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more.
We hope to have the pleasure of welcoming you and your family back to stay at Pentacity Hotel Balikpapan, providing an even better stay experience in the future.
Sincerely,
Management
Fadhil K. J.
10,0
/10
Reviewed 3 week(s) ago
But the breakfast queue is overflowing, try adding a larger breakfast area
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Accommodation's Reply
26 May 2025
Dear valued guest, Mr. Fadhil to. J., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice to stay while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome Mr. Fadhil to. J., and family back to stay at Astara Hotel Balikpapan, providing a better stay experience in the future. Best regards, Management
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A***i
Leisure
10,0
/10
Reviewed 4 week(s) ago
The hotel is nice. It's clean and the AC is cold.
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Accommodation's Reply
26 May 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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ep
erie p.
10,0
/10
Reviewed 4 week(s) ago
All the people in the Astara Hotel area were very helpful, both from the parking attendant who directed us to park at the Astara Hotel, the security, the office boy and the very friendly hotel lobby service, making it easy for me and my family to stay at the Astara Hotel, oh yes, the hotel technician who was quick and responsive in helping us in the room when we had difficulty using the electric stove, because we had never used one before, thanks in advance to all Astara Hotel, always successful
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Accommodation's Reply
20 May 2025
Dear valued guest, Mr./Mrs. Erie P., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Erie P., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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V***a
Staycation
10,0
/10
Reviewed 4 week(s) ago
The hotel is really good, near the mall and the service is good.
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Accommodation's Reply
20 May 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experiences. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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A***d
Staycation
8,4
/10
Reviewed 4 week(s) ago
The main course variations are still not very interesting. The parking system needs to be fixed again so that customers don't get confused just because of the parking ticket at the front gate.
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1 people find it helpful
Accommodation's Reply
20 May 2025
Dear valued guest, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your primary choice of accommodation while in Balikpapan. Your feedback means a lot. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure that the same thing does not happen again. We hope to welcome you and your family back to stay at Astara Hotel Balikpapan, providing a better accommodation experience in the future. Best regards, Management
See original
W***I
Staycation
10,0
/10
Reviewed 4 week(s) ago
comfortable place, delicious food, easy access to the mall, comfortable for a staycation
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Accommodation's Reply
20 May 2025
Dear valued guests, Warm greetings from Pentacity Hotel Balikpapan. Thank you for choosing Pentacity Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to Marquee On 7 | Pool Club, The Nusantara Grand Ballroom, Aquaboom Waterpark, CNC Fitness Center, Nusa Lumina Digital Playground, Score Sport Lounge, Pantai BSB, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to stay at Pentacity Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Danang B.
10,0
/10
Reviewed 4 week(s) ago
The place is really cool, perfect for families.
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Accommodation's Reply
16 May 2025
Dear valued guest, Mr. Danang B., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your main choice for staying while in Balikpapan, and sharing your positive experience. Located right above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping center and the largest entertainment in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Danang B., and family back to stay at Astara Hotel Balikpapan, providing a better staying experience in the future. Best regards, Management
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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