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Astara Hotel Balikpapan
Hotels
Preferred Partner Plus
All-star Accommodation
8,2
/10
Very Good
5.314 reviews
What Guests Say About Their Stay
Surroundings (158)
Accessibility (154)
Distance To City Center (141)
Ambiance (140)
Shangkar G. C.
10,0
/ 10
My first time checking in Astara for 2 nights. It was a great time we had drinking sessions at Blend Wine. Cool cafe with a variety of drinks at a reasonable price. Friendly staff Ibu Yulis and Grace.
The rooms were so clean and the AC was so chilled. For food, it's surrounded by a food paradise. Had fun in Score Sports Lounge playing golf stimulation with Pak Herman, the Manager of Score Sports Lounge. The rate for golf stimulation is so cheap, Rp250,000 per hour. I really enjoyed it.
Good service for the Astara Hotel concierge, especially Pak Adi and Aldi, who are willing to show you the nightlife spots in the BSB area. I really enjoyed my trip to Balikpapan and was very comfortable staying at the Astara Hotel Balikpapan.
Again, good service.
Finally, the hotel sent me to the Airport free of charge. Highly recommended.
R***a
10,0
/ 10
Our recent hotel stay was truly enjoyable. The central location made it incredibly convenient for exploring, with many popular sights and dining options just a short walk away. The room itself was immaculately clean, spacious, and very comfortable, offering a relaxing retreat after a day of sightseeing. What truly set this hotel apart, however, was the exceptional service from the staff. Every team member we encountered, from the front desk to housekeeping, was remarkably friendly, attentive, and went above and beyond to ensure our needs were met. We especially appreciated their local recommendations and willingness to assist with any queries. Overall, it was a fantastic experience that exceeded our expectations, and we would highly recommend it to anyone visiting the area.
R***i
10,0
/ 10
Best location, quick response of the staffs & good service. We had good memories spending time with our family. Thank you so much 😍
Sherly S.
8,5
/ 10
Good hotel... Good location...
Pradhika R. U.
8,8
/ 10
Good location, representative for business traveling or family vacation
In the Area
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Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
In the center of Downtown Area
Located in Shopping Spot
+2 more
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Available Room Types in Astara Hotel Balikpapan
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What's around Astara Hotel Balikpapan
Jalan Jendral Sudriman. No.47, Balikpapan Superblock, Balikpapan City Center, Balikpapan, Kalimantan Timur, Indonesia, 70411
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Location
Astara Hotel Balikpapan is a hotel in a good neighborhood, which is located at Balikpapan City Center.
About Astara Hotel Balikpapan
Not only located within easy reach of various places of interests for your adventure, but staying at Astara Hotel Balikpapan will also give you a pleasant stay.
Astara Hotel Balikpapan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.
Astara Hotel Balikpapan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
From business event to corporate gathering, Astara Hotel Balikpapan provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Astara Hotel Balikpapan is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Astara Hotel Balikpapan, a wonderful accommodation for your family holiday.
This hotel is an ideal choice for you, novice to professional golfers.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Astara Hotel Balikpapan.
If you plan to have a long-term stay, staying at Astara Hotel Balikpapan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Astara Hotel Balikpapan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Are you a shopaholic? Staying at Astara Hotel Balikpapan will surely spoil you for numerous shopping centers nearby.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Astara Hotel Balikpapan is suitable for you who value privacy during your stay.
Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Astara Hotel Balikpapan exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Astara Hotel Balikpapan is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Astara Hotel Balikpapan.
All facilities in Astara Hotel Balikpapan
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Bar
- Beach Bar
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Buffet dinner
- Cafe
- Continental breakfast
- Dining area
- Early bird breakfast
- Gala dinner
- Hot breakfast
- Set menu dinner
- Set menu lunch
- Show cooking restaurant
- Snacks
- Snack bar
- Vegetarian meal
Things to Do
- Beach towel
- Beach umbrella
- Children play area
- Fitness center
- Health club
- Karaoke
- Massage
- Outdoor facilities
- Outdoor pool
- Outdoor pool
- Picnic area
- Pool cabanas
- Pool sun loungers
- Sauna
- Spa
- Hot tub
- Poolside bar
- TV lounge
- Waterslide
- Waterpark
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Early Check-in
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Late Check-out
- Laundry service
- Luggage storage
- Medical service
- Mobile
- Multilingual staff
- Porter
- Wedding service
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Early check-in
- Elevator
- 24-hour room service
- Late check-out
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
- Terrace
Business Facilities
- Business center
- Business facilities
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Sports and Recreations
- Aerobics
- Billiard
- Fitness center
- Golf
- Golf course
- Mini golf
- Water sport
Accessibilty
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Braille or raised signage
- In-room accessibility
- Wheelchair accessible
Transportation
- Airport transfer
- Car rental
- Garage
- Secure parking
- Valet parking
Kids and Pets
- Babysitting
- CRIBS
- Highchairs
Connectivity
- Internet point
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
- Ferry terminal shuttle (surcharge)
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in Astara Hotel Balikpapan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
Check in is currently available for 24 hours at Nicopolis Tower next to Pentacity Shopping Center entrance and right across Ruby Tower Apartment.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Astara Hotel Balikpapan | 346 |
Number of floors in Astara Hotel Balikpapan | 5 |
Another facilities in Astara Hotel Balikpapan | Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Beach Bar |
Frequently asked question in Astara Hotel Balikpapan
What are available facilities at Astara Hotel Balikpapan?
There are top facilites at Astara Hotel Balikpapan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astara Hotel Balikpapan?
The standard check-in time at Astara Hotel Balikpapan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Astara Hotel Balikpapan provide breakfast?
Yes, Astara Hotel Balikpapan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Astara Hotel Balikpapan?
Astara Hotel Balikpapan is a 4.0-star hotel.
How many floors does Astara Hotel Balikpapan have?
Astara Hotel Balikpapan has 5 floors.
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More Reviews from Other Guests in Astara Hotel Balikpapan
Traveloka (5.304)
Other sources (10)
8,2
Very Good
From 5.304 reviews
Provided by travelers on
Cleanliness
8,3
Room Comfort
8,2
Meal
8,1
Location
8,7
Service and Facilites
8,2
People often mention about Astara Hotel Balikpapan
All
Accessibility (102)
Variety (100)
Surroundings (98)
Ambiance (93)
Taste (90)
Distance to City Center (89)
Staff Friendliness (89)
Bedroom (88)
Hotel Area (82)
Activity Option (81)
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Traveler Reviews Astara Hotel Balikpapan
Number of reviews per page
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Customer reviews
V***n
Leisure
8,5
/10
Reviewed 3 day(s) ago
Please be more organized during weekend breakfast hours so that it is not crowded and guests do not pile up and cannot get a seat.
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest, Warm greetings from Astara Hotel Balikpapan. Thank you for taking the time to share your feedback. We apologize for any inconvenience you experienced during breakfast over the weekend, particularly regarding the overcrowding and limited seating. Your feedback is very valuable to us, and we will immediately follow up with the relevant team to organize the breakfast flow to be more organized and comfortable, and ensure all guests have a pleasant dining experience. We look forward to welcoming you back with even better service on your next visit. Sincerely,. Management
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J***l
Business
5,6
/10
Reviewed 5 day(s) ago
This hotel is so noisy, I got a room on the same floor as the restaurant, and there was a karaoke event starting at 9 PM until 11 PM. There was no notification upon check-in, no apology when I complained. The one who apologized was the one who delivered the food. Furthermore, the room is very small for a million rupiah/night. The shower faucet is mossy. The soap and shampoo dispensers are broken. It's not worth the price.
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest, Warm greetings from Astara Hotel Balikpapan. Thank you for your review and feedback. We sincerely apologize for any inconvenience you experienced during your stay, including the noise from the event in the restaurant area, the condition of the room, and the malfunctioning bathroom facilities. This certainly falls short of the standard of service and comfort we strive to provide to every guest. Your feedback is invaluable and has been forwarded to the relevant team for immediate action, including addressing noise levels, maintaining room facilities, and improving the quality of service at the front office to be more responsive and informative to guests upon check-in. We deeply regret this less-than-stellar experience and hope to welcome you back in the future with even better service and the value you expect. Sincerely,. Management
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H***y
Leisure
8,3
/10
Reviewed 6 day(s) ago
The chicken was still bleeding, at 8:15 a.m. most of the food was gone, not properly controlled. The room was full of red ants, I had already paid for the hotel. I had booked a smoking room, but it wasn't available, even though I had already paid.
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Accommodation's Reply
11 Sep 2025
Dear Valued Guest, Warm greetings from Astara Hotel Balikpapan. Thank you for sharing your experience during your stay with us. We sincerely apologize for any inconvenience you experienced regarding the quality of the food, the availability of breakfast menus, the condition of the room, and the inconsistency of the room type you booked. This is certainly far from the standard of service we expect to provide to our guests. Your feedback is very important, and we have passed it on to the relevant team for immediate follow-up, both in terms of monitoring food quality, maintaining room cleanliness, and arranging the room type according to your reservation. We hope to have the opportunity to welcome you back and provide a better stay experience that meets your expectations. Sincerely,. Management
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R***a
Staycation
10,0
/10
Reviewed 1 week(s) ago
Thank you Astara! The hotel is nice, quiet, comfortable, the receptionist is responsive, the location is strategic, and it's kid-friendly🤍🤍🤍
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Accommodation's Reply
08 Sep 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for your appreciation. We are delighted to learn that the comfort, service, and strategic location of our hotel have provided a pleasant experience for you and your family. Strategically located in the Balikpapan Superblock area, our hotel is directly connected to Pentacity Shopping Venue and various entertainment facilities such as Aquaboom Waterpark, CNC Fitness Center, Marquee On 7 | Pool Club, Footlab Reflexology, BSB Beach, Seafood 45, and The Nusantara Grand Ballroom. We look forward to welcoming you back soon with a more memorable experience. Warm regards, Management
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F***r
10,0
/10
Reviewed 2 week(s) ago
Always a regular customer when transiting or on duty in Balikpapan
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Accommodation's Reply
08 Sep 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for your appreciation. We are very pleased to know that Astara Hotel Balikpapan is always your choice when transiting or working in Balikpapan. With a strategic location in the Balikpapan Superblock area, our hotel is directly connected to Pentacity Shopping Venue and various entertainment facilities such as Aquaboom Waterpark, CNC Fitness Center, Marquee On 7 | Pool Club, Footlab Reflexology, BSB Beach, Seafood 45, and The Nusantara Grand Ballroom. We hope to always welcome you back with a more memorable stay experience. Warm regards, Management
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SK
Santi K.
6,7
/10
Reviewed 3 week(s) ago
Breakfast was awful experience.
As the lady in the restaurant asked how old my niece and nephew was. I booked 5x rooms in total so it should be fine for 6 adults one 15yr old,2x 12 yr old one 9 yr old and 20 month old child.
Is advised as family friendly but it wasn’t as friendly. On our last day one of niece wasn’t feeling well so I asked if I can bring one tiny sweet bread so she can have it with tea in the room but it wasn’t allowed.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Mrs. Santi K,
Warm greetings from Astara Hotel Balikpapan.
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you and your family experienced during breakfast.
Please rest assured that your feedback has been shared with our team, and we will take the necessary actions to improve our service so that all our valued guests, especially families, will feel more comfortable and well taken care of in the future.
We truly appreciate your trust in choosing Astara Hotel Balikpapan, and it would be our pleasure to welcome you and your family back for a more memorable and enjoyable stay.
Best regards,
Management
a***a
9,6
/10
Reviewed 3 week(s) ago
The staff are all friendly. The room is not soundproof. You can hear the sound of the outdoor AC unit.
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Accommodation's Reply
22 Aug 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Mahdi s.
Leisure
8,7
/10
Reviewed 3 week(s) ago
The food is not very varied and the taste is not right, breakfast is all cold except the eggs
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Accommodation's Reply
22 Aug 2025
Dear valued guest, Mr. Mahdi s., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr. Mahdi s. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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SG
Shangkar G. C.
Transit
10,0
/10
Reviewed 4 week(s) ago
My first time checking in Astara for 2 nights. It was a great time we had drinking sessions at Blend Wine. Cool cafe with a variety of drinks at a reasonable price. Friendly staff Ibu Yulis and Grace.
The rooms were so clean and the AC was so chilled. For food, it's surrounded by a food paradise. Had fun in Score Sports Lounge playing golf stimulation with Pak Herman, the Manager of Score Sports Lounge. The rate for golf stimulation is so cheap, Rp250,000 per hour. I really enjoyed it.
Good service for the Astara Hotel concierge, especially Pak Adi and Aldi, who are willing to show you the nightlife spots in the BSB area. I really enjoyed my trip to Balikpapan and was very comfortable staying at the Astara Hotel Balikpapan.
Again, good service.
Finally, the hotel sent me to the Airport free of charge. Highly recommended.
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Accommodation's Reply
19 Aug 2025
Dear our esteemed guest, Mr./Ms. Shangkar G. C.,
Warm greetings from Astara Hotel Balikpapan.
We would like to express our gratitude for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan.
With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more.
We hope to have the pleasure of welcoming Mr./Ms. Shangkar G. C., and family back to Astara Hotel Balikpapan, providing an even better stay experience in the future.
Sincerely,
Management
NR
Nita R.
Staycation
9,4
/10
Reviewed 5 week(s) ago
I love staying here because it's directly accessible to the mall 😀. The rooms are clean, with a great view of the pool, and the kids enjoyed swimming there.
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V***i
Business
10,0
/10
Reviewed 5 week(s) ago
Fun & enjoyable & recommended for personal and family
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Accommodation's Reply
12 Aug 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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MUHAMMAD R.
Leisure
8,8
/10
Reviewed 6 week(s) ago
Hotel with a fun swimming pool (Aqua Boom)
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Accommodation's Reply
04 Aug 2025
Dear valued guest, Mr. Muhammad R., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome Mr. Muhammad R. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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s***n
5,6
/10
Reviewed 6 week(s) ago
The taste and variety of food is lacking, the rooms are not soundproof... you can hear the noisy children from the neighbors on the right and left.
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Accommodation's Reply
04 Aug 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure a similar incident does not occur again. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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R***a
10,0
/10
Reviewed 6 week(s) ago
Our recent hotel stay was truly enjoyable. The central location made it incredibly convenient for exploring, with many popular sights and dining options just a short walk away. The room itself was immaculately clean, spacious, and very comfortable, offering a relaxing retreat after a day of sightseeing. What truly set this hotel apart, however, was the exceptional service from the staff. Every team member we encountered, from the front desk to housekeeping, was remarkably friendly, attentive, and went above and beyond to ensure our needs were met. We especially appreciated their local recommendations and willingness to assist with any queries. Overall, it was a fantastic experience that exceeded our expectations, and we would highly recommend it to anyone visiting the area.
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Accommodation's Reply
04 Aug 2025
Dear our esteemed guest,
Warm greetings from Astara Hotel Balikpapan.
We would like to express our gratitude for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Situated directly above the Pentacity Shopping Venue in the Balikpapan Superblock area, it is the most comprehensive shopping center and entertainment hub in Balikpapan.
With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, CNC Fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk mall, and many more.
We hope to have the pleasure of welcoming you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future.
Sincerely,
Management
Ashari A. P.
Business
10,0
/10
Reviewed 6 week(s) ago
The hotel staff was very helpful with check-in/check-out... Thank you
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Accommodation's Reply
30 Jul 2025
Dear valued guest, Mr./Mrs. Ashari A. P., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome Mr./Mrs. Ashari A. P. and family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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J***h
Business
10,0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, attentive, and provides clear information. The rooms are nice with ocean views. The atmosphere is peaceful, perfect for studying for the next day's test. Easy access. The food is delicious and well-stocked. Very good.
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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h***a
Leisure
10,0
/10
Reviewed 7 week(s) ago
Quite satisfied and the facilities are okay
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Accommodation's Reply
29 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, BSB Seafood 45, Balikpapan Super Bowling, E-walk Mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan and provide an even better experience in the future. Best regards, Management
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I***h
Leisure
10,0
/10
Reviewed 8 week(s) ago
A pleasant atmosphere and a cool vacation spot because it feels right above a very busy and nice mall and also has a beautiful beach view.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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Tri F. R.
Business
9,7
/10
Reviewed 8 week(s) ago
Access to everywhere is close, the staff are friendly, the view is really cool, it's comfortable to stay at this hotel.
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Accommodation's Reply
25 Jul 2025
Dear valued guest, Mr./Mrs. Tri F. R., Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan and for sharing your positive experience. Located directly above Pentacity Shopping Venue, Balikpapan Superblock area, is the most complete shopping and entertainment center in Balikpapan. With facilities and direct access to The Nusantara Grand Ballroom, Marquee On 7 | Pool Club, Aquaboom Waterpark, Nusa Lumina Digital Playground, CNC fitness Center, Score Sport Lounge, BSB Beach, bsb seafood 45, Balikpapan Super Bowling, E-walk mall, and many more. We hope to welcome you, Mr./Mrs. Tri F. R., and your family back to stay at Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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N***a
9,6
/10
Reviewed 8 week(s) ago
Satisfied with the family room with pool view. The room was clean, with three AC units that were all cold. There was a pantry, so it was convenient for cooking. Check-in was also fast, although there was a long queue due to the holiday season. However, the breakfast was lacking, even though there were many menu options.
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Accommodation's Reply
25 Jul 2025
Dear valued guests, Warm greetings from Astara Hotel Balikpapan. Thank you for choosing Astara Hotel Balikpapan as your preferred accommodation during your stay in Balikpapan. Your feedback is very meaningful. We apologize for any inconvenience during your stay. We will immediately inform the relevant department to review and ensure a similar incident does not occur again. We hope to welcome you and your family back to Astara Hotel Balikpapan, providing an even better stay experience in the future. Best regards, Management
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