Aston Gejayan Yogyakarta Hotel & Conference Center

Dear Valued Guest, Warm greetings from Aston Gejayan Yogyakarta. Thank you for taking the time to leave a review and rating us 8.5 for your experience with us. We are delighted to know that you enjoyed the new and fresh atmosphere of our hotel, as well as our strategic location near the shopping center. It was an honor to serve you, and we look forward to welcoming you back soon. Sincerely, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta.

Dear Ms. Tanti, Warm greetings from Aston Gejayan Yogyakarta. Thank you for your perfect 10 rating and very positive review. We are very pleased to know that you are satisfied with the friendliness of our staff, the cleanliness and comfort of our rooms, the variety of food, and our hotel facilities. It is a pleasure for us to provide a room upgrade and ensure your comfort during your stay, including pillows, chairs, soft carpets, and YouTube access on the TV. Your review really motivates our entire team to continue providing the best service. We are very much looking forward to your next visit. We hope this pleasant experience will continue to be memorable and repeated. Sincerely, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Mr. Arman, Thank you for your perfect score of 10 and very positive review. We greatly appreciate your appreciation for our cleanliness, friendly service, and the unique comfort of Yogyakarta that we promote. It is an honor for us to be able to provide a memorable stay experience, especially in the early stages of our hotel's operation. We hope your next visit will be even more enjoyable. We look forward to welcoming you back to Aston Gejayan Yogyakarta. Sincerely, Ibrahim Syah Pasaribu, Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Valued Guest, Warm greetings from Aston Gejayan Yogyakarta. Thank you for your perfect 10 rating and constructive review. We are very happy to hear that you are satisfied with the service of our friendly, kind, and responsive staff. We also thank you for your feedback regarding the cleanliness of room number 300. This has been brought to our attention, and we apologize for any inconvenience caused. Our Housekeeping team will immediately conduct checks and take preventive measures to prevent similar incidents from happening in the future. We look forward to welcoming you back on your next visit with a more perfect experience. Sincerely, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Guest, Thank you for rating your experience with us 10 stars. We greatly appreciate your appreciation for the friendliness of our staff, the quality of our food, and the cleanliness of the hotel. We were delighted to serve you, and we look forward to welcoming you back again soon. Best regards, Ibrahim Syah Pasaribu, Assistant Front Office Manager, Aston Gejayan Yogyakarta

Dear Ms. Hanny, Thank you for your review and feedback. We apologize for the delay during check-in and the unclear information regarding the swimming pool. This is our concern for future improvements. We hope to welcome you back with an even better experience. Best regards, Ibrahim Syah Pasaribu, Assistant Front Office Manager, Aston Gejayan Yogyakarta

Dear Mikhael C. P., Thank you very much for giving us a perfect score of 10. We truly appreciate your kind words about our staff being kind, helpful, and attentive. It was a pleasure having you with us, and we hope to welcome you back again in the near future. Warm regards, Ibrahim Syah Pasaribu Asst. Front Office Manager Aston Gejayan Yogyakarta

Dear Valued Guest, Thank you very much for giving us a perfect score of 10 and for your wonderful feedback. We're delighted to hear that you enjoyed our strategic location, clean and pleasant-smelling facilities, as well as the quality of our food. Your recommendation truly means a lot to us. We look forward to welcoming you again, whether for a short or long stay in Yogyakarta. Warm regards, Ibrahim Syah Pasaribu Asst. Front Office Manager Aston Gejayan Yogyakarta

Dear Valued Guest, Warmest greetings from Aston Gejayan Yogyakarta. Thank you for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed our location and found our staff to be warm, helpful, and welcoming. Your kind words mean a lot to our team. At the same time, please accept our sincere apologies for the noise disturbances you experienced during your stay. We understand how important a peaceful and restful environment is, and we regret that the soundproofing of the room did not meet your expectations. Please rest assured that your feedback has been shared with our management and engineering teams for further evaluation and improvement. We are committed to enhancing the overall guest experience and your comments are invaluable in helping us move forward. We do hope to have another opportunity to welcome you back in the near future, and provide a more enjoyable and seamless stay. Warm regards, Ibrahim Syah Pasaribu Assistant Front Office Manager Aston Gejayan Yogyakarta

Dear Valued Guest, Warm greetings from Aston Gejayan Yogyakarta. Thank you for choosing to stay with us and for taking the time to share your review. First of all, let us extend our sincerest apologies for the inconvenience you experienced during your stay. We deeply regret that your experience was disrupted by the ongoing construction conditions in our hotel area, including the dust and noise from machinery and finishing works. As a newly opened property, we are currently still in the final stages of finishing and improving our facilities. We fully understand that this situation may reduce the comfort of your stay, and we apologize for this. Your feedback means a lot to us, and we have forwarded it to the relevant team for further evaluation and improvement. We continue to strive to complete this construction process as soon as possible in order to provide a more comfortable and enjoyable stay experience in the future. We greatly appreciate your understanding and patience during this transition period. We look forward to welcoming you back in the future with much better service and ambiance. Should you have any further questions or require any other assistance, please do not hesitate to contact me directly. Sincerely, Ibrahim Syah Pasaribu. Assistant Front Office Manager. Aston Gejayan Yogyakarta

Dear Valued Guest, Thank you for giving us a 9.4 rating and taking the time to share your experience at Aston Gejayan Yogyakarta. We are very pleased to know that you were satisfied with our strategic location, friendly staff, management, and quality of food. However, we would also like to apologize for the technical difficulties that occurred during the early morning check-in process, especially regarding the access to the elevator card and room. Your feedback is an important concern for us and we will immediately evaluate it with the relevant team so that similar incidents do not happen again in the future. We understand the fatigue and discomfort you feel, especially when you are on a business trip. Once again, thank you for your understanding. We look forward to welcoming you back with even better service in the future. Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Mr. Putra, Warm greetings from Aston Gejayan Yogyakarta. Thank you for giving a rating of 8.4 and for your trust in staying at Aston Gejayan Yogyakarta. Allow us, on behalf of the management, to express our deepest apologies for the inconvenience you experienced regarding the service of our reception staff. Your input is highly appreciated and is a serious concern for us to continue to improve the quality of service, especially in terms of friendliness and responsiveness from all our teams without exception. We will follow up directly by providing the necessary coaching to the relevant staff, so that similar incidents do not happen again in the future. Thank you for your time and trust in choosing Aston Gejayan Yogyakarta as a place to stay. We hope to welcome you back with much better service in the future. Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Mrs. Fera, Thank you very much for your wonderful review and the perfect score of 10 that you gave to Aston Gejayan Yogyakarta. We are very happy to read the positive comments about the friendliness and responsiveness of our team. It is great to know that small interactions such as greeting or conveying information can leave a good impression on you. The support and prayers that you conveyed are truly a great motivation for us to continue to provide the best service. Hopefully Aston Gejayan can continue to be the main choice and provide an unforgettable stay experience on every visit to Yogyakarta. We look forward to welcoming you back in the future. Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Valued Guest, Thank you for your positive review and rating of 8.5 for Aston Gejayan Yogyakarta. We are very pleased to hear that our hotel’s location adjacent to Pakuwon Mall and the comfort and responsiveness of our staff provided a pleasant stay experience for you. We also apologize for any inconvenience related to the facilities that were not fully available during your stay. We are currently in the process of improvement and we greatly appreciate your patience and understanding. We look forward to welcoming you back in the future with more complete facilities and better service. Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Lestari, Thank you for your kind review. We are delighted to know that you had a great stay and that our location near Pakuwon met your needs. It’s a pleasure to hear that you plan to return for your next business trip — we truly look forward to welcoming you back to ASTON Gejayan Yogyakarta. Warm regards, Ibrahim Syah Pasaribu Asst. Front Office Manager ASTON Gejayan Yogyakarta

Dear Mr. Dady H, Warm greetings from Aston Gejayan Yogyakarta! Thank you for taking the time to give us a short but meaningful review. We are very happy to know that you felt comfortable enough during your stay at our hotel. Your input is very valuable for us to continue to improve our services and facilities. We hope that on your next visit, we can provide an experience that is not only comfortable, but also impressive and memorable. We look forward to welcoming you back to Aston Inn Gejayan! Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Ms. [Lailatul F], Warm greetings from Aston Gejayan Yogyakarta! Thank you very much for your positive and appreciative review. We are very pleased to know that your stay with us gave such a good impression, starting from the service of the staff, the taste of the food, to the attention of our security team. It is an honor for us to be able to help you, especially when you are with two adorable children. Our commitment is to provide comfort and sincere hospitality to every guest, from check-in to the moment of farewell at check-out. We are also very pleased to know that our food has left an impression on you. Our kitchen will be very happy to hear this praise, and it will be a spirit to continue to present the best dishes. Thank you for the trust and recommendation that you have given. We look forward to welcoming you and your family back on your next visit to Yogyakarta. Warm regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta

Dear Valued Guest, Warm greetings from Aston Gejayan Yogyakarta! Thank you for your positive review. We are very pleased to know that the friendliness of our staff and the cleanliness and comfort of the place gave a good impression during your stay. Our commitment is to always maintain the quality of service and facilities so that every guest feels at home. Hopefully this pleasant experience will bring you back to stay with us in the future. See you again on your next visit! Best regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta.

Dear Valued Guest, Thank you for taking the time to give us a positive review. We are very pleased to know that the friendliness of our staff and services impressed you during your stay at Aston Gejayan Yogyakarta. This review is a motivation for us to continue to improve the quality of service for the comfort of our guests. We look forward to your next visit in the near future. Warm regards, Ibrahim Syah Pasaribu. Asst. Front Office Manager. Aston Gejayan Yogyakarta