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It was a great stay there. The room was clean and staffs were very polite and kind. The facilities also amazing, my kid love the pool. I would love to have another stay there.
Really enjoy my short stay at this hotel. First the receptionist very helpful I was forgot to request my wedding anniv surprise for wife but thankfully they help me with last minutes request and successful surprised my wife. Our room is really nice and romantic, I love smell good from our room, nice balcony, really good swimming pool and super breakfast. Overall it was really good
A very pleasant staycation for a birthday celebration. Slow on the check-in and still asking for deposit at 200K. Helpful FO staff and very informative. Spacious room and clean, but the brown tiny pillow smells awful and some ants colony stays inside the teacup. Internet very very slow and disconnected all the time, Television needs to upgrade. The blanket is also so old-fashioned. Breakfast was awesome, many varieties, standard on taste (for my taste it was too salty) Fast check-out and definitely will coming back again.
We are satisfied with our stay at Alana Hotel. It is located in a strategic location, the room is large clean and luxurious, the breakfast is wonderful 10 stars, the swimming pool is also good, the staff is helpful and kind, we can have an easy check-in. We will stay at this hotel when we return to Jogja.
The most important thing is Neo hotel provides standard healthy protocol due to covid19. The room very comfy, very warm front officer and security also. Hotel location is quite strategic because very near Tugu Train Station and of course Malioboro Street. Across the hotel, we will find the famous Kopi Joss Lek Man and other traditional food street.
Nice hotel and the rooftop with pool. Breakfast also great, many of choice of food. The only thing that need to improve is the parking management, I found the difficulties to find the parking space, valet service maybe a solution.
Located just next to Jogja City Mall, this is a convenient hotel to stay in Jogja, You can just walk in to the mall if you want to shop or have lunch. Room is nice, breakfast has many variety of foods. it mostly occupied during the weekend. It really worth stay!
Good food. Clean room. I can upgrade my room to pool view for free. Thanks to receptionist!. Nice ambience. Staffs are awesome and helpfull. Near to malioboro, train station, dowa, gelato, Bakpia tugu . Angkringan across the street. Nice !! Special thanks to miss silvi who has helped us taking the picture. I got free a bottle of orange juice when I am check out. Very recommended for next holiday.
This hotel is awesome, all the staff are friendly. I stay here with my family. The room is clean, the air conditioner is cool, and the bathroom is clean too. For the swimming pool it will be better if it has a pool for children, water level below 70 cm for example. The food tastes really good, love it. Thanks
Everything is so awesome. I am coming back soon. Hopefully this virus is gone soon. The staffs are very nice and friendly and location is so strategic. They also gave us a surprise. A pretty cake. Make us happy. Thanks a lot for the whole services for us
I stayed for 2 nights at this hotel, very fun and equipment is well, and also because it near from malioboro street, about 300 meters from malioboro, the swimming pool and breakfast is good, the room is wide and modern
I just arrived at 14.00 and the room is still not available. We have to wait the house keeper clean up the room and it takes almost 1 hour. How come that was happended? Plus, They have no kettie. The price was enough pricy but the facility and the services? Talking about the staff, staff was very impolite when talked on WhatsApp about fines cause I was 30 minutes late checking out. Think twice to pick this hotel.
Pelayanan hotel memuaskan, fasilitas juga cukup lengkap, breakfast variatif dan banyak pilihan, lokasi ga jauh dr malioboro walau jalan kaki. Oleh oleh bakpia juga deket dan dekat juga sama yg suka nasi kuning cuman antrinya panjang.
For location it 's quite far from city centre (malioboro). Kind of hard to find foods nearby too since it 's in the middle of residential and government district. Cons:- the towel really got a lot of feathers that will stick to your body. Don't know whether it 's the towel characteristic or is it because of the washing method.- aircon is either very cold or not cold.- not soundproof. I can hear the baby 2 rooms across me crying at midnight.- breakfast is a duhh. Can't expect more though with the hotel price include breakfast during lebaran. Pros:- quiet neighbourhood.- refill water near the lift on every floor.- staffs are very polite and helpful.
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