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Aston Imperial Bekasi Hotel & Conference Center
Hotels
Preferred Partner Plus
Staffs in this property are screened for COVID-19 regularly.
8,6
/10
Very Good
7.322 reviews
What Guests Say About Their Stay
Staff Friendliness (163)
Bedroom (155)
Room Space (152)
Bathroom (135)
Muhammad F. Z. M.
10,0
/ 10
It was my second time stay here when I in Bekasi, and it was nice, especially the breakfast!
Adam Sundana
8,5
/ 10
Breakfast was delicious. There were indonesian or international menu. Clean room. the staff so friendly
Armamento B. Z.
10,0
/ 10
Love this hotel! With an awesome view and strategic location!
BAGYO Y.
9,7
/ 10
Very strategic place in Bekasi
Putri Y.
9,4
/ 10
Awesome service, good service, clean
In the Area
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Jalan KH. Noer Ali No. 177, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17148
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Aston Imperial Bekasi Hotel & Conference Center
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What's around Aston Imperial Bekasi Hotel & Conference Center
Jalan KH. Noer Ali No. 177, Bekasi Selatan, Bekasi, Jawa Barat, Indonesia, 17148
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Discover More About Aston Imperial Bekasi Hotel & Conference Center
Location
Staying at Aston Imperial Bekasi Hotel & Conference Center is a good choice when you are visiting South Bekasi.
About Aston Imperial Bekasi Hotel & Conference Center
Whether you are planning an event or other special occasions, Aston Imperial Bekasi Hotel & Conference Center is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Aston Imperial Bekasi Hotel & Conference Center provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Aston Imperial Bekasi Hotel & Conference Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Aston Imperial Bekasi Hotel & Conference Center is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Aston Imperial Bekasi Hotel & Conference Center.
All facilities in Aston Imperial Bekasi Hotel & Conference Center
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
- Smoking area
Business Facilities
- Business center
- Meeting facilities
- Projector
Things to Do
- Fitness center
- Outdoor pool
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Transportation
- Valet parking (surcharge)
Food and Drinks
- Vegetarian meal
Accessibilty
- Wheelchair accessible
Sports and Recreations
- Fitness center
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Aston Imperial Bekasi Hotel & Conference Center
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
Extra Breakfast
Accommodation charges IDR 228,000/guest for extra breakfast.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Aston Imperial Bekasi Hotel & Conference Center | 176 |
Number of floors in Aston Imperial Bekasi Hotel & Conference Center | 14 |
Another facilities in Aston Imperial Bekasi Hotel & Conference Center | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Aston Imperial Bekasi Hotel & Conference Center
What are available facilities at Aston Imperial Bekasi Hotel & Conference Center?
There are top facilites at Aston Imperial Bekasi Hotel & Conference Center such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Imperial Bekasi Hotel & Conference Center?
The standard check-in time at Aston Imperial Bekasi Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Imperial Bekasi Hotel & Conference Center provide breakfast?
Yes, Aston Imperial Bekasi Hotel & Conference Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Aston Imperial Bekasi Hotel & Conference Center?
Aston Imperial Bekasi Hotel & Conference Center is a 4.0-star hotel.
How many floors does Aston Imperial Bekasi Hotel & Conference Center have?
Aston Imperial Bekasi Hotel & Conference Center has 14 floors.
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More Reviews from Other Guests in Aston Imperial Bekasi Hotel & Conference Center
Traveloka (7.228)
Other sources (94)
8,6
Very Good
From 7.228 reviews
Provided by travelers on
Cleanliness
8,7
Room Comfort
8,7
Meal
8,5
Location
8,8
Service and Facilites
8,6
People often mention about Aston Imperial Bekasi Hotel & Conference Center
All
Bedroom (119)
Staff Friendliness (115)
Room Space (108)
Ambiance (102)
Accessibility (100)
Bathroom (98)
Distance to City Center (96)
Hotel Area (91)
Taste (88)
Variety (88)
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Traveler Reviews Aston Imperial Bekasi Hotel & Conference Center
Number of reviews per page
20
40
Customer reviews
Paulus
5,8
/10
Reviewed 3 day(s) ago
The water in the bathroom is dead, the water heater is also not working properly, the AC in the bedroom often turns off by itself.
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R***i
8,5
/10
Reviewed 4 day(s) ago
Worth it. It was a pleasure staying here.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are delighted to know that you found it worthwhile and had a pleasant stay with us. Your appreciation motivates us to continue providing the best service and comfort for every guest. We look forward to welcoming you back again in the future. Best regards, Felix Yunarwanto, Front Office Manager
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B***r
Leisure
10,0
/10
Reviewed 5 day(s) ago
The city view from the top of the hotel, seeing the busy traffic in Bekasi city, makes you even more enthusiastic to get back to work after a holiday at the hotel.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your wonderful and meaningful review. We are delighted to know that the view of Bekasi city from the hotel's rooftop left you with a positive impression and renewed enthusiasm after your vacation. It was a pleasure to be a part of your precious moments. We hope to welcome you back with an equally pleasant experience on your next visit. Best regards, Felix Yunarwanto, Front Office Manager
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Verified Traveler
Business
8,4
/10
Reviewed 7 day(s) ago
The breakfast menu and variety are not up to ASTON standards.
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Accommodation's Reply
08 Oct 2025
Dear Valued Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your time and attention in providing a review. We apologize for your dissatisfaction regarding the breakfast menu and variety which you feel did not meet ASTON standards. Your feedback is very valuable to us, and we will immediately follow up with the relevant team for evaluation and quality improvement to meet guest expectations in the future. We look forward to welcoming you back with a better experience on your next visit. Best regards, Felix Yunarwanto. Front Office Manager
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HILMY E. F.
Staycation
9,4
/10
Reviewed 1 week(s) ago
This hotel is incredibly impressive... it's a Family Suite Room with an area of 66m². It's rare for people to review this room type at Aston Imperial Bekasi. Maybe this time, when I review it, I'll include a photo 👍
The sofa is comfortable and large. The bed is top-notch. The view is fantastic, overlooking Patriot Stadium. You get two 58-inch Android TVs in the best room area of 66m², so you can watch comfortably on the luxurious double sofa.
The swimming pool is clean and comfortable. Free towels are also available for rinsing off. So you don't need to bring towels to the 15th floor (Swimming Pool).
You have to try this Family Suite room type, it's affordable and won't drain your paycheck. 👍🤩 hehe
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+6
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Accommodation's Reply
08 Oct 2025
Dear Mr. Hilmy E. F, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you very much for your very comprehensive and enthusiastic review of your experience staying in our Family Suite Room. We are delighted to know that you enjoyed the comfort of the spacious room, complete facilities, and the view of Bekasi city overlooking Patriot Stadium. We also appreciate your appreciation for the comfort of the sofa, mattress, Android TV, and the cleanliness of our swimming pool area. Detailed reviews like this really help other guests to learn more about the advantages of this room type. It was a pleasure to be a part of your pleasant stay. We look forward to welcoming you back to Aston Imperial Bekasi for an equally memorable experience. Best regards, Felix Yunarwanto. Front Office Manager
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A***i
Staycation
9,4
/10
Reviewed 1 week(s) ago
It was nice, but incomplete. The only towels I got were a bath towel and a bath mat. When I first entered the room, there were already used plates lying in front of the door. It was a real shame.
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. On behalf of all management and staff, we would like to express our appreciation and gratitude for your review. We greatly appreciate your honest and constructive feedback. We sincerely apologize for the incompleteness of towels, which were only provided for bathing purposes and bathroom mats, as well as the condition of used food plates in front of the room door, which should not have happened. This certainly does not reflect our standard of cleanliness and completeness of service. As a form of improvement, we will: Ensure the completeness of towels in each room meets standards, Optimize the process of cleaning corridors and public areas regularly, Evaluate the monitoring system for cleanliness and completeness of rooms. We are very grateful for this valuable feedback, which helps us to continuously improve the quality of service. We sincerely hope to be able to provide a better experience on your next visit. Sincerely, Felix Yunarwanto. Front Office Manager
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MN
Martin N.
Staycation
10,0
/10
Reviewed 2 week(s) ago
The hotel room is very clean, spacious, and comfortable, highly recommended for those looking for a staycation.
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Accommodation's Reply
03 Oct 2025
Dear Mr. Martin, Warm greetings from Aston Bekasi Hotel & Conference Center. We would like to express our deepest gratitude for your positive review. We are delighted to learn that you were satisfied with the cleanliness, spaciousness, and comfort of our room. Your appreciation as a recommended staycation destination is a great honor for us. We hope this stay was a positive one, and we look forward to serving you again on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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DD
Desi D.
Business
6,4
/10
Reviewed 2 week(s) ago
the rooms after cleaning did not provided toilet paper tissue. try to reach them by phone not working and we have to go down to reception to inform all this. after few days the person still did not even turn down to repair the phone. disappointed stay at this hotel.
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Accommodation's Reply
01 Oct 2025
Dear Mrs. Desi D,
Warmest regards from Aston Imperial Bekasi Hotel & Conference Center...
First of all, thank you for choosing us as your accommodation during in Bekasi. We sincerely apologize for the disappointing experience you encountered during your stay. The issues you mentioned, unavailable toilet paper after room cleaning, non-functioning phone, and the delay in repairing the phone, are certainly not reflective of our usual service standards.
We have addressed your feedback with our housekeeping and maintenance teams to ensure immediate corrective actions are taken. We are also reinforcing internal communication and responsiveness to prevent similar issues in the future.
Your feedback is highly valued, and we regret that we fell short of your expectations. Hope we can serve you in the next future with proper amenities and facilities. Once again thank you for your review bringing these matters to our attention.
Sincerely,
Felix Yunarwanto
Front Office Manager
R***l
10,0
/10
Reviewed 2 week(s) ago
Very friendly, highly recommended to stay again
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest. On behalf of the entire management and staff of Aston Imperial Bekasi Hotel & Conference Center, we would like to express our sincere gratitude for your positive review. We are delighted to hear that you enjoyed the friendly service provided by our team and that you recommend our hotel for your next visit. This kind of appreciation is our greatest motivation to always maintain the best service standards. We look forward to welcoming you back in the future and will continue our commitment to providing an even better stay. Sincerely, Felix Yunarwanto, Front Office Manager
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m***a
Business
9,4
/10
Reviewed 2 week(s) ago
There are no slippers in the room. While in my friend's room there are 😂 Hopefully in the future you will be more careful. Thank you
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for taking the time to provide valuable feedback. We apologize for the inconsistency in the provision of slippers in the rooms. This certainly does not reflect our service standards. We have reminded the housekeeping team to be more thorough in checking the completeness of the room facilities, including ensuring the consistency of slippers provided in all rooms. We greatly appreciate this feedback as part of our service quality improvement process. We sincerely hope to provide a better experience on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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TM
Tj Maruli D. S.
10,0
/10
Reviewed 3 week(s) ago
It's cool, the staff are also friendly
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Mr. Tj Maruli D. S, Warmest greetings from Aston Imperial Bekasi Hotel & Conference Center. On behalf of all management and staff, we would like to express our deepest gratitude for your appreciation. We are delighted to know that the friendliness of our staff has provided a memorable experience during your stay. We have shared this positive review with the entire team as motivation to always maintain the best quality of service. We hope to have the opportunity to serve you again even better on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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D***y
Staycation
9,4
/10
Reviewed 4 week(s) ago
Enjoyed my stay here..
I'll come back here because the breakfast at the restaurant is complete..they still have porridge..
Suggestion: It's better to just cook the eggs live because yesterday there were already a lot of fried eggs available..they got cold and it doesn't seem good for your health..
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1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. On behalf of the entire management and staff, we sincerely thank you for your return visit and for your detailed review. We are delighted to learn that you enjoyed our comprehensive breakfast menu, including our special attention to porridge. This appreciation is invaluable for the development of our service. Regarding your suggestion regarding live egg cooking, we sincerely appreciate your valuable feedback. We have noted this suggestion and will consider it to improve the quality of our breakfast offerings, particularly in maintaining the freshness and temperature of the eggs served. Our commitment is to continuously provide the best culinary experience for our guests, and feedback like this is very helpful in our improvement process. We look forward to welcoming you back and providing an even more special experience on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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PS
Pradana S.
8,5
/10
Reviewed 5 week(s) ago
location is ok but with the facilities is to standard and with the price charge where breakfast not included..is seems to highh
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Accommodation's Reply
08 Oct 2025
Dear Mr. Pradana,
Warmest greetings from Aston Imperila Bekasi Hotel & Conference Center..
Thank you for taking the time to share your feedback. We appreciate your comments regarding our location and facilities, as well as your input about pricing and breakfast inclusion.
We’re sorry to hear that your experience did not fully meet your expectations. Your feedback is valuable to us, and we’ll review it with our team to ensure better value and comfort for our guests in the future.
We hope to have the opportunity to welcome you again and provide an improved experience on your next visit.
Warm regards,
Felix Yunarwanto
Front Office Manager
S***i
Leisure
8,5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the hotel room is comfortable.
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. On behalf of all management and staff, we would like to express our deepest gratitude for your positive review. We are delighted to know that you have experienced the friendliness of our staff and enjoyed the comfort of our rooms. This kind of appreciation is our greatest motivation to continuously maintain and improve the quality of our service. We hope to have the opportunity to serve you again even better on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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G***i
Staycation
10,0
/10
Reviewed 5 week(s) ago
Second time staycation here, all is 👍🏻.
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Accommodation's Reply
03 Oct 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. On behalf of all management and staff, we would like to express our sincere gratitude for your loyalty and trust in choosing our hotel for your second staycation. We are delighted to hear that you had a pleasant stay. This review is a great honor and the best motivation for us to always maintain the consistency of our service. We are committed to continuing to provide the best experience and look forward to welcoming you back on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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Kurnia P.
10,0
/10
Reviewed 6 week(s) ago
First time staying here. Nice and comfortable, and the neighborhood is also good. Lots of restaurants and a mall.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Kurnia, Warmest greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for choosing our hotel for the first time and taking the time to leave a positive review. We are pleased to know that you had a comfortable stay and enjoyed the strategic surroundings with its many restaurant and shopping options. We hope this experience left a positive impression, and we look forward to welcoming you back on your next visit. Sincerely, Felix Yunarwanto, Front Office Manager
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MS
Mesya S.
Staycation
10,0
/10
Reviewed 6 week(s) ago
I was so satisfied with my staycation here with my baby. It was safe, the food was delicious, the staff was friendly, and they even provided a crib. I'm so happy.
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Accommodation's Reply
01 Sep 2025
Dear Ms. Mesya S, Warmest greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are very happy to hear that you enjoyed your staycation with your little one at our hotel. Knowing that you felt safe, enjoyed the food we served, and experienced the friendliness of our staff is a joy for us. We are also pleased to be able to provide a baby crib to make your stay with your family more comfortable. We hope this happy moment leaves a wonderful impression, and we look forward to welcoming Ms. Mesya back in the future. Sincerely, Felix Yunarwanto, Front Office Manager
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f***y
6,5
/10
Reviewed 7 week(s) ago
My room 718 until now at 15.20 has not been cleaned.
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Accommodation's Reply
01 Sep 2025
Dear Guest, Warm greetings from Aston Imperial Bekasi Hotel & Conference Center. We apologize for the inconvenience you experienced regarding the delay in cleaning room 718. This certainly does not meet the standard of service we expect to provide to every guest. Moving forward, we will improve coordination to prevent a similar incident from happening again. Thank you for your understanding and patience. We hope this experience does not diminish your comfort during your stay with us. Sincerely, Felix Yunarwanto, Front Office Manager
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M***a
Staycation
8,8
/10
Reviewed 7 week(s) ago
The hotel is clean, the breakfast is delicious, you can refill your water, it's really great.
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Accommodation's Reply
01 Sep 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are pleased to know that the cleanliness of the hotel, our breakfast, and the water refill facilities provided a comfortable stay. Your feedback and appreciation motivate us to continue maintaining the quality of our service. We look forward to welcoming you back again in the future. Sincerely, Felix Yunarwanto, Front Office Manager
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s***a
Staycation
10,0
/10
Reviewed 10 week(s) ago
It's great and everything is okay. I'm satisfied, really.
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Accommodation's Reply
01 Sep 2025
Dear Valued Guest, Warmest Greetings from Aston Imperial Bekasi Hotel & Conference Center. Thank you for your positive review. We are delighted to know that you were satisfied and comfortable during your stay with us. We hope this positive experience will encourage you to return in the future. We look forward to welcoming you back. Sincerely, Felix Yunarwanto, Front Office Manager
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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