Aston Kemayoran City Hotel

Hotels
8,7
/10
Very Good
1.380 reviews

What Guests Say About Their Stay

Bedroom (58)
Room Space (54)
Bathroom (51)
Staff Friendliness (50)
Muhammad A. H.
10,0
/ 10
Everything is awesome. The check-in process was quick (by the way you would be asked 100k for deposit but it's fine). The room was clean, breakfast is delicious and their service and hospitality is very great
In the Area
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Jl. HBR Motik Blok B-10 No.4, Kemayoran, Gunung Sahari, Jakarta, Indonesia, 10720

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Aston Kemayoran City Hotel is a hotel in a good neighborhood, which is located at Gunung Sahari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Kemayoran City Hotel

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Jl. HBR Motik Blok B-10 No.4, Kemayoran, Gunung Sahari, Jakarta, Indonesia, 10720
Lobby Aston Kemayoran City Hotel
Bedroom 2 Aston Kemayoran City Hotel

Discover More About Aston Kemayoran City Hotel

Location


Aston Kemayoran City Hotel is a hotel in a good neighborhood, which is located at Gunung Sahari.

About Aston Kemayoran City Hotel

For you, travelers who wish to travel comfortably on a budget, Aston Kemayoran City Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Aston Kemayoran City Hotel provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aston Kemayoran City Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Kemayoran City Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Kemayoran City Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Aston Kemayoran City Hotel is the right place to stay.

All facilities in Aston Kemayoran City Hotel

Functional Hall Aston Kemayoran City Hotel
Functional Hall
Lobby Aston Kemayoran City Hotel
Lobby
Bedroom Aston Kemayoran City Hotel
Bedroom
In-room Bathroom Aston Kemayoran City Hotel
In-room Bathroom

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Kids and Pets

  • Babysitting

Transportation

  • Valet parking

Business Facilities

  • Meeting facilities

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Aston Kemayoran City Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Breakfast

Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at Aston Kemayoran City Hotel
140
Number of floors in Aston Kemayoran City Hotel
25
Another facilities in Aston Kemayoran City Hotel
24-hour room service, Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist

Frequently asked question in Aston Kemayoran City Hotel

What are available facilities at Aston Kemayoran City Hotel?
There are top facilites at Aston Kemayoran City Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Kemayoran City Hotel?
The standard check-in time at Aston Kemayoran City Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Aston Kemayoran City Hotel

Traveloka (1.380)
Other sources (12)
8,7
Very Good
From 1.380 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,7

Location

8,6

Service and Facilites

8,8

People often mention about Aston Kemayoran City Hotel
All
Bedroom (42)
Taste (41)
Ambiance (37)
Staff Friendliness (36)
Bathroom (34)
Variety (33)
Room Space (32)
Hotel Area (31)
Distance to City Center (29)
Family Friendly (27)
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Traveler Reviews Aston Kemayoran City Hotel

Number of reviews per page
20
40
Customer reviews
d***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
Location in the city center. Close to the annual PRJ event that we like to visit...minus the restaurant staff are not very friendly.
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C***e
icon-origin-TRAVELOKA
8,8
/10
Reviewed 1 week(s) ago
the food is delicious, the room is comfortable, but the view is lacking.
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novi k. m.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It's good and comfortable. But the room is too small.
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Accommodation's Reply
14 Jul 2025
Dear Mrs. Novi, Thank you for choosing Aston Kemayoran City Hotel! Thank you for taking the time to share your experience during your stay at Aston Kemayoran City Hotel. We are very happy to know that you felt comfortable and that our service was good. On behalf of the management, we also extend our apologies for the inconvenience regarding the room size which was felt to be too small. Your feedback is very much appreciated and will be our attention in the future, especially in providing clearer information regarding room types and sizes to guests before their arrival. We will also continue to evaluate and adjust the available room options to better suit the needs and comfort of each guest. We hope to welcome you back for a more enjoyable stay in the future. Warmest Regards, Cyrila Bertania Sari. General Manager
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s***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The service and staff and cleanliness are excellent.
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! Thank you for your positive review. We are delighted to know that our service, staff friendliness, and hotel cleanliness made a good impression during your stay. Your review is an encouragement for our entire team to continue to maintain the best service standards. We look forward to your next visit! Warmest Regards, Cyrila Bertania Sari, General Manager
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
Breakfast does not have many menu choices
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! Thank you for taking the time to provide us with feedback. We apologize if the variety of our breakfast menu did not meet your expectations. We have forwarded your feedback to the Food & Beverage team for evaluation and improvement. We are committed to continuously improving the quality and variety of our menu to provide a more satisfying breakfast experience for all our guests. We look forward to welcoming you back with even better service in the future. Warmest Regards, Cyrila Bertania Sari, General Manager.
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Puspa R. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
It was comfortable and clean, and it happened to be a triple bed. Next time I go on vacation, I'll stay at Aston Kemayoran again.
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Accommodation's Reply
09 Jul 2025
Dear Mrs. Puspa, Thank you for choosing Aston Kemayoran City Hotel! Thank you for your positive review. We are very happy to know that you felt at home, comfortable, and satisfied with the cleanliness of our triple bed room. It is a pleasure for us to be your choice to rest during your vacation. We look forward to welcoming you back to Aston Kemayoran City Hotel on your next vacation! Best regards, Cyrila Bertania Sari. General Manager.
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A***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
The room is comfortable, the location is quite strategic. It turns out to be next to Hermina Hospital. There is a 24-hour Lawson.
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! Thank you very much for your review. We are delighted to hear that you were comfortable with our room and enjoyed the hotel's strategic location, including easy access to nearby amenities such as Hermina Hospital and 24-hour Lawson. Our location is designed to ensure guests feel comfortable and convenient during their stay. We look forward to your next visit to Aston Kemayoran City Hotel! Best regards, Cyrila Bertania Sari, General Manager
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D***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
love this hotel because it has family room and triple bed room. would definitely go there again
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Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for choosing ASTON Kemayoran City Hotel! Thank you for your lovely feedback! We’re thrilled to hear that you enjoyed your stay in our Family Room and Triple Bed Room. It’s always a pleasure to know our accommodations can meet the needs of traveling families or groups. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. Warm regards, Cyrila Bertania Sari General Manager
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Aldi R. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
To avoid traffic jams in Kemayoran during PRJ, this Aston Hotel is suitable for staying with family. The location is close to JIExpo, making it easy to get around.
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2 people find it helpful
Accommodation's Reply
07 Jul 2025
Dear Mr. Aldi, Thank you for choosing Aston Kemayoran City Hotel! Thank you for your positive review. We are very pleased to know that our hotel's strategic location close to JIEXPO provides convenience for you and your family, especially when attending events such as PRJ. We hope that this comfortable stay can be a reason to choose Aston Kemayoran as your place to rest in Jakarta. See you again on your next visit! Warm regards, Cyrila Bertania Sari. General Manager
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Baraq
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7,1
/10
Reviewed 4 week(s) ago
For delicious food, the service is ok, but the atmosphere in my room is not very comfortable. Is it just a feeling?
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Accommodation's Reply
07 Jul 2025
Dear Mr. Baraq, Thank you for choosing aston kemayoran City Hotel! Thank you for sharing your stay experience. We are glad to know that you enjoyed our dishes and felt the good service from our team. Regarding the comfort of the room atmosphere, we apologize if it has not fully met your expectations. We understand that comfort is a very personal thing, and we really appreciate your feedback. If there is anything in particular that makes you feel uncomfortable, we are very open to hearing it as material for evaluation and improvement in the future. We look forward to welcoming you back and providing a more enjoyable experience in the future. Warm regards, Cyrila Bertania Sari. General Manager
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Very S.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
great experience holiday with four kids, clean room, access to private room, friendly staff, good cleanliness
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Mrs. Very, Thank you for choosing aston kemayoran City Hotel! Thank you for your positive review. We are very happy to know that you and your family enjoyed a wonderful stay with your children at aston kemayoran City Hotel. Cleanliness of the room, private access, and friendliness of the staff are indeed our priorities to provide maximum comfort for every guest. We hope to welcome you and your family back soon for an equally pleasant stay. Warm regards, Cyrila Bertania Sari. General Manager
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D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 week(s) ago
The staff are very helpful and very friendly.
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2 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Valued Guest, Thank you for choosing aston kemayoran City Hotel! Thank you for this short but meaningful review! We are very happy to know that you felt helped and welcomed by our staff. Your satisfaction and comfort are our top priorities. See you again on your next visit! Warm regards, Cyrila Bertania Sari. General Manager
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agustiana
icon-Business
Business
icon-origin-TRAVELOKA
7,0
/10
Reviewed 4 week(s) ago
1. There was only 1 receptionist at the front, so I waited a long time to check out. 2. This hotel is in the same building as Hermina Hospital, so there are some issues with the elevator. There are only 2 active elevators for the hotel, only 1 elevator to the basement is open and it is combined with the hospital employee elevator, so every time I want to leave the hotel or check out I have to queue for a long time.. So, for me this is annoying. 3. When checking out, there was something left in the room. The FO told me to take it and check it myself, shouldn't her attitude be like that? Please train her again 4. At night, my husband and I were hanging out at the cafe at the top, we left a charger behind, then before checking out we tried to go up to get it, but it wasn't there.. Finally we informed the FO about it, but it turned out that it had been stored by the staff on duty. Ok, let's wait in the lobby before checking out, it took an incredible amount of time, sometimes 30 minutes waiting. Surprising me, the officer came with my charger while busy playing with his cellphone and walking very slowly like a palace princess. 5. The condition of the room, width, and facilities inside are still OK because it is a new building. You can see the city, tall buildings which are nice at night and in the morning. Breakfast doesn't have many variations for a hotel like Aston. It can be improved further. Thank you
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2 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Ms. Agustiana, Thank you for taking the time to share your experience staying at Aston Kemayoran City Hotel! On behalf of the management, we would like to express our deepest apologies for the inconvenience you experienced during your stay, especially regarding the queue at check-out, the use of shared elevators, and the service attitude that did not meet the standards of hospitality and professionalism that we uphold. We have forwarded your feedback to the Front Office department and related operational teams to be taken seriously and immediately followed up through internal evaluation and additional training for our staff. Regarding the process of handling left-behind items and the long waiting time, we deeply regret the inefficiency. This certainly does not reflect the service we want to provide to every guest. We will ensure that similar incidents do not happen again. We are pleased to hear that you appreciated the spacious and comfortable room and the city views provided. However, we also noted your feedback regarding the variety of breakfast that still needs to be improved. We will coordinate this with the F&B team for evaluation and development of a more diverse menu. Once again, we appreciate your valuable feedback as it is very helpful in our efforts to continuously improve the quality of service. We look forward to welcoming you back in the future with a much more enjoyable and satisfying experience. Warm Regards, Cyrila Bertania Sari. General Manager
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Wisnu A. F.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 4 week(s) ago
Very strategic location, a lot of food stalls, value for money, great facilities
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Accommodation's Reply
24 Jun 2025
Dear Mr Wisnu, Thank you for choosing ASTON Kemayoran City Hotel! Thank you so much for your kind feedback. We're thrilled to hear that you enjoyed our strategic location, nearby food options, excellent facilities, and overall value for money. Your satisfaction is our greatest reward, and it's wonderful to know that we met your expectations during your stay. We look forward to welcoming you back to ASTON Kemayoran City Hotel in the near future! Warm regards, Cyrila Bertania Sari General Manager
f***a
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
Location ok... Clean and spacious room
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1 people find it helpful
Accommodation's Reply
24 Jun 2025
Dear Valued Guest, Thank you for choosing aston kemayoran City Hotel! Thank you for your brief and positive review. We are glad to hear that you are satisfied with our hotel's strategic location, room cleanliness, and spacious comfort. Your review is a motivation for us to continue providing the best service. We look forward to your next visit to aston kemayoran City Hotel. Warm regards, Cyrila Bertania Sari. General Manager
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R***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
Amazing location, quiet and convenience
1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Valued Guest, Thank you for choosing ASTON Kemayoran City Hotel! Thank you for your kind review. We’re thrilled to hear that you enjoyed our amazing location and found the atmosphere quiet and convenient. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to ASTON Kemayoran City Hotel for another comfortable and memorable stay! Warm regards, Cyrila Bertania Sari General Manager
Prihardi
icon-Medical
Medical
icon-origin-TRAVELOKA
6,8
/10
Reviewed 6 week(s) ago
Air conditioner not functioning and not cool enough
2 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Mr Prihardi, Thank you for choosing ASTON Kemayoran City Hotel! On behalf of the management, please accept our sincere apologies for the inconvenience you experienced due to the air conditioner not functioning properly and the room not being cool enough during your stay. Your comfort is extremely important to us, and we regret that we fell short of your expectations in this instance. Please be assured that we have shared your feedback with our engineering team to ensure that this issue is promptly addressed and prevented from recurring in the future. We truly value your input as it helps us improve our service and facilities. We hope to have the opportunity to welcome you again and provide a more pleasant and comfortable experience. Warm regards, Cyrila Bertania Sari General Manager
E***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Aston Kemayoran Hotel staff are very friendly
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1 people find it helpful
Accommodation's Reply
13 Jun 2025
Dear Valued Guest, Thank you for choosing aston kemayoran City Hotel! Thank you very much for your positive review. We are very pleased to know that you found the staff of aston kemayoran City Hotel very friendly. Providing warm and friendly service is indeed our main commitment so that every guest feels comfortable and appreciated during their stay. We hope to welcome you back soon and provide an even more memorable stay experience. Warm Regards, Cyrila Bertania Sari. General Manager
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R***a
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
Amazing location, easy access. Close to exibition. Suitable for exhibitors.
2 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! Thank you for your kind feedback. We’re delighted to hear that you found our location amazing and easily accessible, especially being close to the exhibition center. We strive to provide the best convenience for our guests, especially exhibitors like you. We look forward to welcoming you back soon! Best Regards, Cyrila Bertania Sari General Manager
K***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
Our room was clean and comfortable. The staff was friendly and helpful. The only downside to our stay was that we used the laundry service, and instead of receiving our items the same day in the evening, it was the next day evening, and our clothes were still quite damp. Otherwise a great experience. Would stay here again.
1 people find it helpful
Accommodation's Reply
09 Jun 2025
Dear Valued Guest, Thank you for choosing Aston Kemayoran City Hotel! Thank you very much for sharing your feedback with us. We are delighted to hear that you found your room clean and comfortable, and that our staff provided friendly and helpful service. Your kind words truly encourage us to continue delivering excellent hospitality. On behalf of management we sincerely apologize for the delay and condition of the laundry service during your stay. Please be assured that your comments have been shared with the relevant team to improve our service quality and prevent such issues in the future. Your review is very valuable to us as an evaluation to improve our service quality in accordance with established standards. Guest satisfaction is our top priority. Thank you once again, and we look forward to welcoming you on your next visit and providing an equally satisfying stay experience. Best Regards, Cyrila Bertania Sari General Manager
Number of reviews per page
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Bedroom 4 Aston Kemayoran City Hotel

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