Aston Palu Hotel & Conference Center

Hotels
9,3
/10
Exceptional
531 reviews

What Guests Say About Their Stay

Verli
10,0
/ 10
The room was nice and modern. You can use Netflix on their TVs. The hotel was kind enough to let me check in a little bit earlier so I wouldn't have to wait hours for the regular check in time. They have coffee and gelato and other choices in their dining area. Overall, I had a great experience and the staff is very kind.
In the Area
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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Aston Palu Hotel & Conference Center is a good choice when you are visiting South Palu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Aston Palu Hotel & Conference Center

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Jl. W. Monginsidi No. 60, Lolu Selatan, PALU, Sulawesi Tengah 94111, Indonesia, Palu Selatan, Palu, Sulawesi Tengah, Indonesia, 94111
Exterior Aston Palu Hotel & Conference Center
Swimming Pool 2 Aston Palu Hotel & Conference Center

Discover More About Aston Palu Hotel & Conference Center

Location


Staying at Aston Palu Hotel & Conference Center is a good choice when you are visiting South Palu.

About Aston Palu Hotel & Conference Center

Aston Palu Hotel & Conference Center is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Aston Palu Hotel & Conference Center provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Aston Palu Hotel & Conference Center is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Aston Palu Hotel & Conference Center, a wonderful accommodation for your family holiday.

Are you a shopaholic? Staying at Aston Palu Hotel & Conference Center will surely spoil you for numerous shopping centers nearby.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Palu Hotel & Conference Center exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Palu Hotel & Conference Center is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Aston Palu Hotel & Conference Center.

All facilities in Aston Palu Hotel & Conference Center

Bar, Cafe and Lounge Aston Palu Hotel & Conference Center
Bar, Cafe and Lounge
Swimming Pool Aston Palu Hotel & Conference Center
Swimming Pool
Fitness Center Aston Palu Hotel & Conference Center
Fitness Center
Functional Hall Aston Palu Hotel & Conference Center
Functional Hall
Exterior Aston Palu Hotel & Conference Center
Exterior

Things to Do

  • Beach umbrella
  • Fitness center
  • Indoor pool
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

General

  • AC
  • Ballroom
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Poolside bar

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities

Transportation

  • Airport transfer
  • Valet parking

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Aston Palu Hotel & Conference Center

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Palu Hotel & Conference Center
138
Number of floors in Aston Palu Hotel & Conference Center
6
Another facilities in Aston Palu Hotel & Conference Center
Beach umbrella, Fitness center, Indoor pool, Massage, Outdoor pool

Frequently asked question in Aston Palu Hotel & Conference Center

What are available facilities at Aston Palu Hotel & Conference Center?
There are top facilites at Aston Palu Hotel & Conference Center such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Aston Palu Hotel & Conference Center?
The standard check-in time at Aston Palu Hotel & Conference Center is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Aston Palu Hotel & Conference Center provide breakfast?
Yes, Aston Palu Hotel & Conference Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Aston Palu Hotel & Conference Center

9,3
Exceptional
From 528 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,2

Meal

9,2

Location

9,2

Service and Facilites

9,1

People often mention about Aston Palu Hotel & Conference Center
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Staff Friendliness (75)
Ambiance (66)
Bedroom (66)
Taste (65)
Distance to City Center (62)
Variety (62)
Room Space (59)
Hotel Area (52)
Accessibility (51)
Bathroom (49)
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Traveler Reviews Aston Palu Hotel & Conference Center

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
the hotel is very clean and the food is all delicious
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h***z
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very friendly, strategic, comfortable, soundproof, can enjoy complete facilities
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. H*z, Thank you for your wonderful review. We are glad you enjoyed the comfort of our soundproof room, complete facilities, and strategic location, which made your stay even more memorable, especially with the karaoke experience. See you again at Aston Palu for your next exciting staycation. Best regards, Yuni Irawati Front Office Manager
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Fatmawati U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly and the food is delicious.
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Accommodation's Reply
28 Jul 2025
Dear Ms. Fatmawati, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and enjoyed the food. We hope this pleasant experience will make you want to return to Aston Palu again. See you again on your next visit. Best regards, Yuni Irawati Front Office Manager
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J***n
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Staycation
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10,0
/10
Reviewed 2 week(s) ago
The best place for staycation, all services are maximum
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. J*n, Thank you very much for your appreciation. We are delighted to know that you were satisfied and comfortable during your stay at Aston Palu. We will continue to strive to provide the best service for every guest. See you again on your next visit. Sincerely, Yuni Irawati Front Office Manager
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 3 week(s) ago
The hotel staff was very friendly, check in time was fast.
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Accommodation's Reply
16 Jul 2025
Dear Mr./Ms. S*i, Thank you for your positive review. We are pleased to know that you enjoyed the hospitality of the hotel staff and the speedy check-in process. This motivates us to continue providing the best service to all our guests. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Satisfactory service, delicious food, strategic location
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. D*i, Thank you for your positive review. We are delighted to learn that you were satisfied with our service, enjoyed the food we served, and benefited from the hotel's strategic location. Reviews like this encourage our team to continue providing the best. We look forward to welcoming you back to Aston Palu Hotel. Sincerely, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Subscribe and recommended if you go to Palu
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Accommodation's Reply
11 Jul 2025
Dear Mr./Ms. F*a, Thank you for your trust and loyalty to Aston Palu Hotel. It is truly an honor for us to be your preferred choice and recommendation when you are in Palu. Reviews like this are a great motivation for the entire team to continue to maintain the quality of service and comfort. We look forward to your next visit. See you again. Sincerely, Yuni Irawati Front Office Manager
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R***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Lost a valuable item during my stay, and the hotel staff kindly kept it and returned it. Thank you.
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Accommodation's Reply
01 Jul 2025
Dear Mr./Mrs. R*t, Thank you for your review and trust in Aston Palu Hotel. We are very pleased to know that your valuables were successfully found and returned safely by our team. Providing a sense of security and comfort to our guests is our top priority, and we are proud to have responsive and responsible staff. Hopefully this experience leaves a good impression and further strengthens your trust in us. We look forward to your next visit. Best Regards, Yuni Irawati Front Office Manager
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I***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
We enjoyed the hotel. It’s new and modern. However, the bathroom has no partition between the shower and sink area that made the whole bathroom super wet after shower. Second, the check out process took a very long time and it was quite disturbing.
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Accommodation's Reply
01 Jul 2025
Dear Mr/s. I***u, Thank you very much for your kind feedback and for choosing to stay at Aston Palu Hotel. We’re delighted to know you enjoyed the overall atmosphere of our hotel. Your kind words about the modern design mean a lot to us. We also truly appreciate your honest comments regarding the bathroom layout and check-out process. We understand how a lack of shower partition may have affected your comfort, and we apologize for any inconvenience. Please be assured that your feedback has been noted and shared with our management for future improvements. As for the check-out process, we do take a few extra minutes to ensure no personal belongings are left behind in the room, but we understand the importance of efficiency and will work on making the process quicker without compromising guest safety and comfort. Once again, thank you for your thoughtful input. We hope to welcome you back for an even better stay. Best Regards, Yuni Irawati Front Office Manager
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 7 week(s) ago
Friendly hotel staff, clean rooms, suitable for holidays and business.
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Accommodation's Reply
21 Jun 2025
Dear Mr./Mrs. D*y, Thank you for your review and appreciation. We are very pleased to know that the friendliness of the staff, the cleanliness of the rooms, and the comfort of our hotel provide a pleasant experience for both your vacation and business trip. Reviews like this are the motivation for us to continue providing the best service. We look forward to your next visit to Aston Palu Hotel. Best Regards, Yuni Irawati Front Office Manager
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Aruji s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
The plan was only for 1 night because we felt comfortable, so we ended up staying for 2 nights.
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Accommodation's Reply
21 Jun 2025
Dear Mr. Aruji s., Thank you for your review and rating. We are very pleased to know that the comfort during your stay has made you decide to extend your stay. It is our pleasure to be a pleasant resting place for you. We look forward to your next visit to Aston Palu Hotel with an equally memorable experience. Best regards, Yuni Irawati Front Office Manager
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G***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
The staff is friendly, the service is also good
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. G*a, Thank you very much for your positive review. We are very happy to hear that you are satisfied with our service and the friendliness of all staff. Guest satisfaction is our top priority. We hope to welcome you back soon on another occasion. Best regards, Yuni Irawati Front Office Manager
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andi p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
very good, friendly service, very satisfying room service
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Accommodation's Reply
17 May 2025
Dear Mr. Andi p, Thank you for your positive review. We are glad to know that our friendly service and room service have given you a satisfying impression. We hope your next visit to Aston Palu will be even more memorable. See you again. Best regards, Yuni Irawati Front Office Manager
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T***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 12 week(s) ago
As expected with the big name Aston.
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. T*y, Thank you for your trust in Aston. We are glad to hear that your experience was in line with your expectations. Hopefully, you will always be comfortable and memorable on your next visit. See you again at Aston Palu. Best Regards, Yuni Irawati Front Office Manager
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F***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Please optimize the WiFi on the 6th floor because it doesn't connect in the rooms.
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1 people find it helpful
Accommodation's Reply
09 May 2025
Dear Mr./Mrs. F*a, Thank you for your feedback. We apologize for the WiFi issues you experienced on the 6th floor. We have informed our technical team and will immediately conduct checks and repairs to ensure that the internet connection on that floor is stable and smooth again. We greatly appreciate your patience and understanding. Hopefully, on your next visit, your experience will be even more perfect. Best regards, Yuni Irawati Front Office Manager
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A***o
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
Fast check in and check out. Friendly staff. Complete and delicious breakfast.
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Accommodation's Reply
09 May 2025
Dear Mr./Mrs. A*o, Thank you very much for your positive review. We are glad to know that the check-in and check-out process was fast, our staff was friendly, and the breakfast we served was up to your expectations. We hope your next visit to Aston Palu will be as pleasant as ever. See you again. Best regards, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Please note that there is no WiFi connection, especially in rooms on the 6th floor.
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Accommodation's Reply
09 May 2025
Dear Mr./Mrs. F*a, Thank you for your feedback. We apologize for the WiFi issues you experienced on the 6th floor. We have informed our technical team and will immediately conduct checks and repairs to ensure that the internet connection on that floor is stable and smooth again. We greatly appreciate your patience and understanding. Hopefully, on your next visit, your experience will be even more perfect. Best regards, Yuni Irawati Front Office Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
Please pay attention to the wifi for the 6th floor because the network cannot be accessed.
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Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. F*a, Thank you for the information. We apologize for the inconvenience you experienced regarding the Wi-Fi connection on the 6th floor. We will immediately follow up on this issue with the technical team so that the network can be repaired and can be accessed smoothly. Thank you for your understanding, and we will try to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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N***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The food is lacking in variety, the soundproofing is also lacking.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. N*a, We apologize for the inconvenience you experienced regarding the food variety and soundproofing in the room. Regarding the food variety, we will immediately evaluate the available menu and try to add more diverse variations to meet the tastes of all guests. Regarding the soundproofing issue, we will check and find a solution to improve the comfort in the room to be more peaceful and comfortable. We greatly appreciate your input, and we are committed to continuously improving our services and facilities. Thank you for giving us the opportunity to improve our services. We hope to provide a better experience on your next visit. Best regards, Yuni Irawati Front Office Manager.
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N***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 14 week(s) ago
The food is lacking in variety. I stayed there for 5 days and the food was the same every day, but the taste was quite good.
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1 people find it helpful
Accommodation's Reply
30 Apr 2025
Dear Mr./Mrs. N*a, Thank you for your feedback. We apologize if the variety of food served did not meet your expectations during your stay. We greatly appreciate your feedback and will consider adding more menu variations to make it more varied in the future, providing a more diverse culinary experience for our guests. We are glad to hear that you enjoyed the taste of the food. We are committed to continuously improving the quality and variety of our menu for the comfort of our guests. Thank you for your understanding and the opportunity to improve our services. Best regards, Yuni Irawati Front Office Manager.
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Number of reviews per page
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