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Azza Hotel Palembang by Horison
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Azza Hotel Palembang by Horison
Hotels
Preferred Partner
8,2
/10
Very Good
4.083 reviews
What Guests Say About Their Stay
Distance To City Center (97)
Accessibility (77)
Staff Friendliness (69)
Bedroom (62)
KRISNA C. N.
10,0
/ 10
The hotel is great. Near mall, strategies location. Check-in very smooth. The staff helpfully.
MOHAMMAD B. K.
7,0
/ 10
Good service and clean Good meal....
In the Area
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Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Azza Hotel Palembang by Horison
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Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
Discover More About Azza Hotel Palembang by Horison
Location
Azza Hotel Palembang by Horison is located in area / city Ilir Timur I.
About Azza Hotel Palembang by Horison
For you, travelers who wish to travel comfortably on a budget, Azza Hotel Palembang by Horison is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Azza Hotel Palembang by Horison provides a pleasant accommodation for your stay.
From business event to corporate gathering, Azza Hotel Palembang by Horison provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Azza Hotel Palembang by Horison, a wonderful accommodation for your family holiday.
Azza Hotel Palembang by Horison is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Azza Hotel Palembang by Horison exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Azza Hotel Palembang by Horison is a hotel with great comfort and excellent service according to most hotel's guests.
Azza Hotel Palembang by Horison is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Azza Hotel Palembang by Horison
Lobby
Accommodation Services
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Dining area
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Transportation
- Car rental
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Azza Hotel Palembang by Horison
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
-
Additional Policy
-
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Azza Hotel Palembang by Horison | 70 |
Number of floors in Azza Hotel Palembang by Horison | 5 |
Another facilities in Azza Hotel Palembang by Horison | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Azza Hotel Palembang by Horison
What are available facilities at Azza Hotel Palembang by Horison?
There are top facilites at Azza Hotel Palembang by Horison such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Azza Hotel Palembang by Horison?
The standard check-in time at Azza Hotel Palembang by Horison is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Azza Hotel Palembang by Horison provide breakfast?
Yes, Azza Hotel Palembang by Horison provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Azza Hotel Palembang by Horison
Traveloka (4.083)
8,2
Very Good
From 4.083 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,1
Meal
8,0
Location
8,7
Service and Facilites
8,2
People often mention about Azza Hotel Palembang by Horison
All
Distance to City Center (51)
Staff Friendliness (46)
Bedroom (44)
Accessibility (43)
Ambiance (41)
Room Space (40)
Taste (35)
Bathroom (34)
Variety (33)
Surroundings (30)
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Traveler Reviews Azza Hotel Palembang by Horison
Number of reviews per page
20
40
Customer reviews
HS
Handoko S.
10,0
/10
Reviewed 2 day(s) ago
Very strategic and the hotel staff service is very friendly.
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A***a
Leisure
10,0
/10
Reviewed 4 day(s) ago
Clean and close to the mall, breakfast is good
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L***a
Transit
8,9
/10
Reviewed 7 day(s) ago
The first time I stayed there was good, I got a room with a window, but the second time I stayed there I was a bit disappointed because I was given a room without a window and the room was far away at the end and a bit scary, plus it was in the middle of the night when it sounded like someone was knocking on the door 🫣🫣
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a***a
10,0
/10
Reviewed 1 week(s) ago
The best, only some of the staff were less friendly.
I wish everyone was as friendly as in the lobby.
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A***s
Staycation
8,8
/10
Reviewed 1 week(s) ago
The room was quite satisfactory and the staff were friendly enough, only the sheets had a few holes and the teapot and glasses were not clean enough, and the TV was not a smart TV.
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M***d
8,5
/10
Reviewed 1 week(s) ago
Friendly hotel staff and strategic location in the city center
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Hendra K.
Business
9,1
/10
Reviewed 2 week(s) ago
the food is delicious and close to PI mall. parking is difficult if the hotel is crowded
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DA
Diyyah A. P.
Leisure
8,5
/10
Reviewed 2 week(s) ago
The location is strategic, close to everywhere. The parking lot is quite spacious. The room is quite comfortable and clean. Clean water, clean bathroom, cold air conditioning. There is also hot water for bathing. Ordering fried rice and celor noodles also tastes good, quite cheap, but it takes a long time to cook. In the room there are already 2 free mineral water bottles, toothbrushes, and soap. There are 2 glasses (a bit smelly) and an electric kettle. The breakfast is quite good, worth it for the price. The downside is, there are no towels, I have asked for towels by phone but they were not delivered. Ants come easily, if there is a little food dropped on the floor, ants will immediately come. I was hesitant when I came because the gutter in front smelled really bad, worried that the water inside would smell, but it didn't. It's comfortable.
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N***r
Staycation
10,0
/10
Reviewed 3 week(s) ago
Hotel staff is friendly, rooms are clean and affordable for a city center hotel.
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SA
Septi A.
Transit
8,8
/10
Reviewed 5 week(s) ago
The hotel is in the city center near the LRT station and mall. For standard food, refills take a long time. At 8 am the food was all gone. There was only 1 employee in the restaurant. Please fix the bathroom door handle for room 406, the aluminum is lifted, and yesterday my finger was scratched because of it. The refrigerator in the room also needs to be serviced, the snow in the refrigerator has piled up, and it has not been cleaned.
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1 people find it helpful
k***s
Medical
10,0
/10
Reviewed 5 week(s) ago
The only thing to note is that the water in the sink is a bit smelly. Otherwise it's very good.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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A***A
Business
10,0
/10
Reviewed 5 week(s) ago
Next time I'll stay there again, thank you.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. a*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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A***A
Business
10,0
/10
Reviewed 5 week(s) ago
Next time I'll stay there again, thank you.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. a*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide your assessment and feedback and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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m***o
8,5
/10
Reviewed 6 week(s) ago
Strategic and comfortable location and close transportation access.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. m*o. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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CC
Cece C.
10,0
/10
Reviewed 6 week(s) ago
family favorite hotel
t4 is strategic, just cross the street directly to pi, near ps, near lrt station, delicious food, friendly service
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Cece. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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G***t
5,0
/10
Reviewed 6 week(s) ago
The receptionist is not friendly. The service is very lacking, lacking and lacking.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. G*t. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
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K***i
8,0
/10
Reviewed 7 week(s) ago
The bed is nice, comfortable, wide, access to the mall is close, but I got a room near the OB room, it seems, the OBs were chatting loudly, closing and opening the door as if using inner strength. There was the sound of lizards in the room, the bathroom door was noisy as if it was going to break. Please improve it again
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. ke*i. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
See original
J***i
Leisure
9,2
/10
Reviewed 7 week(s) ago
The hotel service is good especially breakfast, the food is varied. But the room condition does need improvement and renovation.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. J*i Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
See original
Y***o
Staycation
8,8
/10
Reviewed 7 week(s) ago
all staff are very nice n friendly
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Y*o. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
See original
s***a
Transit
8,8
/10
Reviewed 8 week(s) ago
The location is very strategic, just cross the street to Palembang Icon Mall, next to it there is a place to massage my feet. Awesome.
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Accommodation's Reply
03 Jun 2025
Dear Ms./Mr. S*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide your assessment and feedback and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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