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Azza Hotel Palembang by Horison
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Azza Hotel Palembang by Horison
Hotels
Preferred Partner
8,2
/10
Very Good
4.057 reviews
What Guests Say About Their Stay
Distance To City Center (85)
Accessibility (68)
Staff Friendliness (64)
Bedroom (57)
KRISNA C. N.
10,0
/ 10
The hotel is great. Near mall, strategies location. Check-in very smooth. The staff helpfully.
MOHAMMAD B. K.
7,0
/ 10
Good service and clean Good meal....
In the Area
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Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Azza Hotel Palembang by Horison
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Jalan Kapten Anwar Sastro No. 1296, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30129
Discover More About Azza Hotel Palembang by Horison
Location
Azza Hotel Palembang by Horison is located in area / city Ilir Timur I.
About Azza Hotel Palembang by Horison
For you, travelers who wish to travel comfortably on a budget, Azza Hotel Palembang by Horison is the perfect place to stay that provides decent facilities as well as great services.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Azza Hotel Palembang by Horison provides a pleasant accommodation for your stay.
From business event to corporate gathering, Azza Hotel Palembang by Horison provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Azza Hotel Palembang by Horison, a wonderful accommodation for your family holiday.
Azza Hotel Palembang by Horison is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Azza Hotel Palembang by Horison exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Azza Hotel Palembang by Horison is a hotel with great comfort and excellent service according to most hotel's guests.
Azza Hotel Palembang by Horison is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Azza Hotel Palembang by Horison
Lobby
Accommodation Services
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Newspaper in lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Buffet breakfast
- Dining area
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Smoking area
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
Business Facilities
- Business facilities
- Conference room
- Meeting facilities
- Projector
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Shuttle Service
- Airport transfer (surcharge)
- Airport transfer
Transportation
- Car rental
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Azza Hotel Palembang by Horison
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
-
Additional Policy
-
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Azza Hotel Palembang by Horison | 70 |
Number of floors in Azza Hotel Palembang by Horison | 5 |
Another facilities in Azza Hotel Palembang by Horison | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Azza Hotel Palembang by Horison
What are available facilities at Azza Hotel Palembang by Horison?
There are top facilites at Azza Hotel Palembang by Horison such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Azza Hotel Palembang by Horison?
The standard check-in time at Azza Hotel Palembang by Horison is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Azza Hotel Palembang by Horison provide breakfast?
Yes, Azza Hotel Palembang by Horison provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Azza Hotel Palembang by Horison
Traveloka (4.057)
8,2
Very Good
From 4.057 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,1
Meal
8,0
Location
8,7
Service and Facilites
8,2
People often mention about Azza Hotel Palembang by Horison
All
Distance to City Center (45)
Staff Friendliness (42)
Bedroom (42)
Accessibility (38)
Room Space (37)
Ambiance (36)
Bathroom (31)
Taste (30)
Variety (28)
Hotel Area (26)
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Traveler Reviews Azza Hotel Palembang by Horison
Number of reviews per page
20
40
Customer reviews
SA
Septi A.
Transit
8,8
/10
Reviewed 10 hour(s) ago
The hotel is in the city center near the LRT station and mall. For standard food, refills take a long time. At 8 am the food was all gone. There was only 1 employee in the restaurant. Please fix the bathroom door handle for room 406, the aluminum is lifted, and yesterday my finger was scratched because of it. The refrigerator in the room also needs to be serviced, the snow in the refrigerator has piled up, and it has not been cleaned.
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k***s
Medical
10,0
/10
Reviewed 5 day(s) ago
The only thing to note is that the water in the sink is a bit smelly. Otherwise it's very good.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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A***A
Business
10,0
/10
Reviewed 5 day(s) ago
Next time I'll stay there again, thank you.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. a*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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A***A
Business
10,0
/10
Reviewed 5 day(s) ago
Next time I'll stay there again, thank you.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. a*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide your assessment and feedback and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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m***o
8,5
/10
Reviewed 1 week(s) ago
Strategic and comfortable location and close transportation access.
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Accommodation's Reply
12 Jun 2025
Dear Ms./Mrs. m*o. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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CC
Cece C.
10,0
/10
Reviewed 2 week(s) ago
family favorite hotel
t4 is strategic, just cross the street directly to pi, near ps, near lrt station, delicious food, friendly service
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Cece. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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G***t
5,0
/10
Reviewed 2 week(s) ago
The receptionist is not friendly. The service is very lacking, lacking and lacking.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. G*t. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
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K***i
8,0
/10
Reviewed 2 week(s) ago
The bed is nice, comfortable, wide, access to the mall is close, but I got a room near the OB room, it seems, the OBs were chatting loudly, closing and opening the door as if using inner strength. There was the sound of lizards in the room, the bathroom door was noisy as if it was going to break. Please improve it again
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Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. ke*i. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
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J***i
Leisure
9,2
/10
Reviewed 2 week(s) ago
The hotel service is good especially breakfast, the food is varied. But the room condition does need improvement and renovation.
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1 people find it helpful
Accommodation's Reply
03 Jun 2025
Dear Mrs./Mr. J*i Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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Y***o
Staycation
8,8
/10
Reviewed 3 week(s) ago
all staff are very nice n friendly
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Accommodation's Reply
03 Jun 2025
Dear Mrs. Y*o. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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s***a
Transit
8,8
/10
Reviewed 4 week(s) ago
The location is very strategic, just cross the street to Palembang Icon Mall, next to it there is a place to massage my feet. Awesome.
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Accommodation's Reply
03 Jun 2025
Dear Ms./Mr. S*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide your assessment and feedback and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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RL
Rince L.
10,0
/10
Reviewed 4 week(s) ago
the room is comfortable... the AC is also safe. The breakfast has many variations so the kids like it when they are invited to stay here
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Accommodation's Reply
22 May 2025
Dear Mrs. Rince. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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Rizka M.
Leisure
8,8
/10
Reviewed 5 week(s) ago
Checked in for 2 days on the 10th to 12th got room 510, 512, 518. The AC was not cold with the hot weather in Palembang. When I entered the room, when I moved the bed to pray, the bed was not swept. There was also an unpleasant smell in the toilet, maybe the drain and just a suggestion for toilet equipment, just use liquid soap. The service at the receptionist and in the restaurant was quite friendly. In the future, the AC can be improved so it is cold.
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Accommodation's Reply
17 May 2025
Dear Mrs. Rizka. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
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A***h
Business
10,0
/10
Reviewed 5 week(s) ago
Nice, comfortable, close to Palembang Icon Mall.
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. A*h. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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J***a
Business
10,0
/10
Reviewed 5 week(s) ago
like the atmosphere makes guests comfortable
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. j*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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Ronaltus D. T.
8,8
/10
Reviewed 5 week(s) ago
Great location. Room ambience is quite old.
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Accommodation's Reply
17 May 2025
Dear Mr. Ronaltus D. T. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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I***a
Staycation
9,7
/10
Reviewed 5 week(s) ago
The room is clean, spacious, hot water is available and smooth. Access to the mall is close, basically it's really worth it with an economical price. Will be a regular here.
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. I*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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E***a
5,0
/10
Reviewed 6 week(s) ago
If the price is on discount, it's better not to take it, because you'll be given a really bad room:(Not worth a room at a normal price:(
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Accommodation's Reply
08 May 2025
Dear Mr./Mrs. E*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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W***a
Transit
8,8
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the room size is big, but it seems like it needs more maintenance because the toilet door is broken.
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Accommodation's Reply
17 May 2025
Dear Mr./Mrs. w*a. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. Best regards, Azza Hotel Palembang by Horison.
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N***c
Leisure
8,4
/10
Reviewed 6 week(s) ago
Try coordinating with the local government, I think when I entered I smelled an unpleasant odor from the gutter in front of the hotel.
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Accommodation's Reply
17 May 2025
Dear Mrs. N*c. Warm greetings from Azza Hotel Palembang by Horison, Thank you for choosing Azza Hotel Palembang by Horison as your place to stay while in Palembang, and also taking the time to provide an assessment and input and share your experience through Traveloka Review. We will continue to improve to continue to provide the best to all our guests and customers, hopefully in your next stay experience you can get the best facilities and services from Azza Hotel Palembang by Horison. We apologize for the inconvenience during your stay, this is a special concern for us to re-evaluate. Best regards, Azza Hotel Palembang by Horison.
See original
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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