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Bekizaar Hotel Surabaya
Hotels
Preferred Partner Plus
8,5
/10
Very Good
7.845 reviews
What Guests Say About Their Stay
Distance To City Center (308)
Staff Friendliness (287)
Accessibility (248)
Bedroom (242)
Aan D. M. F.
9,7
/ 10
I had a good time staying in this hotel, I stayed for 7 days. The room is clean, not that big but I like it and it is enough for me who had a solo trip and more to staycation. Their services also good, the best! Friendly, helpful. Every day they'll change the towel added the water to drink (which so helpful for me because I drink water quite often), and clean the room as well. I'd love to stay here again next time when I visit Surabaya. Too bad I haven't tried their food, they have a restaurant too by the way.
Dimas E.
9,4
/ 10
this hotel is perfect for business. itโs located in downtown and near by business district
Lau V.
9,4
/ 10
I feel likes in a home when I stay at this hotel... Very comfort and homey... Location of this hotel is very strategic, near from mall tunjungan, Mc donald, kfc... Very recommended
Heny Riawati
9,1
/ 10
The hotel is located right in the heart of Surabaya. Just across the Icon Mall of Tunjungan Plaza 1. Easy to go anywhere from the location. Recommended to stay though.
affandi a. a.
9,7
/ 10
Nice room, strategic place, great facility and accommodation
In the Area
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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Bekizaar Hotel Surabaya
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What's around Bekizaar Hotel Surabaya
Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Discover More About Bekizaar Hotel Surabaya
Location
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.
About Bekizaar Hotel Surabaya
For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.
All facilities in Bekizaar Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall
Lobby
Accommodation Services
Exterior
Public Facilities
- Parking
- Coffee/tea in lobby
- Early check-in
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Set menu dinner
- Set menu lunch
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Business Facilities
- Business center
- Computer station
- Meeting facilities
- Photocopier
- Projector
General
- AC
- Non-smoking room
- Smoking area
Transportation
- Car rental
- Valet parking
Accessibilty
- Accessibility equipment
- Accessible parking
Nearby Facilities
- Gift shop
- Shops
Things to Do
- Barbecue
- Massage
Connectivity
- LAN Internet
- Free WiFi
Kids and Pets
- Babysitting
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Bekizaar Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Deposit
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Bekizaar Hotel Surabaya | 96 |
Number of floors in Bekizaar Hotel Surabaya | 8 |
Another facilities in Bekizaar Hotel Surabaya | Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Bekizaar Hotel Surabaya
What are available facilities at Bekizaar Hotel Surabaya?
There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bekizaar Hotel Surabaya?
The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bekizaar Hotel Surabaya?
Bekizaar Hotel Surabaya is a 3.0-star hotel.
How many floors does Bekizaar Hotel Surabaya have?
Bekizaar Hotel Surabaya has 8 floors.
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More Reviews from Other Guests in Bekizaar Hotel Surabaya
Traveloka (7.809)
Other sources (36)
8,5
Very Good
From 7.809 reviews
Provided by travelers on
Cleanliness
8,4
Room Comfort
8,3
Meal
8,1
Location
8,9
Service and Facilites
8,5
People often mention about Bekizaar Hotel Surabaya
All
Distance to City Center (224)
Staff Friendliness (211)
Bedroom (187)
Accessibility (186)
Ambiance (182)
Bathroom (174)
Hotel Area (168)
Surroundings (166)
Check-in/out Time (138)
Taste (131)
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Traveler Reviews Bekizaar Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
IG
I Gusti N. P.
Business
9,1
/10
Reviewed 3 day(s) ago
works well, even though there is no shampoo and there is no partition between the shower and the toilet
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Andri R.
Leisure
10,0
/10
Reviewed 6 day(s) ago
Every time I go to Surabaya, I always stay here, the location is in the middle of the city, the prices are friendly, right in front of the biggest mall in Surabaya, Tunjungan Plaza
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WM
Wiwi M.
Leisure
9,0
/10
Reviewed 1 week(s) ago
the staff are friendly and polite
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MS
MEGA S.
10,0
/10
Reviewed 1 week(s) ago
Got the 10.10 promo, strategic hotel in front of TP. Clean rooms, good breakfast.
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A***a
Business
10,0
/10
Reviewed 1 week(s) ago
Strategic location close to Tunjungan Plaza
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F***a
Leisure
10,0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and kind, the service is also very special.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. F*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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W***a
9,7
/10
Reviewed 3 week(s) ago
Good service, friendly staff, directing to optimal service
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. W*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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C***o
Leisure
10,0
/10
Reviewed 3 week(s) ago
All services at this hotel are very satisfying.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. C*o, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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C***t
Leisure
8,4
/10
Reviewed 3 week(s) ago
The room itself was okay, clean, and the service was good, especially the location in front of the resort. It was very pleasant. However, it's a shame the room wasn't soundproof. I could hear the people in the next room chatting until dawn. I was staying there for a 10km race, so I didn't get enough rest.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. C*t. Thank you for your review of Bekizaar Hotel Surabaya. We apologize for any inconvenience during your stay. Your review will help us make improvements in the future. We hope you will stay with us again and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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e***s
Transit
10,0
/10
Reviewed 3 week(s) ago
Friendly and polite service. Clean and comfortable rooms.
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Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. E*s, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Y***s
Leisure
10,0
/10
Reviewed 3 week(s) ago
Good, in front of the biggest mall in Surabaya, apparently there is an economical food stall in front... very satisfying in general... there are small obstacles, but it's more than worth it
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1 people find it helpful
Accommodation's Reply
08 Oct 2025
Dear Mr./Mrs. Y*s, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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R***a
8,5
/10
Reviewed 4 week(s) ago
Sorry, no photos. The room is enough for two people, clean, and comfortable. If you want to shop, you can just walk straight to the TP, hahaha....
Next door is the legendary 24-hour McD, so finding food is easy. You can hang out in front of the hotel and watch the cars passing by. The staff is really helpful and excellent. The food is also quite good, considering the price. There's a lot of variety, and it tastes delicious. It's perfect if you just want to stay in the center of Surabaya.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. R*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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M***d
9,1
/10
Reviewed 4 week(s) ago
The service is excellent.
In the future, please pay attention to asking guests whether the room is smoke-free or smoking.
I feel sorry for the toddler who entered the smoking floor. The air was too stuffy. ๐๐ผ๐ I wanted to complain but I was already tired and wanted to rest.
Otherwise, the hotel was okay. Thank you. Always be successful, Bekizaar.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. M*d, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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g***y
Transit
9,4
/10
Reviewed 4 week(s) ago
Comfortable and friendly staff, access to the city center
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. G*y, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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RA
Ridwan A.
Business
10,0
/10
Reviewed 5 week(s) ago
Great, cheap, comfortable, safe, fun.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr. Ridwan A., Thank you for your review of Bekizaar Hotel Surabaya. Your feedback will help us make further improvements in the future. We hope you will stay with us again, and we will be sure to provide you with the best service possible. Best regards, Zainul Afandi. (General Manager)
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RA
Ridwan A.
Business
10,0
/10
Reviewed 5 week(s) ago
Great, cheap, comfortable, safe, fun.
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Accommodation's Reply
25 Sep 2025
Dear Mr. Ridwan A., Thank you for your review of Bekizaar Hotel Surabaya. Your feedback will help us make improvements in the future. We hope you will stay with us again, and we will be sure to provide you with the best service. Best regards, Zainul Afandi. (General Manager)
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M***d
8,8
/10
Reviewed 5 week(s) ago
Satisfied and the room is clean and also nice!!!! Worth it
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. M*d, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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S***a
9,7
/10
Reviewed 5 week(s) ago
Thank God, for my first experience staying at Bekizaar Hotel, it was really comfortable, with friendly staff, easy facilities and other supporting facilities, and the cleanliness was really great. I highly recommend coming here again. Thank you to all parties.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. S*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
See original
ID
I Dewa M. S. D. P.
Leisure
9,7
/10
Reviewed 5 week(s) ago
Good service staff, strategic location.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. I Dewa M. S. D. P., Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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y***i
Business
8,5
/10
Reviewed 5 week(s) ago
Just across the street from TP Mall. It's cheap and cheerful.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Mrs. Y*i, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us make improvements in the future. We hope you will stay with us again and we will definitely provide the best service. Best regards, Zainul Afandi. (General Manager)
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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