Bekizaar Hotel Surabaya

Hotels
Preferred Partner Plus
8,4
/10
Very Good
7.599 reviews

What Guests Say About Their Stay

Distance To City Center (212)
Staff Friendliness (194)
Accessibility (172)
Bedroom (159)
Aan D. M. F.
9,7
/ 10
I had a good time staying in this hotel, I stayed for 7 days. The room is clean, not that big but I like it and it is enough for me who had a solo trip and more to staycation. Their services also good, the best! Friendly, helpful. Every day they'll change the towel added the water to drink (which so helpful for me because I drink water quite often), and clean the room as well. I'd love to stay here again next time when I visit Surabaya. Too bad I haven't tried their food, they have a restaurant too by the way.
Dimas E.
9,4
/ 10
this hotel is perfect for business. it’s located in downtown and near by business district
Lau V.
9,4
/ 10
I feel likes in a home when I stay at this hotel... Very comfort and homey... Location of this hotel is very strategic, near from mall tunjungan, Mc donald, kfc... Very recommended
Heny Riawati
9,1
/ 10
The hotel is located right in the heart of Surabaya. Just across the Icon Mall of Tunjungan Plaza 1. Easy to go anywhere from the location. Recommended to stay though.
affandi a. a.
9,7
/ 10
Nice room, strategic place, great facility and accommodation
In the Area
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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bekizaar Hotel Surabaya

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Jl. Basuki Rahmad No. 15, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Lobby Bekizaar Hotel Surabaya
Lobby 2 Bekizaar Hotel Surabaya

Discover More About Bekizaar Hotel Surabaya

Location


Staying at Bekizaar Hotel Surabaya is a good choice when you are visiting Genteng.

About Bekizaar Hotel Surabaya

For you, travelers who wish to travel comfortably on a budget, Bekizaar Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Are you a shopaholic? Staying at Bekizaar Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Bekizaar Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Bekizaar Hotel Surabaya, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Bekizaar Hotel Surabaya.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bekizaar Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bekizaar Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Bekizaar Hotel Surabaya is the right place to stay.

All facilities in Bekizaar Hotel Surabaya

Bar, Cafe and Lounge Bekizaar Hotel Surabaya
Bar, Cafe and Lounge
Functional Hall Bekizaar Hotel Surabaya
Functional Hall
Lobby Bekizaar Hotel Surabaya
Lobby
Accommodation Services Bekizaar Hotel Surabaya
Accommodation Services
Exterior Bekizaar Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Early check-in
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • 24-hour Receptionist

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Set menu dinner
  • Set menu lunch

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector

General

  • AC
  • Non-smoking room
  • Smoking area

Transportation

  • Car rental
  • Valet parking

Accessibilty

  • Accessibility equipment
  • Accessible parking

Nearby Facilities

  • Gift shop
  • Shops

Things to Do

  • Barbecue
  • Massage

Connectivity

  • LAN Internet
  • Free WiFi

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Bekizaar Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Bekizaar Hotel Surabaya
96
Number of floors in Bekizaar Hotel Surabaya
8
Another facilities in Bekizaar Hotel Surabaya
Coffee/tea in lobby, Early check-in, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Bekizaar Hotel Surabaya

What are available facilities at Bekizaar Hotel Surabaya?
There are top facilites at Bekizaar Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bekizaar Hotel Surabaya?
The standard check-in time at Bekizaar Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bekizaar Hotel Surabaya provide breakfast?
Yes, Bekizaar Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Bekizaar Hotel Surabaya

8,4
Very Good
From 7.599 reviews
Provided by travelers on
Cleanliness

8,4

Room Comfort

8,3

Meal

8,1

Location

8,8

Service and Facilites

8,5

People often mention about Bekizaar Hotel Surabaya
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Jarak ke Pusat Kota (163)
Keramahan Staff (146)
Kamar Tidur (132)
Akses (131)
Suasana (126)
Kamar Mandi (126)
Lingkungan Sekitar (122)
Area Hotel (114)
Waktu Check-in/out (96)
Ukuran Kamar (91)
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Traveler Reviews Bekizaar Hotel Surabaya

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20
40
Customer reviews
dwi a.
icon-Transit
Transit
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 hour(s) ago
The location is really good, just cross to Tunjungan Plaza, there is a food stall in front of the hotel, the staff is friendly, I like the room 🫶🏻
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E***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
The hotel is clean, friendly, I really like it here, I want to come here again next time.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 day(s) ago
I recently stayed at Bekizaar Hotel Surabaya and I must say, my experience was amazing! From the moment I arrived, I was convinced that this was the right choice for accommodation in the City of Heroes. The first thing that impressed me was the friendliness and professionalism of the staff. They were very responsive, always ready to help with a smile. The check-in and check-out process went smoothly without a hitch, showing a commendable efficiency. Every interaction felt personal and made me feel appreciated as a guest. Bekizaar Hotel Surabaya also excels in terms of facilities. My room was very clean, comfortable, and equipped with everything I needed to rest peacefully after a day of activities. There are modern facilities that support comfort, from stable Wi-Fi connection to a clean and functional bathroom. The overall environment of the hotel feels very well-maintained and cozy, creating a relaxing and pleasant atmosphere. And of course, it would not be complete without discussing their breakfast menu! The choice of dishes is very diverse, all served with delicious flavors. The quality of the ingredients used feels fresh, and the presentation is very attractive. Breakfast at Bekizaar Hotel is truly a culinary experience that pampers the tongue and provides positive energy to start the day. Overall, Bekizaar Hotel Surabaya has succeeded in providing a very satisfying stay experience. The combination of warm service, complete and well-maintained facilities, and a special breakfast menu make this hotel a highly recommended choice for anyone looking for comfort and quality in Surabaya. I will definitely stay here again on my next visit!
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F***y
icon-Business
Business
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 day(s) ago
Got a room on the 8th floor, you can see the city lights, and the location is very strategic, if you want to go to TP, you just have to cross the street, hehe
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M***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 day(s) ago
all the services are good from the staff and the rooms are also comfortable
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N***i
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Highly recommended, close to everything & lots of fun.
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N***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Often and is a choice when going to Surabaya and near TP... all the staff are friendly
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1 people find it helpful
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 1 week(s) ago
The location is very strategic, just walk to Tunjungan Plaza, everywhere is close, there are many culinary around the hotel, the city view from the room is good, only the cleanliness of the room needs to be improved, the wifi cannot be used at night. But overall it's good, recommended for a hotel in the middle of Surabaya with an affordable price.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Very friendly hotel staff, and excellent service
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. R*n, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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N***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Because it is in the middle of the city, access to everywhere is close, TP is definite, very happy when you are at TP, highly recommended for all of you to stay at this hotel, no loss, according to what we want & get when staying in Surabaya..
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. N*g. Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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T***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Very friendly staff, clean rooms, best facilities according to budget 😊
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. T*a, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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r***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 week(s) ago
For non-smoking rooms, it still smells of cigarettes, maybe there are still residents who smoke in secret.
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Accommodation's Reply
09 Jun 2025
Dear Mr./Mrs. R*a, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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Zain M.
icon-Business
Business
icon-origin-TRAVELOKA
8,7
/10
Reviewed 2 week(s) ago
Strategic and clean location, friendly hotel staff, smooth Wi-Fi. Only one minus is the soundproofing in the room. But with a budget price, it is very worthy to be an option to stay, lurr.
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Accommodation's Reply
02 Jun 2025
Dear Mr. Zain M, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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f***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Strategic location, easy access to everywhere, just walk to TP, lots of food around, Jalan Tunjungan is also close, yesterday when I got a spacious room, I really liked staying here. Next time I will staycation again.
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Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. F*a, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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e***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
responsive and friendly staff. on the night I checked in there was heavy rain, wind, and lightning. I was placed on the top floor (if I'm not mistaken, the 7th floor). the receptionist called to check if the room was safe. it turned out there was a leak in front of the telephone desk. finally the room was upgraded to a higher one. thank you ma'am. if I hadn't called, I might have only realized that there was a leak at night. the distance to Tunjungan Plaza is very close. just walk across the hotel.
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2 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. E*a, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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H***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
When I go to Surabaya, I always stay here. It's close to everywhere, and it's across from the mall, not far to the mall.
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. H*i, Thank you for your review of Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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g***i
icon-origin-TRAVELOKA
5,0
/10
Reviewed 4 week(s) ago
Bad bad bad bad bad bad bad bad
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1 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. G*i, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 4 week(s) ago
the hotel staff is very friendly. it's a shame there are German cockroaches in the room and bathroom, actually this review doesn't need to be written because it has been conveyed to the staff directly, but it's okay so that you are more aware and hopefully the cleanliness is maintained well
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2 people find it helpful
Accommodation's Reply
02 Jun 2025
Dear Mr./Mrs. A*a, Thank you for your review of Bekizaar Hotel Surabaya. We apologize for any inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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C***t
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
To Tunjungan Plaza, just cross the street.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr./Mrs. C*t, Thank you for your review for Bekizaar Hotel Surabaya. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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Yulius K. G.
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Everything is fun, never disappointing, except yesterday room 803 the door lock was broken, I could get out but not get in again. Please upgrade the door lock again or have it maintained.
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1 people find it helpful
Accommodation's Reply
16 May 2025
Dear Mr. Yulius to. G., Thank you for your review of Bekizaar Hotel Surabaya. We apologize for the inconvenience during your stay at our hotel. Your review will help us to make better improvements in the future. We hope you can stay again and we will definitely provide the best service. Best regards, Zainul Afandi.(General Manager)
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Number of reviews per page
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Exterior 4 Bekizaar Hotel Surabaya

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.