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Bella Hotel Surabaya
Hotels
8,0
/10
Very Good
4.579 reviews
What Guests Say About Their Stay
Accessibility (34)
Staff Friendliness (33)
Room Space (32)
Bedroom (31)
sigit f. a.
9,4
/ 10
Very satisfied even though it was only 2 nights, I felt comfortable staying, the room was clean, all the facilities were functioning, and there was a large parking area.
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annisa r.
10,0
/ 10
The front office staff at Bella Hotel never fails to welcome us and leave us with the best impression every time we visit. This simple yet luxurious hotel is a testament to the excellent service provided by its staff. The hotel is clean, comfortable, and pleasant. We will always visit whenever we return to Surabaya.
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Agus H.
9,7
/ 10
The place is clean and the service is very welcoming, very quiet so it is suitable for rest, just for honeymoon, family vacation because of its strategic location in the city.
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Puspita Anestesya
9,7
/ 10
Always a mainstay when traveling to the city of Surabaya, the place is cheap, clean, there are also elevator facilities, close to where to eat, hot water is also smooth, the food is always delicious.
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Anita P.
8,5
/ 10
Comfortable, clean, clerk friendly.
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In the Area
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Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Bella Hotel Surabaya
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Per room per night (excl. taxes & fees)
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What's around Bella Hotel Surabaya
Jl. Mayjen Sungkono No. 149 - 151, Rich Palace Complex Blok H-21 Surabaya 60225, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60225
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Location
Staying at Bella Hotel Surabaya is a good choice when you are visiting Dukuh Pakis.
About Bella Hotel Surabaya
For you, travelers who wish to travel comfortably on a budget, Bella Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
Are you a shopaholic? Staying at Bella Hotel Surabaya will surely spoil you for numerous shopping centers nearby.
When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Bella Hotel Surabaya provides a pleasant accommodation for your stay.
From business event to corporate gathering, Bella Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Bella Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Bella Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Bella Hotel Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Bella Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Bella Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
Staying at Bella Hotel Surabaya will surely satisfy you with its great hospitality and affordable price.
All facilities in Bella Hotel Surabaya
Functional Hall
Lobby
CleanAccommodation
Exterior
Bedroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Food and Drinks
- Restaurant with AC
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
- Cafe
- Vegetarian meal
General
- AC
- Ballroom
- Banquet
- Family room
- Non-smoking room
- Smoking area
- Terrace
Hotel Services
- Bellhop
- Concierge
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Wedding service
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Separate shower and tub
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Shops
- Supermarket
Business Facilities
- Meeting facilities
- Projector
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Accommodation Policy & General Information in Bella Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Bella Hotel Surabaya | 74 |
Number of floors in Bella Hotel Surabaya | 4 |
Another facilities in Bella Hotel Surabaya | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Bella Hotel Surabaya
What are available facilities at Bella Hotel Surabaya?
There are top facilites at Bella Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bella Hotel Surabaya?
The standard check-in time at Bella Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Bella Hotel Surabaya provide breakfast?
Yes, Bella Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Bella Hotel Surabaya?
Bella Hotel Surabaya is a 2.0-star hotel.
How many floors does Bella Hotel Surabaya have?
Bella Hotel Surabaya has 4 floors.
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More Reviews from Other Guests in Bella Hotel Surabaya
Traveloka (4.572)
Other sources (7)
8,0
Very Good
From 4.572 reviews
Provided by travelers on
Cleanliness
8,1
Room Comfort
8,1
Meal
7,7
Location
8,1
Service and Facilites
8,1
People often mention about Bella Hotel Surabaya
All
Bedroom (23)
Bathroom (22)
Ambiance (19)
Accessibility (18)
Staff Friendliness (18)
Room Space (18)
Distance to City Center (17)
Hotel Area (16)
Wifi (15)
Surroundings (13)
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Traveler Reviews Bella Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
Nur H. W. U.
Staycation
8,1
/10
Reviewed 3 day(s) ago
The hotel staff's friendliness wasn't matched by the cleanliness of the room. The area under the bed looked like it had never been cleaned. There were also small, cockroach-like creatures in the room.
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S***a
8,2
/10
Reviewed 1 week(s) ago
I need a place to stay because my gig venue is nearby. Not bad for the budget.
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Verified Traveler
Leisure
9,6
/10
Reviewed 2 week(s) ago
Friendly hotel staff, clean rooms, for breakfast, please prioritize taste, increase the variety of food.
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Verified Traveler
Staycation
6,0
/10
Reviewed 2 week(s) ago
The bathroom smells... dirty.
The AC sometimes isn't cold.
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sf
sigit f. a.
9,4
/10
Reviewed 4 week(s) ago
Very satisfied even though it was only 2 nights, I felt comfortable staying, the room was clean, all the facilities were functioning, and there was a large parking area.
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1 people find it helpful
Verified Traveler
Staycation
9,4
/10
Reviewed 4 week(s) ago
The staff is friendly, the room is quite big, the AC is cold, I like it, but the room smells damp.
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B***i
Transit
10,0
/10
Reviewed 5 week(s) ago
Very comfortable and clean, satisfied.
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Budi D.
Transit
10,0
/10
Reviewed 5 week(s) ago
Very good service and clean place
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E***i
5,7
/10
Reviewed 5 week(s) ago
The room was horrible. I saw apparitions as soon as I entered. I didn't stay there. There were cockroaches in the bathroom. Access to get in and out required a 10,000 Rupiah parking fee.
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1 people find it helpful
G***e
8,8
/10
Reviewed 7 week(s) ago
For that price, it's pretty good. You get what you pay for.
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ar
annisa r.
Business
10,0
/10
Reviewed 9 week(s) ago
The front office staff at Bella Hotel never fails to welcome us and leave us with the best impression every time we visit. This simple yet luxurious hotel is a testament to the excellent service provided by its staff. The hotel is clean, comfortable, and pleasant. We will always visit whenever we return to Surabaya.
See original
1 people find it helpful
Z***h
9,7
/10
Reviewed 9 week(s) ago
Very good. Friendly service. Clean.
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ac
ary c.
Business
8,8
/10
Reviewed 9 week(s) ago
The staff is friendly, it doesn't smell, the room is spacious and clean, the bathroom is clean, all the facilities are working well. Next time I go to Surabaya, it will be another choice, God willing.
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Stephanie
Leisure
10,0
/10
Reviewed 10 week(s) ago
The people are friendly and nice, the place is also quiet, not noisy and it was very satisfying to stay there for 5 days, thank you all
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1 people find it helpful
RN
Reafly N.
Business
8,1
/10
Reviewed 11 week(s) ago
The room had no sunlight and smelled damp.
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1 people find it helpful
S***n
9,1
/10
Reviewed 12 week(s) ago
Friendly service, all facilities are functioning
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T***I
9,0
/10
Reviewed 14 week(s) ago
Overall it's good, but the wifi is 0 and the network is also bad, so it can't work.
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1 people find it helpful
SR
Sitti R.
8,5
/10
Reviewed 17 week(s) ago
Response from the receptionist is fast
Always helps guests
Already booked a room in the system can not be canceled but the hotel helped finally in the system can refund
Thanks to the hotel
The hotel is nice not noisy
Cleanliness is quite good
Room is quite spacious
Just ask for some white lighting so it is not dim
Can be seen if you want to use powder etc.
Others are ok
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1 people find it helpful
HD
Herminah D.
Business
9,7
/10
Reviewed 18 week(s) ago
very comfortable...
the receptionist is also very friendly
the room is comfortable, king coil bed.
there is a wardrobe, the room has many glass walls, I like it. AC, normal hot water. don't know why but it feels comfortable, my child can sleep soundly. considering he has to prepare for the tournament. JD is highly recommended, the price I got was 210k. very cheap with these facilities.
don't hesitate if you want to book ☺️
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4 people find it helpful
M***i
Business
6,5
/10
Reviewed 19 week(s) ago
All that I met in this building were only 1 security guy, one receptionist, and 1 cleaning service. Didn't meet any other guess.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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