BeSS Mansion Hotel Surabaya

Hotels
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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
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About Accommodation

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Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Highlights at This Property

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Family-friendly Infinity Pool
Located near Airport
Excellent City View

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi

What Guests Say About Their Stay

See All Reviews
8.5
/ 10
Widya R. R.
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back

What's around BeSS Mansion Hotel Surabaya

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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Lobby BeSS Mansion Hotel Surabaya
Lobby 2 BeSS Mansion Hotel Surabaya

Discover More About BeSS Mansion Hotel Surabaya

Location


Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo.

About BeSS Mansion Hotel Surabaya

Not only located within easy reach of various places of interests for your adventure, but staying at BeSS Mansion Hotel Surabaya will also give you a pleasant stay.

BeSS Mansion Hotel Surabaya is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

BeSS Mansion Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, BeSS Mansion Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, BeSS Mansion Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at BeSS Mansion Hotel Surabaya, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at BeSS Mansion Hotel Surabaya.

If you plan to have a long-term stay, staying at BeSS Mansion Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

BeSS Mansion Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at BeSS Mansion Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, BeSS Mansion Hotel Surabaya is suitable for you who value privacy during your stay.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from BeSS Mansion Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

BeSS Mansion Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at BeSS Mansion Hotel Surabaya.

All facilities in BeSS Mansion Hotel Surabaya

Bar, Cafe and Lounge BeSS Mansion Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool BeSS Mansion Hotel Surabaya
Swimming Pool
Fitness Center BeSS Mansion Hotel Surabaya
Fitness Center
Functional Hall BeSS Mansion Hotel Surabaya
Functional Hall
Common Space BeSS Mansion Hotel Surabaya
Common Space

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Cafe
  • Dining area
  • Poolside bar
  • Set menu dinner
  • Snacks

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Garden
  • Indoor pool
  • Massage
  • Outdoor pool
  • Spa

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • PRINTER
  • Projector

Transportation

  • Secure parking
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BeSS Mansion Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Extra Breakfast

Accommodation charges IDR 100,000/guest for extra breakfast.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in BeSS Mansion Hotel Surabaya

What are available facilities at BeSS Mansion Hotel Surabaya?
There are top facilites at BeSS Mansion Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BeSS Mansion Hotel Surabaya?
The standard check-in time at BeSS Mansion Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BeSS Mansion Hotel Surabaya provide breakfast?
Yes, BeSS Mansion Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in BeSS Mansion Hotel Surabaya

Overall Rating & Reviews

From 1,940 verified guests reviews
8.8
Impressive
Fantastic
974
Very Good
702
Satisfying
46
Average
218
Poor
0
Cleanliness
Comfort
Meal
Location
Service
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Language
English
Show Reviews with Photos
Esrie R.
Staycation
10
/ 10
17 Jan 2023
Excellent! Check in 3 mins, check out 5 mins. Variety item breakfast, love the room. So clean & comfy, decent price at the BeSS Cafe. I wonder who is the GM, great job! Chef, your staff & food are excellent. This hotel highly recommended for business, family & honeymoon. Love it!
Review photo of BeSS Mansion Hotel Surabaya from Hotman O. H.
Review photo of BeSS Mansion Hotel Surabaya 2 from Hotman O. H.
Review photo of BeSS Mansion Hotel Surabaya 3 from Hotman O. H.

1 liked this review

Accommodation's Reply
12 Feb 2023
Dear Mr Hotman Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart and our family awaits your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan General Manager
Rinaldi T. M.
Holiday
10
/ 10
22 Jul 2022
The hotel was nice, receptionists were processing our booking fast, the bedrooms quite nice with refrigerator, that's a plus point. And the best side was the pool. With an artificial "waterfall" and infinity looks, was very good for photo spot. Definitely going to stay here again if visiting Surabaya again.
Review photo of BeSS Mansion Hotel Surabaya from Rinaldi T. M.
Review photo of BeSS Mansion Hotel Surabaya 2 from Rinaldi T. M.
Review photo of BeSS Mansion Hotel Surabaya 3 from Rinaldi T. M.
Review photo of BeSS Mansion Hotel Surabaya 4 from Rinaldi T. M.
Review photo of BeSS Mansion Hotel Surabaya 5 from Rinaldi T. M.
Review photo of BeSS Mansion Hotel Surabaya 6 from Rinaldi T. M.

3 liked this review

Accommodation's Reply
27 Jul 2022
Dear Mr Rinaldi, Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for providing the best review. We will continue to improve our service so that it will always be in the hearts of the family. We look forward to welcoming you with your family at Bess Mansion Hotel Thank you and good health always. Regards Syaiful Manan
tri a. w.
Staycation
9.7
/ 10
26 Sep 2022
Great experience for affordable price
Review photo of BeSS Mansion Hotel Surabaya from Tri A. W.

2 liked this review

Accommodation's Reply
05 Oct 2022
Dear Mr Tri Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to improve our service so that you and your family will always be in the hearts of you and your family at Bess Mansion Hotel Surabaya. Thank you and good health always. Greetings Syaiful Manan
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Eri D. L.
Staycation
9.1
/ 10
12 Jul 2023
Overall is good. The receptionist, the housekeeper & maintenance have quick responses. The room is clean. The food is not the best but is good. I take an Executive Club Room. There are many advantages I've got. My only problem is, the cost of extra bed is a little bit high
Review photo of BeSS Mansion Hotel Surabaya from Eri D. L.
Review photo of BeSS Mansion Hotel Surabaya 2 from Eri D. L.
Review photo of BeSS Mansion Hotel Surabaya 3 from Eri D. L.
Review photo of BeSS Mansion Hotel Surabaya 4 from Eri D. L.

3 liked this review

Accommodation's Reply
30 Jul 2023
Dear Mr. Eri Dwi L. Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart. We are waiting for your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
RH
Rina H.
Business
8.8
/ 10
01 Mar 2024
It's perfect accomodations for business or family. It was clean, quite and stylish. Room it's self was well equipped and comfortable. Food was good. And the friendly staff
Review photo of BeSS Mansion Hotel Surabaya from Rina H.
Review photo of BeSS Mansion Hotel Surabaya 2 from Rina H.
Review photo of BeSS Mansion Hotel Surabaya 3 from Rina H.

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IM
I Made R. P.
Business
8.7
/ 10
14 Jun 2023
This accommodation is perfect for business travelers seeking swift check-in and check-out procedures. Upon arrival, I was delighted to receive a complimentary welcome drink, adding a touch of hospitality to my experience. Additionally, the presence of a coffee shop conveniently located behind the lobby enhanced the overall convenience. One area that could benefit from improvement is the soundproofing within the rooms. Enhancing this aspect would ensure a quieter and more peaceful environment, enabling guests to focus on their work without distractions. Overall, this establishment provides an excellent option for business trips, offering efficient check-in/out services, a pleasant welcome gesture, and easy access to a coffee shop. Addressing the soundproofing concern would further enhance the comfort and tranquility of the stay.
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Review photo of BeSS Mansion Hotel Surabaya from I M. R. P.

1 liked this review

Accommodation's Reply
05 Jul 2023
Dear Mr. I made Royn Pasek. Thank you for choosing Bess Mansion Hotel Surabaya for a staycation in Surabaya and for giving the best review. We will continue to always improve our service so that it is always in your heart. We are waiting for your presence with your family at the Bess Mansion Hotel Surabaya. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
H
Hafikuw
Business
8.5
/ 10
17 Sep 2023
Everything was great, just minus smart TV,
Review photo of BeSS Mansion Hotel Surabaya from Hafizhah H.
Review photo of BeSS Mansion Hotel Surabaya 2 from Hafizhah H.
Review photo of BeSS Mansion Hotel Surabaya 3 from Hafizhah H.
Review photo of BeSS Mansion Hotel Surabaya 4 from Hafizhah H.
Review photo of BeSS Mansion Hotel Surabaya 5 from Hafizhah H.
Review photo of BeSS Mansion Hotel Surabaya 6 from Hafizhah H.

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Accommodation's Reply
11 Oct 2023
Dear Mrs. Hafizah. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and providing the best review. We will continue to improve our services so that you and your family are always in the hearts of you and we await your arrival with your family at Bess Mansion Hotel Surabaya. Thank you and always be healthy. Greetings, Syaiful Manan. General Manager.
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WR
Widya R. R.
8.5
/ 10
18 Feb 2023
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
Read More
Review photo of BeSS Mansion Hotel Surabaya from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 2 from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 3 from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 4 from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 5 from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 6 from Widya R. R.
Review photo of BeSS Mansion Hotel Surabaya 7 from Widya R. R.

4 liked this review

IS
Irma S. B.
Holiday
6.4
/ 10
07 Jul 2023
- Not welcoming on arrival - No manual info for the facilities in the room (i.e. room service menu, make the room & do not disturb) 1st night dinner at the hotel restaurant, the service was not good (main meal served at different times & beer served warm, not cold as requested) - really bad service on the 1st morning breakfast time in the executive lounge on the 38th floor (food was cold & dry not lots of options to eat, staff didn't greet you, we had to ask for basic stuff required when we eat, one particular waitress had very bad & poor attitude towards the guests (she came in to the restaurant went straight behind the counter checking herself up in the mirror and talked un necessary stuff with the other waiter as it was only the 2 of them working instead of walking/checking around the restaurant especially when there are guests having breakfast (not very professional for so call a 5* hotel standard) also she didn't clean the table/changed the cutlery from the previous guest who finished having their breakfast. - good impression for the cafe staff on ground level (she was polite, friendly, helpful, and professional 👍) - our last 2 morning we decided to have breakfast with other guests who are not staying in the higher room type as we felt much better to eat breakfast there (more choices of food, not cold and dry like the food at the executive lounge on the 38th floor) Thanks to Febri (after our bad service on our 1st night dining, she changed her attitude towards us and gave us good service on our last 2 days at breakfast time) Check out time was pleasant as the FO staff was friendly and helpful (they even called us after we left to tell us that we left a T-shirt (thank you for that) Overall, there are some negatives & positive experiences during our 3 nights stay & we hope the hotel management takes the negative experiences into consideration and makes improvements so other guests don't have to experience like we did. Thanks. Mr J & Mrs. I Botha Perth, Western Australia 🇦🇺
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Review photo of BeSS Mansion Hotel Surabaya from Irma S. B.
Review photo of BeSS Mansion Hotel Surabaya 2 from Irma S. B.
Review photo of BeSS Mansion Hotel Surabaya 3 from Irma S. B.
Review photo of BeSS Mansion Hotel Surabaya 4 from Irma S. B.
Review photo of BeSS Mansion Hotel Surabaya 5 from Irma S. B.
Review photo of BeSS Mansion Hotel Surabaya 6 from Irma S. B.

1 liked this review

Accommodation's Reply
30 Jul 2023
Dear Mrs. Irma Susanti Botha. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya. For the complaints you experienced, we apologize for the inconvenience while staying with us, the Management of Bess Mansion Hotel is committed to always and continuously improving services so that we are always in your heart and your family. We look forward to welcoming you and your family at the Bess Mansion Hotel Surabaya in the near future. Thank you and always healthy. Regards, Syaiful Manan. General Manager.
YUGO R. A.
Staycation
10
/ 10
24 Dec 2023
Spacious rooms, strategic location, delicious and varied breakfast, the price fits your pocket, according to the facilities.
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Review photo of BeSS Mansion Hotel Surabaya from Yugo A.
Review photo of BeSS Mansion Hotel Surabaya 2 from Yugo A.
Review photo of BeSS Mansion Hotel Surabaya 3 from Yugo A.

2 liked this review

Accommodation's Reply
11 Jan 2024
Dear Mr. Yugo Ardhana. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and providing the best review. We will continue to improve our services so that you and your family are always in our hearts, we are waiting for your presence with your family at Bess Mansion Hotel Surabaya. Thank you and always be healthy. Greetings, Syaiful Manan. General Manager.
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Exterior 4 BeSS Mansion Hotel Surabaya

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