BeSS Mansion Hotel Surabaya

Hotels
Preferred Partner Plus
8,9
/10
Very Good
2.299 reviews

What Guests Say About Their Stay

Staff Friendliness (88)
Bedroom (84)
Room Space (79)
Variety (79)
Widya R. R.
8,5
/ 10
This is the hotel that makes you feel you are staying at 5* hotel instead. The service is amazing, the food also very good, and all the staffs are very attentive to our needs. The facilities I think quite excellent for the price that they offered. The room is also spacious and very clean. Free minibar everyday is an added bonus. All in, I think I am happy with the service. Will definitely come back
Yoppi C.
10,0
/ 10
New hotel, very clean, friendly staff and good service, easy to get parking lot and delicious breakfast.
In the Area
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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Family-friendly Infinity Pool
Located near Airport
+2 more
Staying at BeSS Mansion Hotel Surabaya is a good choice when you are visiting Wonocolo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around BeSS Mansion Hotel Surabaya

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Jl. Raya Jemursari No.15A, Kec. Wonocolo, Wonocolo, Surabaya, Jawa Timur, Indonesia, 60237
Lobby BeSS Mansion Hotel Surabaya
Lobby 2 BeSS Mansion Hotel Surabaya

Discover More About BeSS Mansion Hotel Surabaya

About BeSS Mansion Hotel Surabaya

Welcome to BeSS Mansion Hotel Surabaya, a luxurious haven nestled in the heart of East Java's vibrant capital. This hotel is not just a place to stay; it’s an experience that combines comfort, elegance, and a touch of local culture. With its modern architecture and sophisticated interiors, BeSS Mansion Hotel offers a unique blend of traditional Indonesian hospitality and contemporary amenities. Whether you’re traveling for business or leisure, this hotel caters to all your needs, ensuring a memorable stay.

BeSS Mansion Hotel Surabaya boasts a variety of well-appointed rooms and suites, each designed with your comfort in mind. The rooms are spacious, featuring plush bedding, modern furnishings, and stunning views of the city skyline. Guests can enjoy a range of amenities, including complimentary Wi-Fi, flat-screen TVs, and minibars, making it a perfect retreat after a long day of exploring the city.

One of the standout features of BeSS Mansion Hotel is its commitment to providing exceptional service. The staff is friendly, attentive, and always ready to assist you with any requests you may have. From the moment you step into the lobby, you’ll be greeted with warm smiles and a welcoming atmosphere that makes you feel right at home.

In addition to its luxurious accommodations, BeSS Mansion Hotel Surabaya offers a variety of dining options. The on-site restaurant serves a delectable array of local and international cuisine, prepared by skilled chefs who prioritize fresh ingredients and bold flavors. Whether you’re in the mood for a hearty breakfast, a leisurely lunch, or an elegant dinner, you’ll find something to satisfy your palate.

For those looking to unwind, the hotel features a stunning swimming pool, a well-equipped fitness center, and a relaxing spa. You can take a refreshing dip in the pool, work up a sweat at the gym, or indulge in a rejuvenating massage to melt away the stresses of travel. BeSS Mansion Hotel is designed to cater to your every need, ensuring that your stay is as enjoyable as possible.

Why You Should Stay at BeSS Mansion Hotel Surabaya

Choosing BeSS Mansion Hotel Surabaya means opting for a blend of luxury and convenience. Its strategic location allows easy access to major business districts, shopping centers, and cultural attractions. Whether you’re here for work or leisure, you’ll find that everything you need is just a stone's throw away. The hotel’s commitment to quality service and guest satisfaction sets it apart from other accommodations in the area.

Best Time to Stay at BeSS Mansion Hotel Surabaya

The best time to visit Surabaya is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it ideal for sightseeing and outdoor activities. However, if you prefer fewer crowds and lower rates, consider visiting during the shoulder seasons of March and November. Regardless of when you choose to stay, BeSS Mansion Hotel will provide a comfortable and welcoming environment for your visit.

Transportation and Accessibility

Getting around Surabaya is a breeze, especially when you stay at BeSS Mansion Hotel. The hotel’s prime location ensures that you have easy access to various transportation options, making your travel experience seamless.

Access to the Airport

BeSS Mansion Hotel Surabaya is conveniently located approximately 30 minutes from Juanda International Airport. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re flying in for business or leisure, you can count on the hotel to provide timely transportation to and from the airport.

Public Transportation

Surabaya has a well-connected public transportation system, including buses and taxis. The hotel is situated near major bus routes, making it easy for guests to explore the city. Additionally, ride-hailing services like Gojek and Grab are widely available, providing a convenient way to navigate Surabaya without the stress of driving.

Unique Facilities at BeSS Mansion Hotel Surabaya

BeSS Mansion Hotel Surabaya offers a range of unique facilities designed to enhance your stay. Here’s a list of some of the standout features:

1. Rooftop Pool

Take a dip in the stunning rooftop pool while enjoying panoramic views of the city. It’s the perfect spot to relax and unwind after a busy day.

2. Spa and Wellness Center

Indulge in a variety of treatments at the hotel’s spa, where skilled therapists provide massages, facials, and wellness therapies to rejuvenate your body and mind.

3. Fitness Center

Stay active during your stay with access to a fully equipped fitness center, featuring modern exercise equipment and facilities.

4. Business Center

For business travelers, the hotel offers a well-equipped business center with meeting rooms and high-speed internet access, ensuring you can stay productive while away from the office.

5. On-Site Dining

Enjoy a delightful dining experience at the hotel’s restaurant, which serves a variety of local and international dishes, perfect for any palate.

6. 24-Hour Room Service

Craving a midnight snack or a late-night meal? The hotel’s 24-hour room service ensures you can enjoy delicious food at any time of the day.

Nearby Attractions at BeSS Mansion Hotel Surabaya

Staying at BeSS Mansion Hotel Surabaya puts you in close proximity to some of the city’s most exciting attractions. Here are ten must-visit places, along with their estimated distances from the hotel:

1. Tugu Pahlawan (Heroes Monument)

Distance: 5 km

Tugu Pahlawan is a significant landmark in Surabaya, commemorating the heroes of the Indonesian struggle for independence. The monument is surrounded by a beautiful park, making it a great spot for a leisurely stroll and a perfect photo opportunity.

2. Surabaya Zoo

Distance: 6 km

One of the oldest zoos in Southeast Asia, Surabaya Zoo is home to a diverse range of animals. It’s a fantastic place for families and animal lovers to explore and learn about wildlife conservation.

3. House of Sampoerna

Distance: 4 km

This historical site is a museum and cigarette factory that showcases the history of clove cigarettes in Indonesia. Visitors can take guided tours to learn about the production process and the cultural significance of this local industry.

4. Suramadu Bridge

Distance: 30 km

The Suramadu Bridge is the longest bridge in Indonesia, connecting Surabaya to Madura Island. It’s an engineering marvel and offers stunning views, especially at sunset. A drive across the bridge is a memorable experience.

5. Kenjeran Beach

Distance: 10 km

For those looking to relax by the sea, Kenjeran Beach is a popular destination. Enjoy the sandy shores, local seafood stalls, and beautiful sunsets. It’s a great place to unwind and soak up the sun.

6. Ciputra Waterpark

Distance: 12 km

This water park is perfect for families and thrill-seekers alike. With a variety of water slides, pools, and attractions, it promises a fun-filled day for visitors of all ages.

7. Surabaya North Quay

Distance: 8 km

Surabaya North Quay is a waterfront area that offers a vibrant atmosphere with restaurants, shops, and beautiful views of the harbor. It’s an excellent place to enjoy a meal while watching the ships come and go.

8. Monumen Kapal Selam (Submarine Monument)

Distance: 3 km

This unique monument is a retired submarine that has been converted into a museum. Visitors can explore the submarine and learn about its history and the role of naval forces in Indonesia.

9. Jembatan Merah Plaza

Distance: 2 km

A popular shopping destination, Jembatan Merah Plaza offers a variety of shops, restaurants, and entertainment options. It’s a great place to shop for souvenirs and enjoy local cuisine.

10. Al-Akbar Mosque

Distance: 7 km

This stunning mosque is one of the largest in Indonesia and features beautiful architecture and serene surroundings. Visitors are welcome to explore the grounds and learn about Islamic culture.

Tips and Tricks for Staying at BeSS Mansion Hotel Surabaya

To make the most of your stay at BeSS Mansion Hotel Surabaya, here are some helpful tips:

Tips During Your Stay

  • Take advantage of the hotel’s concierge service to get recommendations for local attractions and dining options.
  • Don’t hesitate to ask the staff for assistance with transportation or any special requests you may have.
  • Explore the hotel’s amenities, such as the spa and fitness center, to enhance your overall experience.

Tips for Enjoying Hotel Facilities

  • Make a reservation for the spa in advance to secure your preferred treatment time.
  • Try the local dishes at the hotel’s restaurant for an authentic culinary experience.
  • Utilize the rooftop pool during sunset for a breathtaking view of the city.

Why Book BeSS Mansion Hotel Surabaya on Traveloka

When it comes to booking your stay at BeSS Mansion Hotel Surabaya, Traveloka is the ideal platform to ensure a smooth and enjoyable experience. Here’s why:

Extensive Accommodation Options

Traveloka offers a wide range of accommodation options, from budget-friendly hotels to luxurious villas and resorts. You can easily find the perfect place to stay that fits your needs and budget.

Easy and Flexible Payment Options

With Traveloka, you can choose from various payment methods, including the convenient Pay at Hotel option. Plus, with PayLater, you can save even more and enjoy your stay without financial stress.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which allows you to earn points and enjoy exclusive benefits and perks during your travels.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations. This transparency helps you make informed decisions based on real experiences.

With all these advantages, there’s no reason not to choose BeSS Mansion Hotel Surabaya for your next trip. Booking hotel now via Traveloka and enjoy an unforgettable holiday experience!

All facilities in BeSS Mansion Hotel Surabaya

Bar, Cafe and Lounge BeSS Mansion Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool BeSS Mansion Hotel Surabaya
Swimming Pool
Fitness Center BeSS Mansion Hotel Surabaya
Fitness Center
Functional Hall BeSS Mansion Hotel Surabaya
Functional Hall
Common Space BeSS Mansion Hotel Surabaya
Common Space

Food and Drinks

  • Restaurant with AC
  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet lunch
  • Cafe
  • Dining area
  • Gala dinner
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snacks

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free

Things to Do

  • Fitness center
  • Garden
  • Indoor pool
  • Massage
  • Outdoor pool
  • Spa

Nearby Facilities

  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Projector

Transportation

  • Secure parking
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in BeSS Mansion Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at BeSS Mansion Hotel Surabaya
200
Number of floors in BeSS Mansion Hotel Surabaya
60
Another facilities in BeSS Mansion Hotel Surabaya
Restaurant with AC, A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast

Frequently asked question in BeSS Mansion Hotel Surabaya

What are available facilities at BeSS Mansion Hotel Surabaya?
There are top facilites at BeSS Mansion Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BeSS Mansion Hotel Surabaya?
The standard check-in time at BeSS Mansion Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BeSS Mansion Hotel Surabaya provide breakfast?
Yes, BeSS Mansion Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in BeSS Mansion Hotel Surabaya

8,9
Very Good
From 2.299 reviews
Provided by travelers on
Cleanliness

9,1

Room Comfort

9,0

Meal

8,9

Location

8,9

Service and Facilites

8,9

People often mention about BeSS Mansion Hotel Surabaya
All
Staff Friendliness (80)
Bedroom (80)
Taste (79)
Variety (77)
Room Space (71)
Family Friendly (70)
Ambiance (70)
Hotel Area (67)
Bathroom (65)
Accessibility (61)
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Traveler Reviews BeSS Mansion Hotel Surabaya

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Customer reviews
A***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Good. Strategic location. Convenient parking. Complete breakfast at affordable prices. Hotel facilities such as gym and swimming pool are also sufficient.
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Dwi A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 1 week(s) ago
Yesterday's experience, I didn't expect there to be an Eid al-Adha prayer in the hotel pool area. Staycation without having to leave the sunnah prayer. Then we ate with family at the Gardenia restaurant, the menu was varied and the taste was delicious". This is the fourth time staying at Bess Mansion and it never fails. Thank you Bess Mansion.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mrs. Dwi. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Arfiani L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
the best basically from the check in and check out process, the friendliness of each employee, the cleanliness and fragrant room for me who brought a small child, the atmosphere is very comfortable, from the beginning of the launch I tried to stay there until yesterday I tried to stay there again, it was very satisfying and the improvements are getting better, continue to be successful for Bess Mansion 😊...
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Accommodation's Reply
07 Jun 2025
Dear Mrs. Arfiani. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We await your presence with your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Nayziila M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,3
/10
Reviewed 2 week(s) ago
The staff is 1000 stars, the room + AC is also the best. Minus the breakfast variety, but okay 😍. In fact, the speed of all crew and staff deserves a thumbs up
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1 people find it helpful
Accommodation's Reply
07 Jun 2025
Dear Mrs. Nayziila M. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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V***i
icon-origin-TRAVELOKA
8,6
/10
Reviewed 2 week(s) ago
For the service, the hotel staff are very friendly and very helpful, the room cleanliness is OK, the AC is also very cold. Very comfortable. The towels need to be replaced because they are thin and shabby. Unfortunately, I felt uncomfortable when having breakfast at the restaurant, I felt uncomfortable with the waiter not taking his eyes off us. Even worse, after I took the salad, the female waiter immediately took a position right in front of the salad again as if she was the salad supervisor 😂. The taste of the food is standard. We still have the possibility of staying here again but not to take the breakfast package. Because of that, we pay for food but the service of the restaurant employees is like we are eating for free and we are worried that we will finish all the food. 🤪
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Accommodation's Reply
07 Jun 2025
Dear V*i. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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T***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
Access from Wonokromo station is close, the room is comfortable and clean, kid-friendly, there is a pool and slide that makes my child feel at home here. The staff are friendly. The lobby is spacious. There is a minimarket downstairs if you are too lazy to go out and need snacks. Keep it up ❤️
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1 people find it helpful
Accommodation's Reply
24 May 2025
Dear T*d. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Selvy A.
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
First trip to Surabaya, and it was so awesome because I got a hotel with the best view and easy access! Thank you Traveloka 😘✨
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Accommodation's Reply
24 May 2025
Dear Mrs. Selvy A. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Rachmad Z. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
nice and clean... friendly staff... great
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Accommodation's Reply
24 May 2025
Dear Mr. Rachmad Z. A. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Ester K.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 week(s) ago
Always fun, variety of food, swimming pool.
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1 people find it helpful
H***y
icon-origin-TRAVELOKA
9,7
/10
Reviewed 6 week(s) ago
TV cannot be used, please fix the facilities.
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1 people find it helpful
sayoko p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 8 week(s) ago
I want to go back there again
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Hendri P. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Clean rooms, strategic location from the city center.
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1 people find it helpful
Daniel S. W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 9 week(s) ago
a pleasant holiday experience. Strategic hotel location, fun pool. The downside is that for children >3 years old there is a charge and the bed is too hard in my opinion. The rest is okay
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4 people find it helpful
Melisa O. D.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 9 week(s) ago
Not as many variations as before. The meat menu is only chicken, 1 type of dish. 🥴
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S***s
icon-origin-TRAVELOKA
8,7
/10
Reviewed 10 week(s) ago
Need more variation of breakfast items. Need to recheck the amenities before the guest checks in. We missed coffee, one sandal, and the phone line is off.
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m***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
Try upgrading the food menu again It's really like eating a food stall menu
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 10 week(s) ago
Children's holiday events are fun with a large swimming pool and beautiful views. Rooms are quite spacious with beautiful city views
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3 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
There was a miscommunication during check-in, the receptionist said that food would be delivered during sahur, after waiting for a while it turned out there was none. In the morning when we confirmed, it turned out that sahur was not delivered, we really had to go to the restaurant 🤪🤪🤪🤪🤪
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Accommodation's Reply
24 Mar 2025
Dear N*i. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your family's hearts. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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h***a
icon-Business
Business
icon-origin-TRAVELOKA
9,7
/10
Reviewed 13 week(s) ago
Clean hotel. Many food stalls around. There is a mini market in the hotel area.
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1 people find it helpful
Accommodation's Reply
15 Mar 2025
Dear h*a. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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r***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 14 week(s) ago
fast check in, clean room, delicious breakfast, swimming pool on the 10th floor is suitable for toddlers, the 9th floor is recommended for swimming and watching the sunset 👍
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Accommodation's Reply
15 Mar 2025
Dear r*n. Thank you for choosing Bess Mansion Hotel Surabaya for your staycation in Surabaya and giving the best review. We will continue to improve our services so that we will always be in your heart and family. We look forward to welcoming you and your family at Bess Mansion Hotel Surabaya. Thank you and stay healthy. Best regards, Bess Mansion Management.
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Exterior 4 BeSS Mansion Hotel Surabaya

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