Best Hotel Surabaya

Hotels
Preferred Partner Plus
8,3
/10
Very Good
5.610 reviews

What Guests Say About Their Stay

Distance To City Center (76)
Staff Friendliness (60)
Accessibility (59)
Bedroom (59)
W***k
9,7
/ 10
The staff are very friendly, especially the security guard, who is very kind, very helpful, and very friendly. Top👍 The room is clean, comfortable, very cool, the bathroom is clean. Recommended 👍👌
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Mahamuny P.
8,5
/ 10
The rooms are spacious, the service is good, the breakfast is many kinds and tasty. Very recommended, the location is also in the middle of the city, there are many places that can be approached.
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BAIQ U. H. F.
9,7
/ 10
Good service and very friendly hotel staff and varied breakfast menu.
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Pouw W. B.
8,5
/ 10
The rooms are according to the order, staff are friendly and helpful, can check in faster (1 o'clock). Breakfast is delicious and salads are provided (rarely hotels like Best provide salads). Basically satisfied to stay at Best, especially all the employees can be asked for info about the area with a good explanation.
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Didhik S.
8,5
/ 10
Service from entering parking to rooms, from security guard to satisfying room boy and very welcome. The AC room is cold. Room 321 was very clean, soundproof even though it was crowded. Look for typical Surabaya meals around the complete hotel, no need to take out vehicles, close to the city center, recommended hotels in Surabaya. Here you will stay here again.
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In the Area
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Jalan Kedungsari No. 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60263

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
note: hotel was previously named Best Hotel Best Hotel Surabaya is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Best Hotel Surabaya

Jalan Kedungsari No. 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60263
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Lobby Best Hotel Surabaya
Lobby 2 Best Hotel Surabaya

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About Best Hotel

Welcome to the Best Hotel, a premier destination nestled in the heart of East Java. This hotel is not just a place to stay; it’s an experience that combines luxury, comfort, and the rich cultural heritage of the region. With its stunning architecture and modern amenities, Best Hotel offers a unique blend of traditional hospitality and contemporary style. Whether you’re traveling for business or leisure, this hotel caters to all your needs, ensuring a memorable stay.

Why You Should Stay at Best Hotel

Choosing the Best Hotel means opting for unparalleled service and comfort. The hotel boasts spacious rooms equipped with state-of-the-art facilities, including high-speed Wi-Fi, flat-screen TVs, and luxurious bedding. The staff is dedicated to providing personalized service, making you feel right at home. Additionally, the hotel’s location offers easy access to local attractions, making it an ideal base for exploring East Java. From the moment you check in, you’ll be treated to a warm welcome and exceptional hospitality that sets the Best Hotel apart from the rest.

Best Time to Stay at Best Hotel

The best time to visit East Java and stay at the Best Hotel is during the dry season, which typically runs from April to October. During these months, the weather is pleasant, making it perfect for outdoor activities and sightseeing. However, if you prefer a quieter experience, consider visiting during the shoulder seasons of March and November, when the crowds are thinner, and you can enjoy a more relaxed atmosphere. Regardless of when you choose to visit, the Best Hotel is ready to provide you with a comfortable and enjoyable stay.

Transportation and Accessibility

Access to the Airport

Getting to the Best Hotel is a breeze, thanks to its convenient location near Juanda International Airport (SUB). The airport is approximately 30 kilometers away, and you can reach the hotel in about 30-45 minutes by car, depending on traffic. The hotel offers airport transfer services, ensuring a hassle-free arrival and departure experience. Whether you’re traveling solo or with family, the Best Hotel makes your journey smooth and enjoyable.

Public Transportation

For those who prefer public transportation, East Java has a well-connected network of buses and taxis. The hotel is situated near major bus routes, making it easy to explore the surrounding areas. Additionally, ride-hailing services are readily available, providing a convenient option for getting around. The friendly hotel staff can assist you with transportation arrangements, ensuring you have everything you need to explore the beautiful sights of East Java.

Unique Facilities at Best Hotel

1. Rooftop Infinity Pool

One of the standout features of the Best Hotel is its stunning rooftop infinity pool. Offering breathtaking views of the city skyline and surrounding mountains, this pool is the perfect spot to unwind after a day of exploring. Whether you want to take a refreshing dip or relax on a sun lounger with a cocktail in hand, the rooftop pool provides a serene escape.

2. Spa and Wellness Center

Indulge in relaxation at the hotel’s spa and wellness center. Offering a range of treatments, from traditional massages to rejuvenating facials, the spa is designed to help you unwind and recharge. The skilled therapists use high-quality products to ensure a luxurious experience, making it a must-visit during your stay.

3. Gourmet Dining Options

The Best Hotel features several dining options that cater to diverse tastes. From local Indonesian cuisine to international dishes, the hotel’s restaurants offer a culinary journey that delights the senses. Enjoy a romantic dinner at the rooftop restaurant or grab a quick bite at the café; there’s something for everyone.

Nearby Attractions at Best Hotel

1. Mount Bromo

Located approximately 70 kilometers from the Best Hotel, Mount Bromo is one of East Java's most iconic attractions. Known for its stunning sunrise views, this active volcano is a must-visit for nature lovers and adventure seekers. The journey to Mount Bromo typically takes around 2 hours by car, and guided tours are available for those who want to explore the area.

2. Malang City

Just 90 kilometers away, Malang City is a vibrant destination known for its colonial architecture and cool climate. The city is famous for its apple orchards and beautiful parks, making it a great spot for a day trip. You can reach Malang in about 2 hours by car, and there are plenty of attractions to explore, including the Malang Night Paradise and Jatim Park.

3. Taman Safari Indonesia

Located about 80 kilometers from the hotel, Taman Safari Indonesia is a fantastic family-friendly attraction. This safari park allows visitors to see a variety of animals in their natural habitats. The park features a drive-through safari, animal shows, and a petting zoo, making it an exciting day out for all ages. The drive to Taman Safari takes approximately 2 hours.

4. Jatim Park 1 and 2

These amusement parks are located in Batu, approximately 90 kilometers from the Best Hotel. Jatim Park 1 offers thrilling rides and educational exhibits, while Jatim Park 2 focuses on wildlife and conservation. Both parks are perfect for families and provide a fun-filled day of entertainment. The drive to Batu takes about 2 hours.

5. Singosari Temple

Just 15 kilometers from the hotel, Singosari Temple is a historical site that dates back to the 13th century. This ancient temple is a beautiful example of Hindu architecture and is surrounded by lush greenery. It’s a peaceful place to explore and learn about the region's history. You can reach the temple in about 30 minutes by car.

6. Coban Rondo Waterfall

Located about 30 kilometers from the Best Hotel, Coban Rondo Waterfall is a stunning natural attraction. Surrounded by lush forests, this waterfall is perfect for hiking and picnicking. The area also features a flower garden and a small zoo, making it a great spot for families. The drive to the waterfall takes approximately 1 hour.

7. Batu Night Spectacular

This amusement park, located about 90 kilometers from the hotel, is known for its vibrant night market and exciting rides. Batu Night Spectacular offers a unique experience with various attractions, including a 4D cinema and a haunted house. It’s a great place to spend an evening with family or friends, and the drive takes around 2 hours.

8. Taman Sari Water Castle

Located in the city of Yogyakarta, approximately 120 kilometers from the Best Hotel, Taman Sari Water Castle is a historical site that was once a royal garden. The beautiful architecture and serene atmosphere make it a perfect spot for photography and exploration. The drive to Taman Sari takes about 3 hours, but it’s well worth the trip.

9. Surabaya Zoo

Just 30 kilometers away, Surabaya Zoo is one of the oldest zoos in Southeast Asia. Home to a variety of animals, including endangered species, the zoo is a great place for families to learn about wildlife conservation. The zoo is easily accessible by car, taking about 45 minutes to reach.

10. House of Sampoerna

Located in Surabaya, approximately 30 kilometers from the hotel, the House of Sampoerna is a museum dedicated to the history of Indonesia’s clove cigarette industry. Visitors can take guided tours to learn about the production process and the company’s history. The museum is a fascinating place to visit and is just a short drive from the hotel.

Tips and Tricks for Staying at Best Hotel

Tips During Your Stay

To make the most of your stay at the Best Hotel, consider these tips: always check for special promotions or packages that may be available during your visit. Don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by planning your day around them. Start your morning with a workout at the fitness center, followed by a relaxing session at the spa. Make sure to reserve a spot at the rooftop restaurant for dinner to enjoy the stunning views. Lastly, don’t forget to explore the rooftop infinity pool during sunset for a truly magical experience.

Why Book Best Hotel on Traveloka

Extensive Accommodation Options

When you book the Best Hotel through Traveloka, you gain access to a wide range of accommodation options. Whether you’re looking for a budget-friendly room or a luxurious suite, Traveloka has you covered. The platform offers various choices, including hotels, villas, resorts, and even glamping experiences, ensuring you find the perfect fit for your travel needs.

Easy and Flexible Payment Options

Traveloka makes booking your stay at the Best Hotel hassle-free with its easy and flexible payment options. You can choose to pay at the hotel upon arrival, allowing you to save on upfront costs. Additionally, the PayLater feature lets you book now and pay later, giving you the flexibility to manage your travel budget effectively.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which offers amazing benefits and special perks. As you book more stays, you can elevate your Traveloka Priority level, unlocking exclusive discounts, priority customer service, and other exciting rewards that enhance your travel experience.

Real Guest Reviews

One of the best features of booking through Traveloka is access to millions of verified guest reviews. These reviews provide valuable insights into the experiences of other travelers, helping you make informed decisions about your stay at the Best Hotel. With real feedback from guests, you can feel confident in your choice and look forward to a fantastic stay.

With all these advantages, there’s no reason not to choose the Best Hotel for your stay in East Java. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in Best Hotel Surabaya

Common Space Best Hotel Surabaya
Common Space
Lobby Best Hotel Surabaya
Lobby
Exterior Best Hotel Surabaya
Exterior
Bedroom Best Hotel Surabaya
Bedroom
Others Best Hotel Surabaya
Others

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

General

  • AC
  • Ballroom
  • Banquet

Business Facilities

  • Meeting facilities
  • Projector

Things to Do

  • Massage

Transportation

  • Valet parking

Connectivity

  • LAN Internet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Best Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Lobby, renovasi open for limited number of guests per day from 14-9-2023 to 14-10-2023.

General Check-in Instructions

Guests are required to check in no later than 23:59 on the booking date. Failure to check in by this time, without prior confirmation with the property, will result in the cancellation of the booking and a no-show charge applied in accordance with our policy.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Hotel Surabaya
87
Number of floors in Best Hotel Surabaya
5
Another facilities in Best Hotel Surabaya
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, WiFi in public area

Frequently asked question in Best Hotel Surabaya

What are available facilities at Best Hotel Surabaya?
There are top facilites at Best Hotel Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Hotel Surabaya?
The standard check-in time at Best Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Best Hotel Surabaya provide breakfast?
Yes, Best Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Hotel Surabaya?
Best Hotel Surabaya is a 3.0-star hotel.
How many floors does Best Hotel Surabaya have?
Best Hotel Surabaya has 5 floors.
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More Reviews from Other Guests in Best Hotel Surabaya

8,3
Very Good
From 5.610 reviews
Provided by travelers on
Cleanliness

8,2

Room Comfort

8,2

Meal

8,0

Location

8,5

Service and Facilites

8,3

People often mention about Best Hotel Surabaya
All
Bedroom (46)
Ambiance (41)
Staff Friendliness (40)
Distance to City Center (39)
Bathroom (38)
Hotel Area (35)
Accessibility (33)
Surroundings (29)
Room Space (29)
Soundproof (29)
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Traveler Reviews Best Hotel Surabaya

Number of reviews per page
20
40
Customer reviews
T***i
icon-origin-TRAVELOKA
9,1
/10
Reviewed 1 week(s) ago
Nice hotel in the city center. Good Wi-Fi, clean rooms.
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N***R
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, the room is comfortable, the view is okay, the cleanliness is good, the only problem is the shower pipe which seems to need to be replaced,
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W***k
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
The staff are very friendly, especially the security guard, who is very kind, very helpful, and very friendly. Top👍 The room is clean, comfortable, very cool, the bathroom is clean. Recommended 👍👌
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L***i
icon-Leisure
Leisure
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8,8
/10
Reviewed 4 week(s) ago
The hotel location is close to T Plaza, the staff are very friendly, but when we stayed, the hotel was under renovation.
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T***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 4 week(s) ago
Good with fast Wi-Fi, good for work, privacy is maintained and the room is cleaned.
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M***l
icon-origin-TRAVELOKA
10,0
/10
Reviewed 6 week(s) ago
Recommendations according to budget, okay
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TANJUNG
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
_O Allah, O my Lord, I believe that by Your will and power You will bring me money worth 100 million from a direction I expect or do not expect, which can pay off all my debts in this month of Rabi'ul Awal, even though it was not fulfilled in the month of Safar_
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 8 week(s) ago
The service was very friendly. Check-in was very fast and didn't take long. The room was clean, the best, really. 👍
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H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,0
/10
Reviewed 9 week(s) ago
Very very bad, please clean it properly.
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M***d
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Amazingly Good, Cool and Comfortable...
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2 people find it helpful
M***e
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Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
My experience was enjoyable and my family well rested.
1 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 10 week(s) ago
All good, all clean, easy access city center
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J***y
icon-origin-TRAVELOKA
6,0
/10
Reviewed 11 week(s) ago
Very dirty hotel in lobby and room and the toilet very terrible, Sounds proofing very bad Smell not good No water heather in 3 floors Fake photo room and the hotel
1 people find it helpful
S***h
icon-origin-TRAVELOKA
8,5
/10
Reviewed 12 week(s) ago
The room is noisy, upstairs because of the bar
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S***h
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9,6
/10
Reviewed 12 week(s) ago
The bar is so noisy that the room vibrates.
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Khoirul M. A.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
only upstairs there is no smoking room, that's all
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1 people find it helpful
R***l
icon-origin-TRAVELOKA
6,5
/10
Reviewed 13 week(s) ago
Please fix it again, the water is always off
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F***n
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
friendly staff, cheap, recommended
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1 people find it helpful
R***h
icon-origin-TRAVELOKA
7,5
/10
Reviewed 14 week(s) ago
I was really surprised that the hotel was connected to a karaoke club. I booked a two-night stay, but I didn't feel comfortable. The place was a bit dirty, stuffy, and had a lot of hair on the floor. I ended up moving to another hotel because I couldn't sleep all night.
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2 people find it helpful
Guest
icon-origin-TRAVELOKA
8,2
/10
Reviewed 14 week(s) ago
It was a pleasant experience to stay at this hotel, the facilities are worth the price😊
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2 people find it helpful
Number of reviews per page
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Exterior 4 Best Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.