BEST WESTERN Mangga Dua Hotel & Residence

Hotels
Preferred Partner Plus
8,3
/10
Very Good
4.264 reviews

What Guests Say About Their Stay

Staff Friendliness (69)
Room Space (64)
Bedroom (64)
Distance To City Center (59)
Abdulrahman S. A. A.
9,7
/ 10
It's really awesome I love it and for sure I'll recommended it to all my friends
Renita S. T.
10,0
/ 10
What a great room! It was a very big room, with quite bigger size bed than the normal single bed, and, you really have a great view. It was such a pleasant stay. Thank you
Dezian F.
10,0
/ 10
Very comfortable and nice hotel in strategic place.
lendy h.
9,7
/ 10
Very nice place to stay with and I enjoyed the room
Stevanie
8,5
/ 10
Overall this hotel have a great services
In the Area
See Map
Jalan Mangga Dua Abdad 111, Jakarta Pusat, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
Read More
As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located near Tourist Attraction
Tasty Breakfast
+2 more
note: hotel was previously named Best Western Mangga Dua Hotel and Residence BEST WESTERN Mangga Dua Hotel & Residence is located in area / city Mangga Dua. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around BEST WESTERN Mangga Dua Hotel & Residence

Jalan Mangga Dua Abdad 111, Jakarta Pusat, Mangga Dua, Sawah Besar, Jakarta, Indonesia, 10730
Discover More Places
Lobby BEST WESTERN Mangga Dua Hotel & Residence
Lobby 2 BEST WESTERN Mangga Dua Hotel & Residence

Discover More About BEST WESTERN Mangga Dua Hotel & Residence

About BEST WESTERN Mangga Dua Hotel & Residence

Nestled in the vibrant heart of Jakarta, the

BEST WESTERN Mangga Dua Hotel & Residence

offers a perfect blend of comfort, convenience, and modern amenities. This hotel is strategically located in the bustling Mangga Dua area, known for its shopping centers, local markets, and cultural attractions. Whether you're visiting for business or leisure, this hotel provides an ideal base for exploring the city.

The hotel features a variety of accommodation options, including spacious rooms and suites that are designed to cater to the needs of both solo travelers and families. Each room is equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and comfortable bedding to ensure a restful stay. The contemporary decor and warm color palettes create a welcoming atmosphere that makes guests feel right at home.

One of the standout features of BEST WESTERN Mangga Dua Hotel & Residence is its commitment to providing exceptional service. The friendly and professional staff are always on hand to assist with any requests, ensuring that your stay is as enjoyable as possible. From the moment you check in, you’ll be greeted with a smile and a warm welcome, setting the tone for a memorable experience.

In addition to comfortable accommodations, the hotel offers a range of facilities to enhance your stay. Guests can enjoy a refreshing dip in the outdoor swimming pool, work out in the well-equipped fitness center, or indulge in delicious meals at the on-site restaurant. The hotel also provides meeting and event spaces, making it a great choice for business travelers looking to host conferences or meetings.

For those looking to explore the local area, BEST WESTERN Mangga Dua Hotel & Residence is conveniently located near several attractions. The hotel is just a short distance from popular shopping destinations like Mangga Dua Square and ITC Mangga Dua, where you can find everything from fashion to electronics. Additionally, cultural sites such as the Jakarta History Museum and the National Museum are easily accessible, allowing guests to immerse themselves in the rich history of the city.

Why You Should Stay at BEST WESTERN Mangga Dua Hotel & Residence

Choosing to stay at BEST WESTERN Mangga Dua Hotel & Residence means opting for a hotel that prioritizes guest satisfaction. With its prime location, modern amenities, and exceptional service, this hotel is perfect for both business and leisure travelers. The proximity to shopping centers and cultural attractions makes it an ideal choice for those looking to experience the best of Jakarta.

Best Time to Stay at BEST WESTERN Mangga Dua Hotel & Residence

The best time to visit Jakarta and stay at BEST WESTERN Mangga Dua Hotel & Residence is during the dry season, which typically runs from May to September. During these months, the weather is more pleasant, making it easier to explore the city and enjoy outdoor activities. Additionally, this period coincides with various cultural festivals and events, providing guests with a unique opportunity to experience the local culture.

Transportation and Accessibility

Access to the Airport

Getting to and from the airport is a breeze when you stay at BEST WESTERN Mangga Dua Hotel & Residence. The hotel is conveniently located approximately 30 kilometers from Soekarno-Hatta International Airport, which is the main airport serving Jakarta. Guests can easily arrange for airport transfers through the hotel or opt for a taxi or ride-sharing service for a hassle-free journey.

Public Transportation

For those who prefer to explore Jakarta using public transportation, the hotel is well-connected to various transit options. The nearby bus and train stations provide easy access to different parts of the city, making it simple to visit attractions without the need for a car. Additionally, the hotel staff can assist with directions and recommendations for navigating the public transport system.

Unique Facilities at BEST WESTERN Mangga Dua Hotel & Residence

1. Outdoor Swimming Pool

The outdoor swimming pool at BEST WESTERN Mangga Dua Hotel & Residence is the perfect spot to unwind after a long day of exploring. Surrounded by lush greenery, the pool area offers a serene escape from the hustle and bustle of the city. Guests can relax on sun loungers or take a refreshing dip to cool off.

2. Fitness Center

For fitness enthusiasts, the hotel features a well-equipped fitness center that allows guests to maintain their workout routines while traveling. With a variety of cardio and strength training equipment, you can easily fit in a workout before heading out for the day.

3. On-Site Restaurant

The on-site restaurant at BEST WESTERN Mangga Dua Hotel & Residence serves a delectable array of local and international dishes. Guests can enjoy a hearty breakfast buffet each morning, as well as lunch and dinner options that cater to various tastes. The restaurant's inviting atmosphere makes it a great place to relax and enjoy a meal.

Nearby Attractions at BEST WESTERN Mangga Dua Hotel & Residence

1. Mangga Dua Square

Located just 1 kilometer from the hotel, Mangga Dua Square is a popular shopping destination that offers a wide range of retail options, from fashion to electronics. This bustling mall is perfect for those looking to indulge in some retail therapy or enjoy a meal at one of the many restaurants.

2. ITC Mangga Dua

Another shopping haven, ITC Mangga Dua is approximately 1.5 kilometers from the hotel. This shopping center is known for its wholesale prices and diverse selection of goods, making it a favorite among locals and tourists alike. Here, you can find everything from clothing to souvenirs at bargain prices.

3. Jakarta History Museum

Located about 5 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, the Jakarta History Museum is a must-visit for history buffs. Housed in a former city hall, this museum showcases the rich history of Jakarta through various exhibits and artifacts. It's a great place to learn about the city's past and its cultural heritage.

4. National Museum of Indonesia

Approximately 6 kilometers from the hotel, the National Museum of Indonesia is another cultural gem worth exploring. This museum features an extensive collection of artifacts, including ancient relics, traditional costumes, and art pieces from across the archipelago. It's an excellent opportunity to gain insight into Indonesia's diverse culture and history.

5. Ancol Dreamland

For families looking for a fun day out, Ancol Dreamland is about 7 kilometers from the hotel. This expansive recreational area features a theme park, water park, and beach, providing endless entertainment options for visitors of all ages. Whether you're seeking thrills on amusement rides or relaxing by the beach, Ancol Dreamland has something for everyone.

6. Fatahillah Square

Fatahillah Square, located around 5 kilometers from the hotel, is a historic site that offers a glimpse into Jakarta's colonial past. The square is surrounded by beautiful Dutch colonial buildings and is home to several museums, cafes, and street vendors. It's a great place to stroll, take photos, and soak in the local atmosphere.

7. Sunda Kelapa Harbor

About 6 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, Sunda Kelapa Harbor is a historic port that showcases traditional wooden schooners. Visitors can take a leisurely walk along the waterfront, enjoy fresh seafood at nearby restaurants, and learn about the maritime history of Jakarta.

8. Taman Mini Indonesia Indah

Located approximately 20 kilometers from the hotel, Taman Mini Indonesia Indah is a cultural park that showcases the diversity of Indonesia's provinces. The park features traditional houses, museums, and cultural performances, making it an excellent destination for families and those interested in learning about Indonesia's rich heritage.

9. National Monument (Monas)

The National Monument, or Monas, is about 7 kilometers from the hotel and is an iconic symbol of Jakarta. Visitors can climb to the top for panoramic views of the city and explore the surrounding park, which is perfect for picnics and leisurely walks.

10. Kota Tua (Old Town)

Finally, Kota Tua, located around 5 kilometers from BEST WESTERN Mangga Dua Hotel & Residence, is a historic area that features colonial architecture and charming streets. Visitors can explore museums, cafes, and art galleries while enjoying the vibrant atmosphere of this cultural hub.

Tips and Tricks for Staying at BEST WESTERN Mangga Dua Hotel & Residence

Tips During Your Stay

To make the most of your stay at BEST WESTERN Mangga Dua Hotel & Residence, consider these tips: always check for special promotions or packages that the hotel may offer, and don’t hesitate to ask the staff for recommendations on local attractions and dining options. They are more than happy to assist you in making your stay enjoyable.

Tips for Enjoying Hotel Facilities

Take advantage of the hotel’s facilities by scheduling time for the fitness center and pool. If you’re traveling with family, be sure to check out the family-friendly amenities available. Additionally, consider dining at the on-site restaurant to experience the convenience of enjoying delicious meals without leaving the hotel.

Why Book BEST WESTERN Mangga Dua Hotel & Residence on Traveloka

Extensive Accommodation Options

When you book through Traveloka, you gain access to a wide range of accommodation options, including the BEST WESTERN Mangga Dua Hotel & Residence. Whether you're looking for budget-friendly stays or luxurious experiences, Traveloka has something for everyone. This flexibility allows you to choose the perfect hotel that fits your needs and preferences.

Easy and Flexible Payment Options

Traveloka offers convenient payment options, including the ability to pay at the hotel. This feature allows you to save even more with the PayLater option, giving you the flexibility to manage your travel budget effectively. Enjoy peace of mind knowing that your booking is secure and hassle-free.

Customer Loyalty Program

By booking through Traveloka, you can join their customer loyalty program, which rewards you with amazing benefits and special perks. As you increase your Traveloka Priority level, you’ll unlock exclusive offers, discounts, and priority customer service, enhancing your overall travel experience.

Real Guest Reviews

Traveloka features millions of verified reviews from guests who have stayed at various accommodations, including BEST WESTERN Mangga Dua Hotel & Residence. These authentic reviews provide valuable insights into the hotel’s services and facilities, helping you make informed decisions when booking your stay.

With all these advantages, there’s no reason not to choose BEST WESTERN Mangga Dua Hotel & Residence for your next trip to Jakarta. Booking hotel now via Traveloka and enjoy an unforgettable vacation experience!

All facilities in BEST WESTERN Mangga Dua Hotel & Residence

Bar, Cafe and Lounge BEST WESTERN Mangga Dua Hotel & Residence
Bar, Cafe and Lounge
Swimming Pool BEST WESTERN Mangga Dua Hotel & Residence
Swimming Pool
Fitness Center BEST WESTERN Mangga Dua Hotel & Residence
Fitness Center
Functional Hall BEST WESTERN Mangga Dua Hotel & Residence
Functional Hall
Lobby BEST WESTERN Mangga Dua Hotel & Residence
Lobby

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • No alcohol
  • Set menu dinner
  • Set menu lunch
  • Vegetarian meal

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier
  • PRINTER

General

  • AC
  • Non-smoking room

Things to Do

  • Fitness center

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in BEST WESTERN Mangga Dua Hotel & Residence

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

Gym, Swimming Pool open for limited number of guests per day from 16-4-2025 to 31-12-2025.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at BEST WESTERN Mangga Dua Hotel & Residence
168
Number of floors in BEST WESTERN Mangga Dua Hotel & Residence
33
Another facilities in BEST WESTERN Mangga Dua Hotel & Residence
Restaurant with AC, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in BEST WESTERN Mangga Dua Hotel & Residence

What are available facilities at BEST WESTERN Mangga Dua Hotel & Residence ?
There are top facilites at BEST WESTERN Mangga Dua Hotel & Residence such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at BEST WESTERN Mangga Dua Hotel & Residence ?
The standard check-in time at BEST WESTERN Mangga Dua Hotel & Residence is starting from From 14:00 while the latest check-out time is at Before 12:00
Does BEST WESTERN Mangga Dua Hotel & Residence provide breakfast?
Yes, BEST WESTERN Mangga Dua Hotel & Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of BEST WESTERN Mangga Dua Hotel & Residence ?
BEST WESTERN Mangga Dua Hotel & Residence is a 4.0-star hotel.
How many floors does BEST WESTERN Mangga Dua Hotel & Residence have?
BEST WESTERN Mangga Dua Hotel & Residence has 33 floors.
See All

More Reviews from Other Guests in BEST WESTERN Mangga Dua Hotel & Residence

8,3
Very Good
From 4.165 reviews
Provided by travelers on
Cleanliness

8,3

Room Comfort

8,3

Meal

8,3

Location

8,3

Service and Facilites

8,3

People often mention about BEST WESTERN Mangga Dua Hotel & Residence
All
Staff Friendliness (45)
Bedroom (40)
Distance to City Center (39)
Taste (38)
Ambiance (37)
Variety (36)
Room Space (35)
Hotel Area (30)
Bathroom (29)
Check-in/out Time (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews BEST WESTERN Mangga Dua Hotel & Residence

Number of reviews per page
20
40
Customer reviews
agung s.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 2 day(s) ago
The hotel is quite comfortable, but the reception service is convoluted and slow. Hopefully, this minor issue can be fixed.
Translated by Google Icon
See original
Find this review helpful?
RATIH P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 day(s) ago
Very affordable room rates, large rooms, and a safe environment. Breakfast is also available at an affordable price. The rooms are always cleaned, and the bathroom and minibar are always freshly stocked.
Translated by Google Icon
See original
Find this review helpful?
s***i
icon-origin-TRAVELOKA
8,4
/10
Reviewed 2 week(s) ago
There's no breakfast variety, with limited choices. The service and rooms are excellent. The only downside is the breakfast.
Translated by Google Icon
See original
1 people find it helpful
Uray B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel is clean, the staff is friendly, the place is comfortable, the room is very big, like it anyway
Translated by Google Icon
See original
Find this review helpful?
A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 5 week(s) ago
Had a great night, the gym was awesome, not like many other hotels. This one has at least 7 machines, including smith, dual cables, lats pulldown, leg presses, etc. Breakfast was delicious. Good enough variety of food.
2 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
R***y
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
Complete facilities, spacious rooms and
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Sep 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
S***o
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Clean rooms and good service, lots of choices of food and delicious👍
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
I***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
When I entered the room, the floor had just been mopped, but when it was dry, my feet still felt dirty when I stepped on the floor. The service was friendly, the response was fast, there were lots of TV shows to choose from, the view was of North Jakarta, there was a hair dryer, only the cupboard handle was loose because the bolt was missing. When I sat on the toilet, there were several cables hanging down on the left wall that were not covered with tape.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us. Sincerely, Management Best Western Mangga Dua Hotel and Residence
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 6 week(s) ago
For the room, it is highly recommended, cleanliness is also OK. Facilities are OK. Staff service is friendly. But for breakfast, the variety should be increased a little more, sis.
Translated by Google Icon
See original
+3
2 people find it helpful
Accommodation's Reply
19 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
Profile Picture
suherman
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Friendly hotel staff at check in
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Suherman, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
M***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 7 week(s) ago
The staff is helpful, easy access, booked a deluxe king room and was given an executive room because it was busy, they said. The hot water and minibar are really good. There is free parking. The staff at the restaurant who was manning the waffle stall were very friendly, I forgot the first letter of his name, Mr. K looks like a senior chef, the other staff are also friendly. If you are looking for comfort and there is an event at Ancol/JIExpo, this is really good in my opinion. The only downsides are the elevator is slow and there are very few sockets in the room, and for a big meal the breakfast is not very varied.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
M***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 week(s) ago
Good service, clean rooms. The food is quite varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
a***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 7 week(s) ago
The service is good, the hotel is close to Mangga Dua, within walking distance, and there's a wide variety of food. The room has a balcony. Consequences: The elevator takes a while to wait. The room needs improvement.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
T***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6,8
/10
Reviewed 8 week(s) ago
Old pillowcase with yellowish fur
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us. Sincerely, Management Best Western Mangga Dua Hotel and Residence
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 10 week(s) ago
Strategic location, there is a swimming pool and playground for children.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
F***e
icon-origin-TRAVELOKA
9,7
/10
Reviewed 10 week(s) ago
Recommended for shopping around Mangdu
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
Guest
icon-origin-TRAVELOKA
8,5
/10
Reviewed 11 week(s) ago
The location is strategic, there are many food sellers around, and everything else is good, the only thing that is lacking is that the elevator queue takes too long, it's a tall building but only has 2 elevators so if there are lots of people going up it takes a long time to wait.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
Annisa A.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 11 week(s) ago
Overall lumayan just a lil bit advice, hot food has to be served hot and cold food has to be serve cold 😇
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Annisa A, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
Y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,7
/10
Reviewed 11 week(s) ago
The facilities are very good and complete, but the breakfast menu is very limited and not very tasty, it tastes bland.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
l***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,3
/10
Reviewed 11 week(s) ago
delicious food, lots of variety, comfortable rooms, only the TV seems to need to be upgraded to a smart TV
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Management Best Western Mangga Dua Hotel and Residence
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 BEST WESTERN Mangga Dua Hotel & Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.