Bumi Surabaya City Resort

Hotels
Preferred Partner Plus
Traveloka Hotel Appreciation 2023: Excellent Performance
8,9
/10
Very Good
8.461 reviews

What Guests Say About Their Stay

Distance To City Center (316)
Staff Friendliness (315)
Room Space (315)
Bedroom (288)
Marina b. N.
9,4
/ 10
Although we arrived quite early at 1 PM and I expected to wait, the staff actually let me check in at that time without me even asking! That was really great! And the hotel is so beautiful. I tried the massage and it was good! The breakfast buffet was also amazing with a variety of food. Would love to stay here again when I visit Surabaya next time!
v***a
8,5
/ 10
Very comfortable. Spacious room, good breakfast, good and educated employees, lovely lounge, we always stay here for staycation with family.
K***N
10,0
/ 10
I had a very pleasant stay at Bumi Surabaya City Resort. Location: Perfectly located in the city center with easy access to everything. The surroundings are green and peaceful, which makes it feel like a relaxing escape even though it’s right in the middle of the city. Service & Facilities: The staff were very friendly and helpful throughout my stay. The check-in/check-out process was smooth, and the hotel offers plenty of family-friendly and activity options. Wi-Fi connection was stable as well. Room Comfort: The room was spacious and had a nice ambiance, making it very comfortable to rest. Cleanliness: Everything was well-maintained—the bedroom, bathroom, and overall hotel area were spotless. Overall, it was a good experience and I’d definitely recommend this hotel for both leisure and business stays in Surabaya.
Erika P.
10,0
/ 10
The staff was very friendly and accommodating. Mr. Nyoman was nice and very welcoming when I arrived at the hotel and seemed lost because it is the first time I stayed there. The hotel ambience was good. The room was spacious, having a bath tub is a plus for me. The hotel location is strategic, near TP. Will be staying here again next time I visit Surabaya.
Frietania A.
10,0
/ 10
Staying at bumi surabaya city resort issa great choice! Near from tp, located in the city center, good services, great food & restaurants, the cleanliness is very good. Even the atmosphere so nice, feel like not being in Surabaya, bcss in there are lots of trees in the hotel, the air is fresh and beautiful 🤩 highly recommended to staying at here! Soon I'll come back here again, super love <3
In the Area
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Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Within walking distance to Shopping Spot
Outdoor Breakfast
+2 more
Bumi Surabaya City Resort is located in area / city Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Bumi Surabaya City Resort

Jl. Jendral Basuki Rahmat No. 106 - 128 Surabaya, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
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Lobby Bumi Surabaya City Resort
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Discover More About Bumi Surabaya City Resort

Location


Bumi Surabaya City Resort is located in area / city Genteng.

About Bumi Surabaya City Resort

From business event to corporate gathering, Bumi Surabaya City Resort provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Bumi Surabaya City Resort exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Bumi Surabaya City Resort is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Bumi Surabaya City Resort.

All facilities in Bumi Surabaya City Resort

Bar, Cafe and Lounge Bumi Surabaya City Resort
Bar, Cafe and Lounge
Swimming Pool Bumi Surabaya City Resort
Swimming Pool
Fitness Center Bumi Surabaya City Resort
Fitness Center
Functional Hall Bumi Surabaya City Resort
Functional Hall
Common Space Bumi Surabaya City Resort
Common Space

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Garden
  • Hot tub
  • Outdoor pool

Hotel Services

  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Transportation

  • Car rental
  • Valet parking

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Business Facilities

  • Meeting facilities

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Bumi Surabaya City Resort

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Bumi Surabaya City Resort
242
Number of floors in Bumi Surabaya City Resort
26
Another facilities in Bumi Surabaya City Resort
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Bumi Surabaya City Resort

What are available facilities at Bumi Surabaya City Resort?
There are top facilites at Bumi Surabaya City Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bumi Surabaya City Resort?
The standard check-in time at Bumi Surabaya City Resort is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Bumi Surabaya City Resort?
Bumi Surabaya City Resort is a 5.0-star hotel.
How many floors does Bumi Surabaya City Resort have?
Bumi Surabaya City Resort has 26 floors.
How many rooms are available at Bumi Surabaya City Resort?
Bumi Surabaya City Resort has 242 rooms in total.
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More Reviews from Other Guests in Bumi Surabaya City Resort

Traveloka (8.291)
Other sources (170)
8,9
Very Good
From 8.291 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,1

Meal

8,9

Location

9,2

Service and Facilites

9,0

People often mention about Bumi Surabaya City Resort
All
Room Space (250)
Distance to City Center (245)
Staff Friendliness (245)
Bedroom (224)
Variety (216)
Taste (214)
Hotel Area (203)
Bathroom (200)
Family Friendly (198)
Ambiance (198)
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Traveler Reviews Bumi Surabaya City Resort

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20
40
Customer reviews
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 day(s) ago
Very comfortable place, every time I go to SBY I always stay here. The service and everything is great 👍🥰
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Lukas E. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 7 day(s) ago
Hotel close to TP, clean rooms, friendly staff
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Good service, good room, good meals
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A***a
icon-origin-TRAVELOKA
7,4
/10
Reviewed 1 week(s) ago
When I requested a 1:30 PM checkout in the app, there was no notification that a 25% charge would be applied. There was no notification when I checked in or called during the day.
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Wei Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Recommended hotel for a short escape. The kids didn't want to go home.
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Salim Z.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 1 week(s) ago
Basically, you won't regret staying here.
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1 people find it helpful
W***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
Friendly hotel staff, nice food, overall 5 stars.
1 people find it helpful
L***a
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I booked a singer to stay here, and she was very happy and satisfied. Thank you.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Everything is perfect. Awesome and memorable 👍
1 people find it helpful
wanda
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I will come back here again, because just one day is not enough.
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1 people find it helpful
t***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
I've stayed here several times, and it's truly worth it. The rooms are large and comfortable. There's nothing lacking. Best!
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Desiana D. N. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5,7
/10
Reviewed 2 week(s) ago
Even though I've stayed here many times, the hotel's ambiance is beautiful, and the breakfast is varied. However, the service for lost items is different from other hotels, even those rated lower than Hotel Bhumi. Guests weren't informed about lost items, so we had to contact the hotel beforehand to confirm the location. Finally, retrieving lost items took a very long time. It took me 30 minutes, as my boarding time was 2:30 p.m. It ended up taking an hour to receive my items, as I had to wait for the safe, the manager, and so on. 😔 Looks like it's no longer a favorite hotel option in Surabaya.
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Marina b. N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,4
/10
Reviewed 2 week(s) ago
Although we arrived quite early at 1 PM and I expected to wait, the staff actually let me check in at that time without me even asking! That was really great! And the hotel is so beautiful. I tried the massage and it was good! The breakfast buffet was also amazing with a variety of food. Would love to stay here again when I visit Surabaya next time!
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l***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 2 week(s) ago
The place is clean, nice, and comfortable, with a good view, excellent Wi-Fi, towels, soap, and coffee and water. It's like a hotel. Overall, it's great.
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d***a
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Vintage hotel, complete with bathtub and shower. Spacious garden, pool with outdoor heated jacuzzi. Delicious food with a wide variety. Security is also excellent. I happened to stay there during a demonstration. Security was excellent and secure.
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1 people find it helpful
Romy Y.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
A beautiful and heart-pleasing breakfast.
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Ismanto
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
The hotel is really nice. The people are very friendly. The pool is recommended.
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1 people find it helpful
Handi R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Friendly staff, comfortable hotel atmosphere.
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Siska I.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Friendly staff, nice hotel environment, but when I asked for a baby bed, they didn't give me one.
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Fidiah n.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 4 week(s) ago
This hotel is so niche that it can't be compared to other modern hotels in Surabaya. The atmosphere feels like Bali, even though it's actually in Surabaya. It's no wonder so many foreign tourists stay there. The service is incredibly friendly. The breakfast, while not very varied, is delicious, especially the local dishes. Hopefully, I'll be able to return.
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Lobby 4 Bumi Surabaya City Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.